whetty101

Q: Lion randomly crashes - black screen

Lion crashes ever now and thenand stays on a black screen. Its totally unresponsive, all I can do is force shut down but I've done this about 4 times already today any idea what's going on, or how to fix?

 

Thanks!

Posted on Jul 20, 2011 2:55 PM

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Q: Lion randomly crashes - black screen

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  • by martinfromeugene,

    martinfromeugene martinfromeugene Aug 16, 2011 2:43 PM in response to Gorilla Power
    Level 1 (0 points)
    Aug 16, 2011 2:43 PM in response to Gorilla Power

    Nay! This issues seems to remain after a 7.1 update (downloaded direct from Apple, no less; didn't use Software Update). Applecare has agreed to replace my logic board, even though my MBP is a month or two out of warranty. I opened the Applecare with a software, Lion-related issue. Knowing my MBP was out of warranty, Lion comes with 90-days of Applecare.

     

    Anyway, shipping my Mac off this afternoon. On a plus side, I like the way boot disks work on a Mac. Clone my drive to an external FW800 drive, attach the cloned drive to another compatible Mac and off I go. I'll be using an oldish Mac mini, slower, but effective. Oh, and Winclone seems a great way to clone the Boot Camp partition.

  • by Gorilla Power,

    Gorilla Power Gorilla Power Aug 16, 2011 2:47 PM in response to whetty101
    Level 1 (5 points)
    Aug 16, 2011 2:47 PM in response to whetty101

    Spoke too soon. Black screen again after waking up and going to Mission Control from Mail. **** it Apple !

  • by mhmmccoy-n,

    mhmmccoy-n mhmmccoy-n Aug 16, 2011 2:54 PM in response to whetty101
    Level 1 (0 points)
    Aug 16, 2011 2:54 PM in response to whetty101

    Interestingly, I am not on a laptop (Mac Book Pro). I am on an 8-core Mac Pro. Also, I do not have the graphics card everyone seems to say is related to this problem (I have a ATI Radeon HD 5870 1024 MB).

     

    This Mac is brand new with nothing installed from me, yet it crashes every few minutes. I noticed it seemed to be related to when I moved the magic mouse. So I replaced the magic mouse with an old-fashioned wired mouse, and for the past hour it's been working fine (cross your fingers) and I am actually able to copy files & install applications.

     

    Now, we'll see what happens when I start USING it, of couse, but I think this is pretty strange. Perhaps it indicates that the logic board is bad, as opposed to the magic mouse. (I really want to use that magic mouse!)

  • by warbster,

    warbster warbster Aug 16, 2011 2:55 PM in response to verbaL123
    Level 1 (0 points)
    Aug 16, 2011 2:55 PM in response to verbaL123

    I would be very interested to know if the new logic boards has a differnet version on the nvidia firmware, can anyone answer this?

  • by iMacArte,

    iMacArte iMacArte Aug 16, 2011 3:03 PM in response to whetty101
    Level 1 (0 points)
    Aug 16, 2011 3:03 PM in response to whetty101

    Went to the Apple store today. They never heard of it but they just fixed the black screen issue by repairing my Macintosh HD.

    I've been testing my gfx card all day and no more black screen for me!

  • by verbaL123,

    verbaL123 verbaL123 Aug 16, 2011 3:03 PM in response to warbster
    Level 1 (0 points)
    Aug 16, 2011 3:03 PM in response to warbster

    If you tell me where to look. I will let you know my firmware details.

     

    I did find the following let me know if you want more.

     

    ROM revision: 3560

    gMux version: 1.9.21

  • by Mondo Generator,

    Mondo Generator Mondo Generator Aug 16, 2011 3:08 PM in response to whetty101
    Level 1 (0 points)
    Aug 16, 2011 3:08 PM in response to whetty101

    Ok, I don't know if this was already suggested, but the guys from Ars Technica could have found a fix for this. Let me know if it works.

    http://arstechnica.com/apple/news/2011/08/buggy-nvidia-drivers-giving-2010-macbo ok-pro-owners-lion-upgrade-headaches.ars

  • by warbster,

    warbster warbster Aug 16, 2011 3:15 PM in response to verbaL123
    Level 1 (0 points)
    Aug 16, 2011 3:15 PM in response to verbaL123

    Well that looks the same as my mid 2010 mbp i7 330, is that the details from your new logic board?

