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Eric D. Author

Level 2

210 points

Download All Free Updates Not Working

Over the past few days, I've noticed that the "Download All Free Updates" won't work in iTunes to get the latest versions of my Apps. Usually, I can download them all individually without an issue but sometimes one gets "stuck" and even though it downloads, it still shows that an update is available. When I click the "Download All Free Updates" button (or text), it does show activitiy with the iTunes store but the downloads never start. Also, if I select "Check for available downloads", nothing happens either. This is happening on both the new 10.4 version and the previous version.

Any ideas?

iMac 3.06 GHz 24, Mac OS X (10.7), 4 Gigs RAM

Posted on Jul 20, 2011 7:19 PM

23 replies

jochen2d

Level 1

29 points

Jul 21, 2011 3:24 AM in response to Pejoka

I have the same problem and have found this solution:

https://discussions.apple.com/thread/2560495?threadID=2560495&tstart=0

Here is the reason shown in this thread:

The problem was that I had an application no longer available in the Canadian store (my account) but only available in the US store. I deleted that application from my application list and iTunes let me use the "Update All' button properly.

But how can I find apps like that!

Mela1987

Level 1

29 points

Jul 21, 2011 4:05 AM in response to Eric D.

+1. This problem started for me a few days ago on Snow Leopard 10.6.8 with iTunes 10.3.x. It now continues after I have upgraded to Lion 10.7.0 and iTunes 10.4.

I have apps from multiple national iTunes Stores that are not available in the US store (my main store) and that has never caused a problem with Download All before. I am skeptical that the above post that Jochen2d references is the actual solution.

Jul 21, 2011 6:34 AM in response to Eric D.

Same for me. Win7 64bit, running iTunes 10.3.1 (haven't upgraded yet). Download All doesn't work, but can do them individually.

Mela1987

Level 1

29 points

Jul 21, 2011 7:07 AM in response to Eric D.

If this is happening on both Mac and Windows versions and started randomly without any version-update to iTunes, the problem must be on the server side.

Jul 21, 2011 7:50 AM in response to Eric D.

I am also having this problem. It started early yesterday morning and I just thought the store was getting hammered because of Lion so I left it alone.

After I upgraded to Lion and updated iTunes it was still happening. I can download the updates individually though.

This morning I only had ONE app update and clicking the Download All button wouldn't work either.

Jul 21, 2011 10:21 AM in response to joe619

It finally started to work again! Indeed a server side problem.

Eric D. Author

Level 2

210 points

Jul 21, 2011 10:26 AM in response to sillyvalley

The Download All Free Apps button did start working again today but it still hasn't completely solved my problem. I'm still getting one app that appears to download but doesn't disappear from the update screen and doesn't sync with my iPad. I can download the update via my iPad directly and the app update then disappears from iTunes but then the next new app requiring an update gets stuck. If 3 apps need updating, two will update and disappear but one always seems to remain.

Jul 21, 2011 10:32 AM in response to Eric D.

Mmm that's right. Not only the last one wouldn't update from "Download All," but now I can't even use individual "Get Update!" In both cases, there's a progress bar that fakes progress, but apparently the need update status remains. (Previously, hitting "Download All" would not launch progress bar.)

Download All Free Updates Not Working