You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

WebKit2WebProcess.exe

I just installed the latest update to safari. Now it crashes almost right away.. I have it set up to open in top sites. I click on any page it goes grey to bring the page forward, then crashes. When I end program, I notice I have in my windows task manager under processes webkit2webprocess.exe. I've tried to open safari a couple times, only to have it crash every time. After trying three times, I have ended safari program, only to have three of these webkit2webprocess files still showing up on my task manager processes. What's going on?!

Safari-OTHER, Windows XP

Posted on Jul 21, 2011 7:23 AM

Reply
93 replies

Jul 28, 2011 7:34 AM in response to David_Purnell

Hi David,


As this threads about the Windows version of Safari (webkit2webprocess.exe), so it's probably not relevant about Little Snitch. However, it may be a generic thing. For example, I do have a 3rd party firewall product (Netpeeker) on my PC. No other applications have problems with it currently, but I have seen it be the cause of issues before now.


If other users on the thread also have third-party firewalls, or network-type applications, then maybe theres a trend there.

Jul 29, 2011 3:05 AM in response to melodysnowleopard

I was having the same problem, although not as bad or processor intensive as the other posts suggest. I am using a Vaio Laptop running Windows XP (Final Service Pack). In my case, the error messages only came up if I accessed, 'Reset Safari' or 'Preferences > Security or Privacy'.


The error message always was:


"11d8: Webkit2WebProcess.exe - unable to locate component

This application has failed to start because xpcom.dll was not found"


Once you have okayed this, Safari 5.1 ran without any problems, although there were behavioural anomalies that were not there in previous versions of Safari. For example I experienced so many bugs when using Gmail, and processes would suddenly use so much CPU that it was so irritating to do anything. I had to wait till it all calmed down to even launch a software.


In this particular computer, ‘xpcom.dll’ is a component of OpenOffice Suite and lives in OpenOffice Programme Folder. It is a software created by Mozilla Partnership. In my case or in the case of anyone running Windows XP and have OpenOffice installed, the problem is to do with ‘Webkit2WebProcess.exe’ not knowing where ‘xpcom.dll’ is.


Safari does not give an option to add or look for a component, so unless you go through a potentially dangerous, Windows directory edit, there isn’t much anyone can do him or herself.


In my searches, I also read that ‘Webkit2WebProcess.exe’ has been written using Microsoft Visual C ++ Code. In my case, I uninstalled all MS Visual C components a while ago, but some patches and updates of this still remains in my system, and even if you remove everything, the next Windows Update will add the patches again for stability. Microsoft Visual C is an optional Windows Update for Windows XP, and some XP users may not have installed this at all, and therefore, may not experience these problems. Similarly, those do not have OpenOffice on Windows XP may not experience this error. However, those who run Safari on Windows Vista or 7 may have much more intensive problems including Safari crashes.


I repeatedly sent bug reports to Apple using Safari Help Menu. The one I sent last night was quite strongly worded. Today, it took longer than usual to launch Safari, and the error message has now gone!


So, I recommend to all of you to send bug reports to Apple, using Safari Help Menu. You don’t need to include screenshots or source code of the current page when you do this, but explain your problem clearly with the contents of the error messages you get.


Safari, in my opinion is the simplest and most elegant browser available. So, I think we should stick to it until Apple solves this problem in an update.


Good luck.

Jul 30, 2011 4:53 PM in response to 100 Watt Walrus

Yes, in version 5.05 of process WebKit2WebProcess.exe is not present...


after updating =>(5.1)

Safari stays the same with a blank page and the spinning wheel as if it were loading the page :::CPU utilization 70%. If not close Safari, the system displays 'blue screen' (Win7/32)


On XP/32 v. 5.1 still start. On Win7/32 - no.

Probably without ' New Process Architecture ' ... interact with the web


Thanks to those who unsubscribed on the problem, reduced time of agony and search. )

I revert to Safari 5.05 until this is resolved.

Jul 31, 2011 5:24 AM in response to elceph

On sites to look in last turn... )


All that is established Apple preliminary loaded on a computer, for example

C: \ProgramData \Apple Computer \Installer Cache \Safari *

in the form of

Safari.msi (- installation of the chosen (old) version without questions)

SetupAdmin.exe


folder Safari 5.33.21.1 - v 5.05 and etc

Aug 1, 2011 7:02 AM in response to hel_len

I`m not using a Apple machine. I`m using Safari 5.1 (75.34.50), runningWindows XP on PC and the hotmail doesn´t work. I can´t ‘send’ any message –only read. On the other hand, when I´m running IE v.8, the hotmail doesn´twork. Today I´ve received a new version of iTunes system and I cound´t updated –“error on whritting memory”. Now I can´t synchronize my iPod. I did run the CMD “netsh winsock reset “ and the problemreains – doesn´t work!

Aug 1, 2011 4:36 PM in response to ncodo

I have an old Macintosh and problems of its updatings any more do not concern... 🙂


Everything that is written by me in this topic applies to Safari on Win7/32

( https://discussions.apple.com/thread/3194268?answerId=15798343022#15798343022

https://discussions.apple.com/thread/3194268?answerId=15802086022#15802086022 )


After return on version Safari 5.05 (saved on a PC) errors during the launch iTunes and recommendation to remove and installing anew iTunes (downloaded from the site of Apple).


Now :::Safari all loads, in iTunes all was saved for synchronization with ...


... Now I can´t synchronize my iPod. I did run the CMD “ netsh winsock reset “ and the problemreains – doesn´t work!



This is not a problem connecting PC to the Internet.

Aug 3, 2011 10:56 AM in response to melodysnowleopard

Hi: I have solved this issue downgrading to safari 4, first you've to uninstall the 5 version.

Now, my safari and itunes store work fine and smoothly.


Here is the link for the safari 4:

http://appldnld.apple.com.edgesuite.net/content.info.apple.com/Safari4/061-4663. 20090224.Fret6/SafariSetup.exe



I hope apple fix the webkit issue in future upgrades.



I've windows 7 home premium 64-bit

WebKit2WebProcess.exe

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.