Lion randomly crashes - black screen

Question

Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I&#x27;ve done this about 4 times already today any idea what&#x27;s going on, or how to fix?Thanks!

 · Answer

Upgade to Lion. Apple replaces the logic board and screen for free. I was experiencing BSOD while in Photo Booth and moving to the second key in effects. If I chose the second choice or button in effects the screen would crash. Genius bar did a clean install of Lion, checked all hardware (good). With all that completed, the screen still went black while in Photo Booth. They were stymied. The problem statrted with the upgrade to Lion. I told Genius that the fix would be a new board. They took my suggestion and wound up replacing the screen also. All is well for now. Customer service wa outstanding.

 · Answer

My MBP was out of warranty, but since I bought their Lion software from the app store I got all the work for free. I am in New York City. You have to tell them this is the remedy. Until Apple comes out with whatever Lion needs not to be a disappointment, this is the fix for me.

Chris1973 · Answer

Hi,I had the black screen for about thirty minutes on my first reboot, but then it finally came back. Now my problem is I keep getting the cascading, dim gray "You have to restart your computer screen" over and over...

whetty101 · Answer

Surely this can&#x27;t be heathly. Read some stuff online about it but it all seems to be the developers versions done months ago, surely Apple would have sorted this out or at least tested it...

dschamis · Answer

This is happening to me too - using a 2010 MacbookPro - pretty annoying.I do not think it is happening because of any particular application - it just happened to me a minute ago with nothing but the Finder running.I hope this is a known issue and Apple has a quick fix for it.

whetty101 · Answer

For the mean time if you go on system preferences&gt;energy saver there is an option in lion for your mac to restart when it crashes. I think that shouldn&#x27;t damage anything that way...

pope123 · Answer

I have been getting the same thing. I just updated last night. The system will be running fine, then suddenly the screen will go black and nothing will respond. The only way to restart is to do a hard restart. I have no idea how to fix this problem.Macbook Pro - 15" 2.66GHz intel core i7 4GB memory

Raytonium · Answer

I&#x27;ve had 6 crashes since upgrading. During 4 of them I was either downloading an itunes purchase or app store update.Macbook Pro - 15" 2.66GHz intel core i7 8GB ram

Maloderous · Answer

not to be that guy who doesn&#x27;t have anything to offer, but...i&#x27;ve gotten about 4 black screens since updating yesterday... mostly happens when something wants to update: Mail, Photobooth, etc...2010 MBP i7

macjack · Answer

Back up everything now. Erase the HDD, re-install Lion and migrate in Setup Assistant.

Evan Lecklider · Answer

I&#x27;m having the same issue. Upgraded yesterday morning and had 3 crashes throughout the day. Twice while using Mail and once while just clicking on the menu bar. Really, really obnoxious.MBP 2010 Core i7 8GB RAMEDIT:The guys over at MacForums seem to think it&#x27;s related to the NVIDIA drivers and some are reporting that using gfxCardStatus to force integrated only keeps it from crashing. Check out the original thread here: http://forums.macrumors.com/showthread.php?t&#x3D;1182104&amp;page&#x3D;2

Bill Kunz · Answer

Same issue here, same machine (2010 15" MBP i7). I&#x27;d get random crashes in the graphics driver (panics), though I can reproduce it 100% of the time when launching one app in particular. Other (random) triggers have been previewing a text file with Quick Look and downloading an app from the App Store.I also got them after waking from (overnight) sleep; from then on I couldn&#x27;t even log in without a panic. Zapping the PRAM eventually let me log in.Using gfxCardStatus to force the use of integrated graphics has worked for me so far - the aforementioned app now runs just fine. Hopefully this setting persists while waking from sleep ...I&#x27;ll be submitting this to Apple&#x27;s bug reporting system; hopefully we can get a driver update soon.

