Previous 1 2 Next 21 Replies Latest reply: Mar 4, 2014 8:33 AM by Acooper387
Alejandro M. Ramallo Level 1 Level 1

Mail is not working in Lion.

 

After the mail data migration finishes the message window does not appear.

I've tried deleting the data files from Library/Mail, copying my backup data and restarting the data migration. Also tried disabling all bundles and deleting the Evnvelope* files in /MailData.

 

Anyone suffering from the same? Any ideas?  Thanks

 

----------------------

I get the following exception in the console

 

21/07/2011 11:31:00.816 Mail: *** -[NSSet initWithArray:range:copyItems:]: array argument is not an NSArray

21/07/2011 11:31:00.817 Mail: (

          0   CoreFoundation                      0x00007fff8eb48986 __exceptionPreprocess + 198

          1   libobjc.A.dylib                     0x00007fff937d9d5e objc_exception_throw + 43

          2   CoreFoundation                      0x00007fff8eb22f94 -[NSSet initWithArray:range:copyItems:] + 196

          3   CoreFoundation                      0x00007fff8eb22ec9 -[NSSet initWithArray:] + 57

          4   Message                             0x00007fff929f0991 -[SmartMailboxUnreadCountManager smartMailbox:didInitializeWithDictionaryRepresentation:] + 98

          5   Message                             0x00007fff929f0145 -[MailboxUid initWithDictionaryRepresentation:] + 1152

          6   Message                             0x00007fff929effdb -[MailboxUid initWithDictionaryRepresentation:] + 790

          7   Mail                                0x0000000100ffd765 Mail + 34661

          8   Mail                                0x0000000100ffcd90 Mail + 32144

          9   Mail                                0x0000000100ffc9f6 Mail + 31222

          10  Mail                                0x000000010107b514 Mail + 550164

          11  Mail                                0x0000000101090f24 Mail + 638756

          12  CoreFoundation                      0x00007fff8eb3a90c __invoking___ + 140

          13  CoreFoundation                      0x00007fff8eb3a7a4 -[NSInvocation invoke] + 132

          14  Message                             0x00007fff929ee047 -[MonitoredInvocation invoke] + 196

          15  Message                             0x00007fff929ca891 -[ThrowingInvocationOperation main] + 33

          16  Message                             0x00007fff929ca837 -[_MFInvocationOperation main] + 449

          17  Foundation                          0x00007fff8a0400b0 -[__NSOperationInternal start] + 705

          18  Foundation                          0x00007fff8a0533d2 ____NSOQSchedule_block_invoke_2 + 124

          19  libdispatch.dylib                   0x00007fff8745590a _dispatch_call_block_and_release + 18

          20  libdispatch.dylib                   0x00007fff874567e9 _dispatch_worker_thread2 + 255

          21  libsystem_c.dylib                   0x00007fff8c9153da _pthread_wqthread + 316

          22  libsystem_c.dylib                   0x00007fff8c916b85 start_wqthread + 13

)

  • Gerrievz Level 1 Level 1

    Same problem here.  The mail program is working but when I do a Command-0 I get a window that says "No Mailbox Selected"

  • take_the_shot Level 1 Level 1

    Same problem here, also when I try to open prefrences from the mail menu, nothing happens.

  • Gerrievz Level 1 Level 1

    I had exactly the same problem.  I could not even open Mail > Preferences...

     

    Out of desparation I had to reset my mail entirely:

     

    Delete ~/Library/Preferences/com.apple.mail.plist

    Move ~/Library/Mail folder to another place.

     

    Mail then restarts and you can reenter all your settings to get it working.

     

    However, when I tried to import my old Mail messages, it seemed to hang early in the process.

     

    This is clearly not the ideal way to solve the issue but I needed mail access.

  • Alejandro M. Ramallo Level 1 Level 1

    I ended up doing the same. However, I managed to import my local mailboxes succesfully after Mail was up and running.

  • fr@ggle Level 1 Level 1

    Same here - weired thing. According to console mail crashed all the time. I just wondered why, as all my mails are on the IMAP...

  • fr@ggle Level 1 Level 1

    Heck - it worked. Had the idea that updates were smoother.... :-(

  • AryehG Level 1 Level 1

    I think I found the solution. Launch mail from the Applications folder, itll automaticlally update to the new Mail app.

    Worked for me!

  • Erich Lippert Level 1 Level 1

    Same exact problems here as well, looks like we aren't alone.  This is the first Mac OS upgrade I've ever had where the Mail upgrade didn't go over absolutely seamless, complete failure.  Maybe this is a good time to give Outlook 2011 a shot.

  • macmrjohn Level 1 Level 1

    This same thing happened today when migrating a friend's laptop.

     

    THE SOLUTION:

     

    Inside the Library folder (Lion hides this folder now, so hold down the option key and use the Go menu in the finder — Library will appear in the menu. Go there.) you'll find the Mail folder. Inside the mail folder was another folder called V2. I simply took the contents of V2 and dragged them to the parent folder (Mail).

     

    When I launched mail again, everything was back to normal. As Apple says, "It's that simple!"

  • David M.F. Chapman Level 1 Level 1

    Holy Moley!  That worked for me, like a charm, but how would you ever figure that out?

  • Susan Chute Level 1 Level 1
    expertise.notebooks
    Notebooks

    Worked for me too!   But I agree with David--how would one figure that out? Also, in my path Library>Mail, I found another folder titled Mail Lost & Found.  Since Mail is working now, should I delete that folder?  Whaddaya think?

  • johnsays Level 1 Level 1

    When I had this problem originally, I called Apple support. Their solution was to remove all the 'interesting' files from the Library/Mail folder (including the V2 folder and its files) and import all the mailboxes manually. This would have worked but taken an eternity (>50 mailboxes, >100,000 messages), plus recreating rules, etc.

     

    So I started experimenting. The critical files that made Mail not start up correctly were the SmartMailboxes plists (SmartMailboxes.plist, VersionedSmartMailboxes.plist). I deleted them (and their backups) and Mail started up OK. I put them back, Mail failed to start up. (Tried all that after Mail had transitioned all the old mail to V2 but hadn't successfully started up.)

     

    So I cleared my Mail folder, reinstalled it from backup, removed SmartMailbox plists, and started up Mail. Imported everything just fine (except the old MailTags plugin of course), started up normally. Very Happy now.

  • johnsays Level 1 Level 1

    Mine has a bunch of random cruft accumulated over the years.  Look inside the folders in their and see for yourself -- probably OK but you might find some long-lost treasure.

  • dy1112 Level 1 Level 1

    macmrjohn wrote:

     

    This same thing happened today when migrating a friend's laptop.

     

    THE SOLUTION:

     

    Inside the Library folder (Lion hides this folder now, so hold down the option key and use the Go menu in the finder — Library will appear in the menu. Go there.) you'll find the Mail folder. Inside the mail folder was another folder called V2. I simply took the contents of V2 and dragged them to the parent folder (Mail).

     

    When I launched mail again, everything was back to normal. As Apple says, "It's that simple!"

     

     

    This same solution works for Mountain Lion as well.  Thanks so much!

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