Lion randomly crashes - black screen
Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I've done this about 4 times already today any idea what's going on, or how to fix?
Thanks!
Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I've done this about 4 times already today any idea what's going on, or how to fix?
Thanks!
I am kind of glad I found this thread. So I am not alone with my problem and hoping for a quick fix from Apple!
Me too - 2010 MBP i7 - frequent black screen - the computer is pretty unusable at this point.
I installed gfxCardStatus and set it to use the integrated video card only - still crashes. Most notably on opening the app store and in Keynote. My machine is mosly unusable 😟
I am getting the same error. Also have MBP 2.66 ghz intel core i7, 4gb ram
Have same error, also related to this it seems
https://discussions.apple.com/thread/3195184
I crashed about 6-8 times so far often in a row since clean install of Lion.
Seems like the graphics are overheating even though it is under no load? I installed fan control and on idle I am at 126 degrees fahrenheit is this too hot? Seems so with no programs open.
It seems to happen to me most often while browsing and closing Firefox 5.1 but think this is a Lion issue for sure not firefox
I contacted Apple support regarding the issue and was advised that I should re-install Lion or perhaps fall back to 10.6. I was rather disappointed that the tech was not willing to entertain the notion that there may actually be a problem in the delivered build of the OS.
Does anybody know whether an official bug report has been filed with Apple?
I have submitted a special file to apple as per request of an engineer that has crash reports and error logs in it.
Reinstalling will not fix the issue, I had the black screen crash when I did a normal snow leopard to lion "upgrade" keeping old data. Then I did a full clean install of Lion from a USB stick formating drive, etc and have the exact same problem with black screen crashing with same frequency so I can safely say reinstalling fresh Lion will not fix the problem!
Installing snow leopard will probably fix the problem as I never had this black screen crash issue with snow leopard as many others on here only had the problem when installing Lion.
I hope this issue is resolved however so I can use Lion after paying and having spent so much time installing/reinstalling the OS for it's new features!
Thanks Aexis!
Fortunately, I didn't encounter any of these issues when I upgraded to Lion from Clean Installation of Snow Leopard along with all updates. But I encountered couple of other issues when I clean install Lion using USB.
I have sent a tip to Engadget, TUAW, and MacRumors about this issue. I also sent an e-mail to Steve. Hope to raise the visibility of this issue to get quick relief.
Interesting, I also have a 15" MBP 2.66Mhz i7 (2010 model). I've had 2 of these 'black screen' crashes, requiring a hard reset.
The first time was while I was putting an application into a folder in Launchpad, the second time just now while I was switching between screensavers in the System Prefs.
Each time, I've had to do a hard reset but sent the report off to apple...
Uncanny that most of us appear to have the same model MBP...
Installed 2 utilities gfx status and fan control and seems more stable now. Will keep monitoring for crashes however has only been about an hour without crash since installing these
1. gfx status install, click little "i" in top menu bar and (set to integrated only)
DL Link
http://www.macupdate.com/app/mac/33905/gfxcardstatus
2. fan control install, search fan control in spotlight or goto system preferences -> other -> fan control and (set to 2500 default RPM and set low and high temp thresholds to lowest sliders)
DL Link
http://www.macupdate.com/app/mac/23137/fan-control
My macbook now seems to be managing heat much better with these utilities and settings.
Hopefully a software/firmware update for Lion will apply some of these fixes if this is the issue!
Sadly, the integrated gfx is not an option for me, as I use an external monitor, which requires the NVidia gfx. Having said that, my machine actually crashed while I was out and about (ie. running on battery and integrated gfx selected).
Just want to add myself to the list: Same problem, same model. MBP mid-2010 with i5-processor and Geforce GT 330. Hope Apple will fix the problem fast. Its really annoying and I don't want to kill my OS with all these hard-resets
Just happened AGAIN! This time when I ended a Skype video call. Hit the end call button and poof!
When I rebooted, I got the Problem Report thingy pop up, and sending it off. This is the contents of the report.
I have the fan control and gfxcardstatus apps running too, as mentioned previously. So the fan control, at least is making no difference.
