Roger OSX

Q: AGAdminService / Citrix is running 100% cpu, but I never installed it!

I ran top -o cpu and I see:

 

646- AGAdminServi 100.1 05:44.39 7/1   1    76   N/A   N/A    N/A    N/A

 

I tracked this down to be Citrix.. but.. I umm.. don't have citrix/didn't install it

 

this was never a problem until I installed Lion

 

Anyone know how to literally just tear this out of my system(wherever it is hiding)?

 

I read other posts about /Library/Application Support/Citrix.. but I dont have that folder etc

 

I basically can't use my MBP anymore due to this

MacBook Pro, Mac OS X (10.7)

Posted on Jul 20, 2011 4:52 PM

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Q: AGAdminService / Citrix is running 100% cpu, but I never installed it!

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  • by SaxDaddy,

    SaxDaddy SaxDaddy Aug 15, 2011 2:18 AM in response to SaxDaddy
    Level 1 (0 points)
    Aug 15, 2011 2:18 AM in response to SaxDaddy

    Quick follow up: Citrix is aware of this issue but claims to not be able to reproduce the issue.    Really? 

     

    That said, they have acknowledged that they're working on it (http://support.citrix.com/article/CTX130356) and other Citrix users have already posted to their support forums (http://forums.citrix.com/thread.jspa?threadID=290934).  I posted my solution as well.  There allegedly is a tech preview of Receiver 11.4 but if they can't find the problem with 11.2 or 11.3, don't hold your breath.  Sadly, we'll need to wait for Citrix to provide a fix and they have no current ETA for that.

     

    Best of luck to you all who have Citrix users that are already using Lion...

     

    Cheers.

     

    Message was edited by: SaxDaddy

  • by beanplant,

    beanplant beanplant Aug 16, 2011 6:11 PM in response to Roger OSX
    Level 1 (10 points)
    Aug 16, 2011 6:11 PM in response to Roger OSX

    Roger - You're a life saver, can't thank you enough!

  • by Morax,

    Morax Morax Aug 20, 2011 2:39 PM in response to Roger OSX
    Level 1 (0 points)
    Aug 20, 2011 2:39 PM in response to Roger OSX

    Thank you !!!!

     

    I love again to use my MBP !!!!

     

    Thierrry

  • by knkenn2,

    knkenn2 knkenn2 Aug 21, 2011 7:18 AM in response to Roger OSX
    Level 1 (0 points)
    Aug 21, 2011 7:18 AM in response to Roger OSX

    Worked beautifully for me.  Now it's not annoying to use my MacBook post-Lion upgrade.

  • by muffindlx,

    muffindlx muffindlx Aug 21, 2011 5:43 PM in response to SaxDaddy
    Level 1 (0 points)
    Aug 21, 2011 5:43 PM in response to SaxDaddy

    What I still wonder, and haven't been able to find an answer to, is the following:

     

    I do have Lion installed on my macbook (white, late 2008) and also installed Citrix. I do require the use of Citrix, for work purposes. At this moment, my battery life is halved and the fans on my computer are running like crazy, as AGAdmin is hogging up 95+% of the computer resources. This bugs me out. Question is: Will Citrix still function as expected when I proceed to disable the AGAdmin stuff?

  • by xwitek,

    xwitek xwitek Aug 21, 2011 11:46 PM in response to muffindlx
    Level 1 (0 points)
    Aug 21, 2011 11:46 PM in response to muffindlx

    Uninstall and install again the On-line Citrix Plugin - it should be OK. The problem seems to be appeared only while upgrading to Lion with the plugin already installed on (Snow) Leopard.

  • by SaxDaddy,

    SaxDaddy SaxDaddy Aug 22, 2011 12:10 AM in response to SaxDaddy
    Level 1 (0 points)
    Aug 22, 2011 12:10 AM in response to SaxDaddy

    @xwitek, that suggestion didn't work for me.  It still cranked up the CPU after a while.  And for the record, I'm running Lion from a clean, non-upgraded partition.

     

    @muffindlx, I just hear back from my Citrix SE.  He suggested I try to install the 11.4 XA plug-in which is currently in "tech preview" or not generally available.  I'll test this soon and post back.  Let's hope Citrix got this right.

     

    Remember that if your Citrix administrators have configured it, Java will still work although it is slower and less feature rich.  At least it's an option until this fiasco gets cleared up.

  • by muffindlx,

    muffindlx muffindlx Aug 22, 2011 2:27 PM in response to SaxDaddy
    Level 1 (0 points)
    Aug 22, 2011 2:27 PM in response to SaxDaddy

    In the end I got fed up with it and decided to try the terminal and paste the following command (as mentioned earlier in this thread): "sudo launchctl unload -w /Library/LaunchDaemons/com.citrix.agadminservice.plist"

     

    This solved the AGAdminService problems, and the loud fans as well. Also removed and reinstalled the Citrix software and even that seems to function properly. Phew.... at least I got rid of the very annoying loud fans and now my battery time is decent again.

  • by molikop,

    molikop molikop Aug 24, 2011 4:25 AM in response to Roger OSX
    Level 1 (0 points)
    Aug 24, 2011 4:25 AM in response to Roger OSX

    This solution worked great for me, thank you very much. I heavily use citrix for a lot of things, access application and SSL VPN included. I will post if I see any issues...

  • by GtaRobin,

    GtaRobin GtaRobin Aug 25, 2011 4:31 AM in response to Roger OSX
    Level 1 (0 points)
    Aug 25, 2011 4:31 AM in response to Roger OSX

    Thanks so much, this worked perfectly and resolved the issue.

  • by tomljaggo,

    tomljaggo tomljaggo Aug 29, 2011 1:13 PM in response to Roger OSX
    Level 1 (8 points)
    Mac OS X
    Aug 29, 2011 1:13 PM in response to Roger OSX

    Would you be able to tell me exactly how to do this in a step by step way please? I don't really understand what to do with the instructions you have posted here. Thanx

  • by SkyeMcK,

    SkyeMcK SkyeMcK Sep 12, 2011 7:16 PM in response to McNik_de
    Level 1 (0 points)
    Sep 12, 2011 7:16 PM in response to McNik_de

    Thankyou so very very very much!

  • by libby-1,

    libby-1 libby-1 Sep 13, 2011 3:22 PM in response to Roger OSX
    Level 1 (0 points)
    Sep 13, 2011 3:22 PM in response to Roger OSX

    Roger, you're the best. After countless hours with Apple tech support, this was the solution all along. Ran the command you suggested, uninstalled all older Citrix software, reinstalled the new versions of receiver from mycitrix.com, and I can now access (for you Citrix users) both my XenDesktop and use XenApp through receiver  without taxing my CPUs gig - which means no more fighter jet engine fan noise, no more overheating client, and normal battery life. Can't thank you enough man -

  • by gabriel chan,

    gabriel chan gabriel chan Sep 18, 2011 6:51 AM in response to Roger OSX
    Level 2 (250 points)
    Sep 18, 2011 6:51 AM in response to Roger OSX

    This is very useful. This solution actually cool down my 2011 MBP17 from 82'c down to 59'c in seconds.....thank you.

  • by onetongwa,

    onetongwa onetongwa Sep 19, 2011 8:11 PM in response to Roger OSX
    Level 1 (0 points)
    Sep 19, 2011 8:11 PM in response to Roger OSX

    Worked for me too........ill update later for any problems.......I instantly went up too 7 hour battery life with 30 percent light bright and Safari running one window.  It then calcualted again for each time I increased back light and added more internet tabs, subsequently going lower in battery life.   Still much higher and noticeable then before.  I am back to the Mac difference!!!

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