Previous 1 2 3 4 Next 45 Replies Latest reply: Feb 25, 2013 12:44 PM by flowerchild1121
ifanatic Level 1 Level 1

When I click on the "Purchased" link in the iTunes store, iTunes goes to the screen that shows the music, apps and books buttons, but there is nothing else (no lists, no "not in my library" button or anything else).  It also does not allow me to select any of the three buttons previously mentioned.  Just a blank white screen.  This has just been noticed after updating ti 10.4.  Anyone else?


Windows 7
Solved by Teiws on Aug 3, 2011 5:35 PM Solved

Can you guys test a theory for me?

 

Hold down control and check Help > About iTunes...

 

When Apple Application Support appears, tap your spacebar.

 

Does it say 2.0.1?

 

If so, uninstall all of iTunes (http://support.apple.com/kb/HT1925  (XP) and http://support.apple.com/kb/HT1923 (7/Vista) have the order... I always forget the order) and Safari 5.1 and install only iTunes 10.4.

 

Crazy, I know, but I bet that's going to help.

 

Cheers,

 

- T

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