The Crash Dump:
Interval Since Last Panic Report: 86452 sec
Panics Since Last Report: 3
Anonymous UUID: 738BFF27-2007-40AD-892E-27EC1D297731
Fri Jul 22 20:46:09 2011
panic(cpu 2 caller 0xffffff7f809882bf): NVRM[0/1:0:0]: Read Error 0x00000000: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff8115795000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff8118d73d10 : 0xffffff8000220702
0xffffff8118d73d90 : 0xffffff7f809882bf
0xffffff8118d73e20 : 0xffffff7f80a783fc
0xffffff8118d73e70 : 0xffffff7f8099402a
0xffffff8118d73e90 : 0xffffff7f8097518e
0xffffff8118d73f40 : 0xffffff7f8092f23d
0xffffff8118d73f70 : 0xffffff800023dafc
0xffffff8118d73fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.0.2)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f809 28000->0xffffff7f80bfefff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f808b4000
dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f80916000
dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f808de000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11A511
Kernel version:
Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64
Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 16084509457994
last loaded kext at 10946547718884: com.apple.driver.AppleUSBCDC 4.1.15 (addr 0xffffff7f808a8000, size 16384)
last unloaded kext at 9389542530117: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f807c3000, size 36864)
loaded kexts:
com.vmware.kext.vmnet 3.0.0
com.vmware.kext.vmioplug 3.0.0
com.vmware.kext.vmci 3.0.0
com.vmware.kext.vmx86 3.0.0
org.pqrs.driver.KeyRemap4MacBook 7.3.0
com.vara.driver.VaraAudio 1.0.3
com.drahtwerk.iScreenFramebuffer 1.2
com.rogueamoeba.HermesAudio 3.0.2
at.obdev.nke.LittleSnitch 2.4.0
com.apple.driver.AppleUSBCDC 4.1.15
com.apple.filesystems.smbfs 1.7.0
com.apple.driver.AppleBluetoothMultitouch 66.3
com.apple.filesystems.ntfs 3.8
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.24
com.apple.driver.AppleHDA 2.1.1f11
com.apple.driver.AppleMikeyDriver 2.1.1f11
com.apple.driver.AGPM 100.12.40
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleIntelHDGraphics 7.0.2
com.apple.driver.AppleIntelHDGraphicsFB 7.0.2
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2
com.apple.GeForce 7.0.2
com.apple.driver.AppleMuxControl 3.0.8
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleUSBTCButtons 220.8
com.apple.driver.AppleIRController 309
com.apple.driver.AppleUSBCardReader 3.0.0
com.apple.driver.AppleUSBTCKeyboard 220.8
com.apple.iokit.SCSITaskUserClient 3.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 32
com.apple.iokit.IOAHCIBlockStorage 2.0.0
com.apple.driver.AirPort.Brcm4331 500.20.6
com.apple.iokit.AppleBCM5701Ethernet 3.0.6b9
com.apple.driver.AppleUSBHub 4.4.0
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFWOHCI 4.8.6
com.apple.driver.AppleAHCIPort 2.1.8
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleUSBEHCI 4.4.0
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0
com.apple.nke.applicationfirewall 3.0.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 166.0.0
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.driver.AppleBluetoothHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.AppleMultitouchDriver 220.62
com.apple.driver.IOBluetoothHIDDriver 2.5f17
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.1.1f11
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 2.5f17
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.3
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.1.1f11
com.apple.iokit.IOHDAFamily 2.1.1f11
com.apple.driver.AppleSMC 3.1.1d2
com.apple.driver.IOPlatformPluginFamily 4.7.0b2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.8
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.nvidia.nv50hal 7.0.2
com.apple.NVDAResman 7.0.2
com.apple.iokit.IONDRVSupport 2.3
com.apple.iokit.IOGraphicsFamily 2.3
com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17
com.apple.driver.AppleUSBBluetoothHCIController 2.5f17
com.apple.iokit.IOBluetoothFamily 2.5f17
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.0
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.driver.AppleUSBMultitouch 220.23
com.apple.iokit.IOUSBHIDDriver 4.4.0
com.apple.driver.AppleUSBMergeNub 4.4.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0
com.apple.iokit.IO80211Family 400.40
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOUSBUserClient 4.4.0
com.apple.iokit.IOFireWireFamily 4.4.3
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.0
com.apple.iokit.IOUSBFamily 4.4.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 326
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334248312D4346382020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334248312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)
Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: hub_device, 0x0409 (NEC Corporation), 0x005a, 0xfd130000 / 5
USB Device: USB RECEIVER, 0x046d (Logitech Inc.), 0xc50e, 0xfd133000 / 7
USB Device: iPhone, apple_vendor_id, 0x1297, 0xfd131000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3
Lion randomly crashes - black screen