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RSA SecurID

Hi,


I just moved to Lion this morning. As immediate result, my SecurID Token Stoppend working and re-installing won't fix it. The error message is:


Error loading the application. Contact your administrator.


Anybody any idea?

Thanks!

MacBook Pro, Mac OS X (10.7)

Posted on Jul 21, 2011 4:08 AM

Reply
38 replies

Aug 3, 2011 5:46 AM in response to sir-silence

OK - I spent some time today to dig into this. The good new: version 4.0 of the token is working! 🙂

I had to manually uninstall SecurID by executing the uninstall script:

sudo /Library/Application\ Support/SecurID/uninstall-rsasecurid

and sudo /Library/Application\ Support/SecurID/uninstall-rsasecurid-keychain


Then I reinstalled SecurID and imported the token. It worked.

Sep 26, 2011 1:53 PM in response to sir-silence

I happened to stumble on a new version of the client and it works for me: ftp://ftp.rsasecurity.com/pub/agents/RSASecurIDMac411.dmg


It was released on September 9, 2011. The only issue I have is on start it complains about a duplicate token which may be due to all the prior troubleshooting. One interesting thing of note, I just realized that the Lion built-in VPN client accepts paste where the Snow Leopard version did not. Very handy.

Sep 26, 2011 2:00 PM in response to Toups

FYI, if you run into the duplicate token error message like me, delete the token (options->manage tokens->delete token) and quit the application (do not import a new token). When SecurID starts up the next time, it will try to import the token, accept and rename the token if you want. I no longer have the duplicate token issue on start up.

Feb 6, 2012 9:23 PM in response to Toups

Has anyone succesfully installed and used rsa securid on their macbook air? I was able to get it working on my iMAC with no issues. However when I try to import the token using my MacBook Air, I get a message saying, Please select a device where the token will be stored. However there are no devices to choose in the menu/screen. If I try to click on the token storage device link, I get the message "no token storage device was detected" and I cannot proceed further.As I said earlier I used the same token on my iMAC without any issues and I do know that the token is 128 bit for sure.


Is it something to do with the fact that the MB Air has a SSD and not a regular hard disk drive??


If anyone has any ideas or solutions, I would greatly appreciate it. I have been struggling with this issue for quite some time now.




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