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I can't download Lion from App Store - says an error has occured. Have rebooted and contacted Apple support. Can anybody help?

Every time I try to download Lion, the download, the download appears to start, but then stops, saying an error has occured, with nothing downloaded, and the App icon disappears from the dock.


Has anybody else experienced similar?

iMac, Mac OS X (10.6.8)

Posted on Jul 21, 2011 2:27 AM

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17 replies

Jul 28, 2011 1:18 AM in response to kisuke3

I can confirm that it is the 2Wire Router that BT use that is the problem.


After a few problems I cut thier router out of the loop and used the AIRPORT EXTREME and PPPoE connection was sorted instantly and downloaded Lion with no problem.


BT Support are aware of the issue and don't seem to be fans of the 2Wire router that seems to be casuing them a lot of problems.

I can't download Lion from App Store - says an error has occured. Have rebooted and contacted Apple support. Can anybody help?

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