Previous 1 5 6 7 8 9 Next 2,929 Replies Latest reply: Sep 3, 2014 6:33 PM by TiTi SS Go to original post Branched to a new discussion.
  • johnny_83 Level 1 Level 1 (0 points)

    I don't agree with you, in fact I installed the EFI Software Update v1.9 (and a lot of other possible drivers) manually before attempting to reinstalling Lion for the 3rd time. Nevertheless Lion remained highly unstable crashing every 5-10 min.

  • SRINATHSADDA Level 1 Level 1 (120 points)

    Even though you applied the latest v1.9 update, it didn't updated the firmware propely! (you can still see the latest firmware version in System Profiler.) However I'm not sure! It crossed my hands by the way!

  • aexis Level 1 Level 1 (0 points)

    @meratechstuff

     

    I did download and try to install 1.9 firmware but it says

     

    alert "this software is not supported by your system"

     

    I am all out of ideas.

     

    Even if this firmware is not the cause of the black screen crash in Lion I am disheartend that a separate issue of firmware not installing correctly and unable to manual install is also coming up

     

    thanks for the ideas though I am grateful

  • SRINATHSADDA Level 1 Level 1 (120 points)

    @Aexis,

     

    A separate issue of firmware not installing correctly and unable to manual install is also coming up...

     

    Well, there is a chance for that too! Apple is seriously looking into this, that's all I can say!

  • aexis Level 1 Level 1 (0 points)

    @meratechstuff

     

    I do appreciate all of the community comments tryng to diagnose and troubleshoot this issue and the apple engineer / support team. I did get a call from an apple enginner and sent a diagnostic log via email for these issues so yes the issue is definetly being looked at.

     

    I encourage everyone to be supportive and try to submit as many crash reports via automated apple sender and also post to this thread of what may be a common pattern causing this (Macbook pro 2010's + Intel or nvidia 330m and Lion graphic driver or firmware incompatibility perhaps?)

     

    Hopefully this will be resolved soon so our macbooks are useable without black screen crash interruptions

  • Michael Bradshaw Level 5 Level 5 (4,135 points)

    I appreciate the sentiment for people to keep reporting their issues, but making this up to be some huge personal inconvenience weakens your argument.

     

    Threatening to form a lynch mob or throw some group tantrum makes us all look like a bunch of hot headed people that don't have a clue about software or hardware.

     

    Of course there is a problem.

     

    Those nice kernel panics are the signal that the coders didn't anticipate how data would flow and they need to figure it out, and get a fix out.

     

    Does anyone honestly believe  a sudden rash of crash reports from Apple's brand new baby are going to be ignored?  Submit your reports systematically, if you can figure out how to cause the crashes or have a theory - file a bug. at http://bugreporter.apple.com - that's the way to get technical people looking at your problem.

     

    This place is explicitly NOT the place for asking for support or technical support. Moaning about the lack of engineering response in the wrong place is like petitioning the supreme court to pass a new law.

     

    This place is for people to help each other out - so here's my offer to help you.

     

    If your business suffers - stop using Lion ***immediately*** and restore from your Snow Leopard backup and keep using the sofware that's been out for years. It's not suddenly less useful because new toys are on the horizon. You could lose work the next time your mac crashes. Why keep using somethign that is causing you pain or grief?

  • Lou224 Level 1 Level 1 (0 points)

    Same is happening to my i7 2010. My keyboard lights up as well. All since lion.

  • Muddoll Level 1 Level 1 (0 points)

    Same here i7 2010 since installing Lion yesterday.  Keyboard lights up & it is frozen.

  • maxxxpowa Level 1 Level 1 (0 points)

    I worked out a solution that has so far worked great for me!.. Only temporary until they fix it of course..

    Good ol' Boot camp. Windows 7 works great

     

    Once fix coems out i shall revert back to Lion

     

    Dave

  • gatesbuster Level 1 Level 1 (0 points)

    Same is happening to my i7 2010. My keyboard lights up as well. All since lion. I am going back to snow leopard until they fix the issue or 10.7.1. Also Apple, please go back to the snow leopard gesture for Exposé.

  • SteveSJS Level 1 Level 1 (0 points)

    Was out all day yesterday - but further to my posy yesterday the details of my machine is below.

    Definitely happening for me when the screen is dimmed by powersave or goes to screensaver - simply becomes unresponsive  from this process:

     

    SteveS

     

    iMac 21.5 - inch, Mid 2010

     

    Processor          3.6 Ghz Intel Core i5

     

    Memory             12 Gb DDr3

     

    Graphics            ATI Radeon HD 5670 512 MB

     

     

    Software             Mac OS X Lion 10.7 (11A511)

  • Pinkishgirly Level 1 Level 1 (0 points)

    I've followed the suggestion to force my graphics card to "intergrated only" and it's been working well since.