     

    Here's my info

    Chipset Model:          NVIDIA GeForce GT 330M

      Type:          GPU

      Bus:          PCIe

      PCIe Lane Width:          x16

      VRAM (Total):          512 MB

      Vendor:          NVIDIA (0x10de)

      Device ID:          0x0a29

      Revision ID:          0x00a2

      ROM Revision:          3560

      gMux Version:          1.9.21

  • by warbster,

    warbster warbster Aug 16, 2011 3:19 PM in response to Mondo Generator
    Level 1 (0 points)
    Aug 16, 2011 3:19 PM in response to Mondo Generator

    >Ok, I don't know if this was already suggested, but the guys from Ars Technica could have found a fix for this. >Let me know if it works.

    >.http://arstechnica.com/apple/news/2011/08/buggy-nvidia-drivers-giving-2010-macbo ok-pro-ownerslion-upgrade-headaches.ars

     

     

     

    THat fix has been lifted from this thread and it has not fixed the problem.

  • by verbaL123,

    verbaL123 verbaL123 Aug 16, 2011 3:19 PM in response to warbster
    Level 1 (0 points)
    Aug 16, 2011 3:19 PM in response to warbster

    Yes, exactly the same thing as you.

     

    I think for 2010 mbp i7 330. This is a hardware issue.

  • by UCLAMacConvert,

    UCLAMacConvert UCLAMacConvert Aug 16, 2011 3:22 PM in response to verbaL123
    Level 1 (15 points)
    Aug 16, 2011 3:22 PM in response to verbaL123

    Ugh - spoke too soon. While I can now do the Powerpoint and other stressful graphics tasks, I did launch Photobooth and use the Effects and generated a BSOD. I'm going to try and just use the MBP "as normal" (in that I never use Photobooth) and see how many BSODs I get. If I get another one doing just normal (for me) tasks, I'm rolling back to Snow Leopard over the weekend.


    Very disappointed.

  • by hayafirst,

    hayafirst hayafirst Aug 16, 2011 3:28 PM in response to UCLAMacConvert
    Level 1 (0 points)
    Aug 16, 2011 3:28 PM in response to UCLAMacConvert

    hmm. tried photobooth. used the 2nd effect, full screen, and took a pic. survived.

     

    Did you try reset PARAM and SMC? I think that may fix the problem.

  • by UCLAMacConvert,

    UCLAMacConvert UCLAMacConvert Aug 16, 2011 3:33 PM in response to hayafirst
    Level 1 (15 points)
    Aug 16, 2011 3:33 PM in response to hayafirst

    I may give that a shot later after I get home from work.

     

    Just to confirm that for me it's still either a graphics switching and/or Nvidia problem, I just reloaded gfx set to Integrated and have been using Photobooth Effects for minutes with no crash (with Nvidia and dynamic switching it would crash in 15-20 seconds).

  • by wired00,

    wired00 wired00 Aug 16, 2011 4:24 PM in response to UCLAMacConvert
    Level 1 (0 points)
    Aug 16, 2011 4:24 PM in response to UCLAMacConvert

    well i wasn't for a second expecting 10.7.1 to fix the crashing. For what its worth, installed the update. Took my MBP to work, plugged in my external monitor, changed to GfxCardstatusto to Dynamic and crashed instantly. trying now on Discrete... Im taking my machine on friday to have the MB replaced

  • by UCLAMacConvert,

    UCLAMacConvert UCLAMacConvert Aug 16, 2011 4:27 PM in response to wired00
    Level 1 (15 points)
    Aug 16, 2011 4:27 PM in response to wired00

    Well, had a little extra time so I went ahead and reset the PRAM and SMC after updating to 10.7.1 had failed to resolve the crash. I'm happy to report I have about 15 minutes of uptime while I'm running the Powerpoint & Photobooth tests which previously caused my MBP to crash in less than 2 minutes. We'll see if this holds up.

     

    One thing I noticed, running Photobooth effects really causes a lot of heat generation.

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