SvdH wrote:
In my opinion Apple is responsible, since software and hardware are from the same vendor.
Hello SvdH,
maybe Apple have to fix something either on the Extreme, the modern "all band all frequencies every client coffee cocking" thing called Extreme N or the way the client decides which wireless it will use. But, I'm afraid thats not on Apple alone as the actual WiFi technology trend have glitches too.
But maybe we find a working or workaround solution for you too by comparing and sorting out.
SvdH wrote:
The WiFI signal-strength says 100%, but
packets frequently get lost / delayed. This happens on my home-network (Airport Extreme)
Had a similar issue on my home network when a Extreme became the main router to replace an older wireless "g" unit.
I will give a report now of what happened, so you may compare and see what seems similar and what may different to your situation. I hope that's eventually eases the troubleshoot and solution finding for you.
At the wireless are at now: 2008 MBook (10.6.8); 2011 MBpro (10.6.8); 4 x Express (7.5.2). Base is a Extreme 5th Gen (7.5.2).
I had drop outs with the old "g" router before, but only sometimes once a day and decided to ignore that.
The real trouble starts, when I noticed that from 10 minutes to twice an hour Audio or Video streaming drop out, while signal strength says always 100% and e.g. Internet was still reachable.
What I did first was quite similar to your attempts to solve the problem. Resetting this and that, removing network, clear plist's and so on.
Nothing really solved the issue for me.
I decided to work it out.
First tryed the simplest by ping the clients and the base. Outcome was, that ping worked, but not every time and not ever to the same clients.
On that time, trying to monitor the logfiles of the base and (what I thought was) the affected client I noticed, that every time the connection drop's either the base, one or more of the clients (Expresses) or ALL units, vanished from Airport utility.
The only way to bring them (and the stream) back was to switch off (regardless on which client) the wireless, wait for a few seconds and switch on again.
At this point i fired up WireShark to monitor the network traffic.
Finding was, that there where (in my case) DUP ACK events every time the connection dropped. No single client could be identified as source as it happened randomly from and to any client or the base.
I set up a new location in System Settings -> Network -> WiFi with only my network on list, trying to isolate the MBPro from neighborhood networks to prevent interferences and so on.
Nothing went really better. OK, the drop out's and bad packets changed from twice an hour to every 90 min. But that was not the expected result.
I decided to use a WiFi hacking tool to monitor the radio conditions in my surrounding at the time the drop out's occur.
It shows me, that the GUEST NETWORK periodically changed the band and channel from 2,4 GHz #6 to 5 GHz #100. And every time a drop out occur and the clients vanished from Airport Utility there was a correlation with that Guest Network behavior and the DUP ACK packets.
A look on the Extreme setup shows then, that the 2.4GHz and the 5GHz "n" as well as the 2.4 GHz "g" (compatibility mode) share the same SSID, the SSID of the Guest Network was different though.
So I decided to switch off the Guest Network and set a different SSID for the 5GHz.
After that, the situation went a lot better but not perfect. Bad packets and drop out goes from 90 min to 2 1/2 h rhythm.
On this stage I realized, that the MacBook as well as the MBPro sometimes switches automatically between 2.4 n and 5 Ghz n and then the drop occurs too.
So I thought, OK, let's delete the 2.4 n SSID from the network list in the System Settings.
From than on things start driving me quite mad.
Even if I delete the 2.4 GHz SSID from the "known network" list on the newly setup location, oddly it reappears on the list after a while.
Indeed there was now a different SSID for each band, but both share the same password on the Extreme by default.
I think this happened cause in the System Settings (by default) was checked "Ask to join new networks" and "Remember Networks this computer has joined" and there may be a glitch in the Keychain too, as I had to remove the Keychain entry for the 2.4 GHz n/g SSID manually before the "reappearing" stop definitively.
At the very end of the way, the working solution for me, as my situation allows such settings, was:
- Set a different network name (SSID) for the 5 GHz band
- Set up a new location with unchecked "Remember Networks this computer has joined" and only one SSID (network) in.
- Set the Extreme Radio Mode to "802.n only (5GHz) - 802.n only (2.4 GHz)"
From that point on i had:
- no more bad packets
- no more vanishing items from Airport Utility
- no more Video or Audio drop out
- no more network cut off
What I think about it:
- Problem may be that the password for the 2.4 GHz n/g and 5GHz n is the same even if the SSID is different to provide a n/g compatibility mode for supporting older clients and grant them access to n-clients in the same net.
- It may there in fact a bug within the "Ask to join new networks" and "Remember Networks this computer has joined" wireless settings and the Keychain, for that the network reappears automatically in the list if the password is known or there is a open network (no password) from the same base station.
- The compatibilty mode (n/g) may causes trouble
- "Extreme N" capable Apple systems have problems with multiband g/n wireless, regardless if Lion or SL is installed, as with the good old 2008 MB alone as client in the network, the symptoms where the same once the brand new "Extreme N 2.4 and 5 with G compatibility" became the active network.
For all that I still think that Lion is not really the reason, as same things happens to non Lion systems too. Just check Windows community's for "wireless problem" threads.
A point that I dit not really understand right now, is that the "Automatic" location with the "Remember networks this computer has joined" setting active works well when in a Company, a Hotel or at one of the public hotspots I sometimes use.
Maybe because there are no "Multiprotocol + Multiband + MIMO + Compatibilitymode" Units in use. *shrug*
Hope that this may help a bit to you or others to find a solution or workaround.
Lupunus
I'm only responsible for what I say and NOT for what you understand.