  • joergfrommaastricht Level 1 Level 1 (0 points)

    Pinkishgirly wrote:

     

    I've followed the suggestion to force my graphics card to "intergrated only" and it's been working well since.

     

    Do you need to install this extra tool for that or do you just have to turn off the 'automatic switching' option in the system preferences?

  • J.Alfredo Level 1 Level 1 (0 points)

    The error now seems to be changing. Have no clue why.

     

    Interval Since Last Panic Report:  48696 sec

    Panics Since Last Report:          1

    Anonymous UUID:                    499F5ADD-0531-40C3-9950-175FE069F70B

     

    Sat Jul 23 07:30:30 2011

    Panic(CPU 1): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff80008ba500, spinlock owner: 0xffffff8013dfb580, current_thread: 0xffffff8013dfb580, spiRAX: 0xffffff800085e400, RBX: 0xffffff801542e100, RCX: 0x0000000000000000, RDX: 0x0000000000000001

    RSP: 0xffffff80f1f73f10, RBP: 0xffffff80f1f73f20, RSI: 0xffffff801542e100, RDI: 0xffffff80008bfa60

    R8:  0xffffff7f81e1e72f, R9:  0x0000000000000007, R10: 0xffffff80008baf70, R11: 0x00000000cccccccd

    R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0xffffff80008bfa60, R15: 0xffffff80008ba4c0

    RFL: 0x0000000000000097, RIP: 0xffffff800022c8c2, CS:  0x0000000000000008, SS:  0x0000000000000000

    Backtrace (CPU 1), Frame : Return Address

    0xffffff80e9b72f50 : 0xffffff80002c783c

    0xffffff80e9b72f80 : 0xffffff80002c27b0

    0xffffff80e9b72fd0 : 0xffffff80002d7bf2

    0xffffff80f1f73f20 : 0xffffff800022d15d

    0xffffff80f1f73f60 : 0xffffff800022fc5e

    0xffffff80f1f73fb0 : 0xffffff8000820057

     

    BSD process name corresponding to current thread: kernel_task

     

    Mac OS version:

    11A511

     

    Kernel version:

    Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64

    Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

    System uptime in nanoseconds: 22659528446

    last loaded kext at 5653015956: com.apple.driver.AppleHWSensor          1.9.4d0 (addr 0xffffff7f81e48000, size 28672)

    loaded kexts:

    com.apple.driver.AppleHWSensor          1.9.4d0

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleTyMCEDriver          1.0.2d2

    com.apple.driver.AppleMikeyDriver          2.1.1f11

    com.apple.driver.AGPM          100.12.40

    com.apple.driver.AppleHDA          2.1.1f11

    com.apple.driver.AudioAUUC          1.59

    com.apple.driver.SMCMotionSensor          3.0.1d2

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleSMCLMU          2.0.1d2

    com.apple.driver.AppleUpstreamUserClient          3.5.9

    com.apple.driver.AppleMCCSControl          1.0.24

    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0b2

    com.apple.driver.AudioIPCDriver          1.2.0

    com.apple.driver.AppleLPC          1.5.1

    com.apple.driver.AppleMuxControl          3.0.8

    com.apple.driver.AppleBacklight          170.1.9

    com.apple.GeForce          7.0.2

    com.apple.driver.AppleIntelHDGraphics          7.0.2

    com.apple.driver.AppleIntelHDGraphicsFB          7.0.2

    com.apple.driver.AppleUSBTCButtons          220.8

    com.apple.driver.AppleUSBTCKeyEventDriver          220.8

    com.apple.driver.AppleUSBTCKeyboard          220.8

    com.apple.driver.AppleIRController          309

    com.apple.driver.AppleUSBCardReader          3.0.0

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          32

    com.apple.iokit.SCSITaskUserClient          3.0.0

    com.apple.iokit.IOAHCIBlockStorage          2.0.0

    com.apple.driver.AppleUSBHub          4.4.0

    com.apple.driver.AirPort.Brcm4331          500.20.6

    com.apple.iokit.AppleBCM5701Ethernet          3.0.6b9

    com.apple.driver.AppleEFINVRAM          1.5.0

    com.apple.driver.AppleFWOHCI          4.8.6

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleAHCIPort          2.1.8

    com.apple.driver.AppleUSBEHCI          4.4.0

    com.apple.driver.AppleUSBUHCI          4.4.0

    com.apple.driver.AppleACPIButtons          1.4

    com.apple.driver.AppleRTC          1.4

    com.apple.driver.AppleHPET          1.6

    com.apple.driver.AppleSMBIOS          1.7

    com.apple.driver.AppleACPIEC          1.4

    com.apple.driver.AppleAPIC          1.5

    com.apple.driver.AppleIntelCPUPowerManagementClient          166.0.0

    com.apple.nke.applicationfirewall          3.0.30

    com.apple.security.quarantine          1

    com.apple.driver.AppleIntelCPUPowerManagement          166.0.0

    com.apple.kext.triggers          1.0

    com.apple.driver.AppleHDAHardwareConfigDriver          2.1.1f11

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.driver.DspFuncLib          2.1.1f11