Evan Lecklider · Answer

Out of curiosity, what app consistently causes crashes?

pope123 · Answer

Macjack, I was wondering if you could tell me what this report is indicating is the problem.I installed gfxCardStatus and it still seems to keep crashing. any help would be great.Interval Since Last Panic Report:  32958 secPanics Since Last Report:          5Anonymous UUID:                    B8299618-9D07-4BFB-971F-1396477CEEDFThu Jul 21 16:38:30 2011panic(cpu 0 caller 0xffffff7f809122bf): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff809fd9d000 0x0a5480a2, D0, P3/4Backtrace (CPU 0), Frame : Return Address0xffffff80a31432b0 : 0xffffff8000220702 0xffffff80a3143330 : 0xffffff7f809122bf 0xffffff80a31433c0 : 0xffffff7f80a023fc 0xffffff80a3143410 : 0xffffff7f80a024bc 0xffffff80a3143470 : 0xffffff7f80cac749 0xffffff80a31435b0 : 0xffffff7f80a21519 0xffffff80a31435e0 : 0xffffff7f8091bc4a 0xffffff80a3143690 : 0xffffff7f8091754c 0xffffff80a3143880 : 0xffffff7f80919151 0xffffff80a3143960 : 0xffffff7f81788008 0xffffff80a31439a0 : 0xffffff7f81796e06 0xffffff80a31439c0 : 0xffffff7f817b26d4 0xffffff80a3143a00 : 0xffffff7f817b2739 0xffffff80a3143a40 : 0xffffff7f8179ac51 0xffffff80a3143a90 : 0xffffff7f81752753 0xffffff80a3143b10 : 0xffffff7f817511c4 0xffffff80a3143b40 : 0xffffff7f81756bfd 0xffffff80a3143b70 : 0xffffff80006524ad 0xffffff80a3143be0 : 0xffffff800065284c 0xffffff80a3143c40 : 0xffffff8000652ff0 0xffffff80a3143d80 : 0xffffff80002a3738 0xffffff80a3143e80 : 0xffffff8000222ff6 0xffffff80a3143eb0 : 0xffffff8000214829 0xffffff80a3143f10 : 0xffffff800021bb58 0xffffff80a3143f70 : 0xffffff80002ae380 0xffffff80a3143fb0 : 0xffffff80002d83a3       Kernel Extensions in backtrace:         com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000-&gt;0xffffff7f80b88fff            dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f8083e000            dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f808a0000            dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f80868000         com.apple.nvidia.nv50hal(7.0.2)[2E84958C-1EEC-316B-9F7A-68C368F83476]@0xffffff7 f80b89000-&gt;0xffffff7f80eaafff            dependency: com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000         com.apple.GeForce(7.0.2)[18E50F21-1E7F-3FFE-B298-7CD7A11879F8]@0xffffff7f817390 00-&gt;0xffffff7f817f5fff            dependency: com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000            dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f808a0000            dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f8083e000            dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f80868000BSD process name corresponding to current thread: WindowServerMac OS version:11A511Kernel version:Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78System model name: MacBookPro6,2 (Mac-F22586C8)System uptime in nanoseconds: 2228717878098last loaded kext at 1486897781396: com.apple.iokit.IOAVBFamily          1.0.0d22 (addr 0xffffff7f8078d000, size 36864)last unloaded kext at 1593254194840: com.apple.iokit.IOAVBFamily          1.0.0d22 (addr 0xffffff7f8078d000, size 36864)loaded kexts:com.apple.filesystems.smbfs          1.7.0com.apple.driver.AppleHWSensor          1.9.4d0com.apple.driver.AppleMikeyHIDDriver          122com.apple.driver.AppleMikeyDriver          2.1.1f11com.apple.driver.AppleHDA          2.1.1f11com.apple.driver.AGPM          100.12.40com.apple.driver.AudioAUUC          1.59com.apple.driver.AppleUpstreamUserClient          3.5.9com.apple.driver.AppleMCCSControl          1.0.24com.apple.driver.AppleIntelHDGraphics          7.0.2com.apple.driver.AppleIntelHDGraphicsFB          7.0.2com.apple.driver.SMCMotionSensor          3.0.1d2com.apple.iokit.IOUserEthernet          1.0.0d1com.apple.Dont_Steal_Mac_OS_X          7.0.0com.apple.driver.AudioIPCDriver          1.2.0com.apple.driver.AppleSMCLMU          2.0.1d2com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0b2com.apple.driver.AppleLPC          1.5.1com.apple.driver.AppleMuxControl          3.0.8com.apple.GeForce          7.0.2com.apple.filesystems.autofs          3.0com.apple.driver.AppleUSBTCButtons          220.8com.apple.driver.AppleUSBCardReader          3.0.0com.apple.driver.AppleIRController          309com.apple.driver.AppleUSBTCKeyboard          