Unable to search network drives with Lion...

After installing Lion, I have found I am unable to search network drives (Windows network) like I used with Snow Leopard. Any suggestions?

iMac, Mac OS X (10.7)

Posted on Jul 21, 2011 8:01 AM

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504 replies

Nov 11, 2011 3:21 AM in response to taggetig

Hi Everyone,


Finally, I learned from someone, who knows OS X and Apple deep down, the origin of this and related issues (iCal invitations, smb volume access/mounting, Spotlight indexing, etc...). It is a real deep-down problem and not just something than can be solved with some tweeks on the Lion systems settings.


Apparently, the problem is NOT on the Apple side. But rather on the (MS) Server side, which the Mac has to connect to by SMB.


Already since a few years Apple has been working on their own SMB client and has been notifying the other OS and Server developers. Since the "others" ignored the enhanced security of Apple's own SMB, the communication between OS X Lion and especially MS Exchange 2010 Servers is strongly "affected", or better screwed up..


This has a severe impact on ALL applications, which need to communicate with the MS Exchange 2010 Servers such as iCal, Spotlight & Finder, Mail, even keychain when trying to save credentials for smb volumes. I have all these problems on my Macs and it is an Exchange 2010 Server issue - according to Apple, since they have been informing MS for a long time.


Now, the only thing Apple can - and will - do about it is to nicely keep asking MS to integrate support for the new and more secure Apple SMB client.


So I guess we all gotta wait... or try to rely on 3rd-party software... This is why Windows went down the hill.

Nov 11, 2011 1:38 PM in response to ChazThePhoenix

A very poor business decision if this is true. Apple should remain focused on ensuring that its customers are satisfied with the products that it makes available to them.


This includes providing systems that integrate, communicate and operate with the vast number of platforms being used by those customers. Computers (unlike phones and music players) cannot operate in a microcosm, they need to interact diversely with other peripherals, technologies and systems.


Searching is a basic OS function, and as such, should remain operational and backwards compatible with systems that were previously supported. If Easyfind can do it, why not Spotlight?


Dropping support on the assumption that communication was provided (in advance) to other vendors - who for whatever reason, have not adapted the new protocols (if true), demonstrates an arrogance and a lack of concern for its own customers - who just want our OS to play nicely with the other technology we use and own.


It does not make sense to break your own OS functionality and upset your customers just for the sake of advancement (if that's what you call it).


The biggest disappointment, despite the numerous posts here, many calls to tech support (my own included), and ongoing cries for help and assistance; is the lack of official communication nor appropriate levels of response to this incident. My Applecare ticket was reported, escalated and then fell into a black hole. Poor customer service and wasted time and money from my perspective. Result = unhappy customer dissatisfied with product and subsequent support.


I for one, having owned and worked with macs right back to their beginning, will consider very seriously before purchasing another one or spending money on Applecare. I have been communicating my own feedback on my experience to my friends and colleagues in the IT industry, so that they can make informed decisions about whether Apple hardware (along with its Lion OS), and Applecare is the best choice for them.


If my systems cannot work together and provide the basics then they have no place in my future set-up.

Nov 11, 2011 11:41 PM in response to tomfromnewtown

When I called Applecare, I used exactly the same logic and arguments:

- SMB is a basic feature

- Exchange is out there, I cannot keep bothering my IT department

- Backwards compatibility

- Customer care & satisfaction

- Informing the users correctly

- 3rd party software works (Easy Find, Foxtrot, ...)

- Don't be so stubborn.


They disagreed in ALL points in regards to "Apple needs to fix it".


I work as well in a corporate environment and this is becoming unacceptable.

Nov 12, 2011 10:00 PM in response to macobs30

The issue surrounding SMB shares isn't entirely within Apple's Control. There is a big reason things worked one way with Snow Leopard and don't work the same way with Lion. The SAMBA development team switched from using GPLv2 to GPLv3 for their licensing. Unfortunately this action by the SAMBA team makes integrating SAMBA into Mac OS a non starter. Luckily, Apple was already internally developing their own SMB code to work with SMB shares. It is their code, rather than SAMBA that has been implemented into Lion. Overall, this is a very good thing as much of the SAMBA work isn't staying current with many of the changes that Microsoft has made to the SMB protocol and the surrounding architecture in their more recent releases.

Nov 14, 2011 6:41 AM in response to CETuma

That may be so, but that doesn't mean that omitting network searching by design is good thing. If only Apple would say something like: "we haven't gotten around to implementing network searching on SMB, WebDAV (yes it is not just SMB), and other network volumes but we are working on it for a future update of 10.7."


Unfortunately they are just saying something like "we know it doesn't work and it is by design, thank you and have good day."


Apple really has to get to back to its senses in the coming updates, because currently I'm not sure my next laptop will be a Mac.

Nov 14, 2011 6:51 AM in response to CETuma

@Cetuma:

This SMB issue is completely under Apple's control. The OS browses through the remote filesystem to build the Finder's tree view. So it "knows" each file's location. Every file is readalbe without any problems through SMB. The only missing link is between the SMB browser and Spotlight. Indexing doesn't work anymore.


So they cannot claim it is an SMB issue.


@ahenket:

Would be nice if someone from Apple would say anything. Or did they ?


@Apple:

Pleeeassse fix this ! This is a productivity show stopper.



-- Harald

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