    com.apple.iokit.IOFireWireIP          2.2.3

    com.apple.driver.AppleHDAController          2.1.1f11

    com.apple.iokit.IOHDAFamily          2.1.1f11

    com.apple.iokit.IOSurface          80.0

    com.apple.iokit.IOBluetoothSerialManager          2.5f17

    com.apple.iokit.IOSerialFamily          10.0.5

    com.apple.iokit.IOAVBFamily          1.0.0d22

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.AppleSMC          3.1.1d2

    com.apple.driver.IOPlatformPluginFamily          4.7.0b2

    com.apple.iokit.IOAudioFamily          1.8.3fc11

    com.apple.kext.OSvKernDSPLib          1.3

    com.apple.driver.AppleGraphicsControl          3.0.8

    com.apple.driver.AppleBacklightExpert          1.0.3

    com.apple.nvidia.nv50hal          7.0.2

    com.apple.NVDAResman          7.0.2

    com.apple.iokit.IONDRVSupport          2.3

    com.apple.iokit.IOGraphicsFamily          2.3

    com.apple.driver.BroadcomUSBBluetoothHCIController          2.5f17

    com.apple.driver.AppleUSBBluetoothHCIController          2.5f17

    com.apple.iokit.IOBluetoothFamily          2.5f17

    com.apple.driver.AppleFileSystemDriver          13

    com.apple.driver.AppleUSBMultitouch          220.23

    com.apple.iokit.IOUSBHIDDriver          4.4.0

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.0

    com.apple.iokit.IOUSBMassStorageClass          3.0.0

    com.apple.driver.AppleUSBMergeNub          4.4.0

    com.apple.driver.AppleUSBComposite          3.9.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.0

    com.apple.iokit.IOBDStorageFamily          1.6

    com.apple.iokit.IODVDStorageFamily          1.6

    com.apple.iokit.IOCDStorageFamily          1.7

    com.apple.driver.XsanFilter          403

    com.apple.iokit.IOAHCISerialATAPI          2.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.0

    com.apple.iokit.IOUSBUserClient          4.4.0

    com.apple.iokit.IO80211Family          400.40

    com.apple.iokit.IOEthernetAVBController          1.0.0d5

    com.apple.iokit.IONetworkingFamily          2.0

    com.apple.iokit.IOFireWireFamily          4.4.3

    com.apple.iokit.IOAHCIFamily          2.0.6

    com.apple.iokit.IOUSBFamily          4.4.0

    com.apple.driver.AppleEFIRuntime          1.5.0

    com.apple.iokit.IOHIDFamily          1.7.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          165

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          326

    com.apple.iokit.IOStorageFamily          1.7

    com.apple.driver.AppleKeyStore          28.18

    com.apple.driver.AppleACPIPlatform          1.4

    com.apple.iokit.IOPCIFamily          2.6.5

    com.apple.iokit.IOACPIFamily          1.4

    panic(cpu 2 caller 0xffffff80002b7059): "Spinlock acquisition timed out: lock=0xffffff80008ba500, lock owner thread=0xffffff8013dfb580, current_thread: 0xffffff80158d9ec0, lock owner active on CPU 0x1"@/SourceCache/xnu/xnu-1699.22.73/osfmk/i386/locks_i386.c:375

    Backtrace (CPU 2), Frame : Return Address

    0xffffff80e9b93de0 : 0xffffff8000220702

    0xffffff80e9b93e60 : 0xffffff80002b7059

    0xffffff80e9b93e90 : 0xffffff800022a5ce

    0xffffff80e9b93ed0 : 0xffffff800023e72e

    0xffffff80e9b93f20 : 0xffffff80002b18d2

    0xffffff80e9b93f50 : 0xffffff80002c7879

    0xffffff80e9b93f80 : 0xffffff80002c27b0

    0xffffff80e9b93fd0 : 0xffffff80002d7bf2

    0xffffff80e9af3f00 : 0xffffff80004164cd

    0xffffff80e9af3f60 : 0xffffff800041688b

    0xffffff80e9af3f70 : 0xffffff800023dafc

    0xffffff80e9af3fb0 : 0xffffff8000820057

     

    BSD process name corresponding to current thread: kernel_task

    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f16

    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)

    Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: APPLE SSD TS512B, 500,28 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

  • Pinkishgirly Level 1 Level 1 (0 points)

    i installed the tool

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