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VTDecoderXPCService quitting unexpectedly?

I am getting it every time I open my movies folder either in Finder or in Stacks... I know one other person having the same problem but they can't fix it either. Has anyone else had a similar problem? Any ideas???



Henry

MacBook Pro, Mac OS X (10.7), Running OS X Lion on Macbook Pro SB

Posted on Jul 21, 2011 5:43 AM

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45 replies

Aug 25, 2011 2:04 PM in response to henrycsbc

Hey All, So I was able to fix the issue.

I spent a few hours on the line with a number of people at Apple support, eventually had to send the script and computation history to apple engineers, they called me back today with a solution.


The problem is caused by a corrupt video file, in my case it was an mp4 file. And because the file was on the desktop, each time I restarted, or opened a finder window that opened to the desktop folder, the error would pop up.


I deleted the file and the problem seems to have been fixed.

Next time you have it pop up while navigating finder, check the folder that you just navigated from or to. Check for video files. The easy way to tell which one it is, is from the thumbnail. In my case, regular file thumbnails show the first frame of the video in question. Whereas the corrupted file shows a default video logo image (Like Quicktime logo, or likely whatever your default video player is).


Hope that helps,

Cheers.

TheDabblingDilettante.com

Sep 22, 2011 6:59 PM in response to TheActualCustomer

This worked for me also. I have a lot of files on my desktop and so when I read the solution, I was not sure where to start looking. I did find it eventually on my desktop and it was a dvd video file with only the audio, but no video ts files. What was interesting was I had not attempted to open this folder, but I still got the VTDecoderXPCService quit unexpectedly error message when using the mac. So in my case it was the fact that the corrupt file was on the desktop that triggered the error message as I went about my daily business on the computer. So glad to have found it as this error popped up every 10 minutes and I was about to roll back lion.

May 1, 2012 6:22 AM in response to henrycsbc

Nice; i have a thousand video's on mij computer. Now i have to find out which one is causing this error? 😠

I have found a workaround: disregard the message; i move the error to another work space and leave it un touched there.


I don't have time anymore to try find a fix. 👿

VTDecoderXPCService quitting unexpectedly?

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