220.8com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1com.apple.BootCache          32com.apple.iokit.SCSITaskUserClient          3.0.0com.apple.iokit.IOAHCIBlockStorage          2.0.0com.apple.driver.AppleUSBHub          4.4.0com.apple.driver.AppleSmartBatteryManager          161.0.0com.apple.driver.AirPort.Brcm4331          500.20.6com.apple.iokit.AppleBCM5701Ethernet          3.0.6b9com.apple.driver.AppleEFINVRAM          1.5.0com.apple.driver.AppleAHCIPort          2.1.8com.apple.driver.AppleUSBEHCI          4.4.0com.apple.driver.AppleACPIButtons          1.4com.apple.driver.AppleFWOHCI          4.8.6com.apple.driver.AppleRTC          1.4com.apple.driver.AppleHPET          1.6com.apple.driver.AppleSMBIOS          1.7com.apple.driver.AppleACPIEC          1.4com.apple.driver.AppleAPIC          1.5com.apple.driver.AppleIntelCPUPowerManagementClient          166.0.0com.apple.nke.applicationfirewall          3.0.30com.apple.security.quarantine          1com.apple.driver.AppleIntelCPUPowerManagement          166.0.0com.apple.iokit.IOBluetoothSerialManager          2.5f17com.apple.iokit.IOSerialFamily          10.0.5com.apple.driver.DspFuncLib          2.1.1f11com.apple.driver.AppleSMBusController          1.0.10d0com.apple.driver.AppleSMBusPCI          1.0.10d0com.apple.iokit.IOSurface          80.0com.apple.iokit.IOFireWireIP          2.2.3com.apple.iokit.IOAudioFamily          1.8.3fc11com.apple.kext.OSvKernDSPLib          1.3com.apple.driver.AppleHDAController          2.1.1f11com.apple.iokit.IOHDAFamily          2.1.1f11com.apple.driver.AppleSMC          3.1.1d2com.apple.driver.IOPlatformPluginFamily          4.7.0b2com.apple.driver.AppleGraphicsControl          3.0.8com.apple.driver.AppleBacklightExpert          1.0.3com.apple.nvidia.nv50hal          7.0.2com.apple.NVDAResman          7.0.2com.apple.iokit.IONDRVSupport          2.3com.apple.iokit.IOGraphicsFamily          2.3com.apple.kext.triggers          1.0com.apple.driver.BroadcomUSBBluetoothHCIController          2.5f17com.apple.driver.AppleUSBBluetoothHCIController          2.5f17com.apple.iokit.IOBluetoothFamily          2.5f17com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.0com.apple.iokit.IOUSBMassStorageClass          3.0.0com.apple.driver.AppleUSBMultitouch          220.23com.apple.iokit.IOUSBHIDDriver          4.4.0com.apple.driver.AppleUSBMergeNub          4.4.0com.apple.driver.AppleUSBComposite          3.9.0com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.0com.apple.iokit.IOBDStorageFamily          1.6com.apple.iokit.IODVDStorageFamily          1.6com.apple.iokit.IOCDStorageFamily          1.7com.apple.driver.XsanFilter          403com.apple.iokit.IOAHCISerialATAPI          2.0.0com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.0com.apple.iokit.IOUSBUserClient          4.4.0com.apple.iokit.IO80211Family          400.40com.apple.iokit.IOEthernetAVBController          1.0.0d5com.apple.iokit.IONetworkingFamily          2.0com.apple.iokit.IOAHCIFamily          2.0.6com.apple.driver.AppleEFIRuntime          1.5.0com.apple.iokit.IOHIDFamily          1.7.0com.apple.iokit.IOFireWireFamily          4.4.3com.apple.iokit.IOUSBFamily          4.4.0com.apple.iokit.IOSMBusFamily          1.1com.apple.security.sandbox          165com.apple.kext.AppleMatch          1.0.0d1com.apple.security.TMSafetyNet          7com.apple.driver.DiskImages          326com.apple.iokit.IOStorageFamily          1.7com.apple.driver.AppleKeyStore          28.18com.apple.driver.AppleACPIPlatform          1.4com.apple.iokit.IOPCIFamily          2.6.5com.apple.iokit.IOACPIFamily          1.4Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MBGraphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MBMemory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)Bluetooth: Version 2.5.0f17, 2 service, 12 devices, 1 incoming serial portsNetwork Service: AirPort, AirPort, en1Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GBSerial ATA Device: MATSHITADVD-R   UJ-898USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

i005754 · Answer

Same problem here - MBP 2010 Core i7 8GB RAM.  It has crashed at least 6 times since I upgraded.  All in different apps -&gt; Keynote; Outlook 2011; iTunes; Safari.  App does not seem to play into it?