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MBP & Lion with external monitor crashes!

I have a macbook pro 13'' (2011) and OS X Lion. But the mac crashes every time I try to boot while I use an external monitor.

I only get 2 white screens (on the monitor and on the mac), the fan gets very loud and nothing happens anymore.

The only way to boot is to boot the mac without an external monitor.


It's plugged in via HDMI and an HDMI to mini displayport adapter.

The Monitor is a Samsung Syncmaster XL2370HD.


I hope anyone has a solution for me.

MacBook Pro, Mac OS X (10.7)

Posted on Jul 21, 2011 8:56 AM

Reply
46 replies

Dec 12, 2011 12:50 PM in response to gmd78

This seems like a Lion bug (going to file a bug report after a few more tests on my end).


I have a 2007 Core 2 Duo MBP (A1226) and I'm getting the same problem - system freezes whenever an external external monitors is plugged in (I've tried a number of different monitors - VGA, DVI, LCD, CRT - in the last few days. Interestingly, it doesn't freeze on a VGA projector I tried!)


After plugging in an external monitor, kernal_task jumps to ~100% CPU usage and loginwindow, powerd, configd, syslogd, and Console.app use up the other core. (I have kept Console and Activity Monitor open while testing this, of course...).


Within a few minutes, system becomes completely unresponsive and needs a hard-reboot. Unplugging the monitor cable has no effect - the system does not re-stabilize.


Same kernel message numerous times in the logs -

kernel: /SourceCache/xnu/xnu-1699.24.8/iokit/Kernel/IOUserClient.cpp:

mach_msg_send_from_kernel_proper {1000000d}

as well as

kernel: /SourceCache/xnu/xnu-1699.24.8/iokit/Kernel/IOUserClient.cpp: mach_msg_send_/iokit/Kernel/IOUserClient.cpp: mach_msg_send_from_kernel_proper {1000000d}

a few times, and

kernel: /SourceCache/xnu/xnu-1699.24.8/per {1000000d}


kernel: /SourceCache/xnu/xnu-1699.24.8/iokit/Kernel/IOUserClient.cpp: mach_msg_send_froserClient.cpp: mach_msg_send_from_kernel_proper {1000000d}


etc.


There was also a refcount error that might be relevant -

com.apple.systempreferences[186]: System Preferences(186,0x7fff7de83960) malloc: reference count underflow for 0x4001a6460, break on auto_refcount_underflow_error to debug.


I didn't have InsomniaT. (Uninstalling SmartSleep, which seemed similar, didn't help either.)

Jan 15, 2012 3:45 AM in response to nashccast

Here is my story ..hope will be useful for some ppl :

First Lion crashed when connected to a Samsung Tv 22 inch. I don't know if someone experienced the same but my MBP kept crashing even after disconnecting the external display.

What i did:

-back up all important data

-clean install SL over Lion - no result

-clean instal Lion - no result

-format drive via firewire in target disk mode and clean install SL - problem solved(no crashes anymore)

-connected external display Samsung 55 inch AFTER installing all updates and BEFORE installing any other software OR restore any data from backup - MBP crashed again and continued to crash . (startup crashes , crash when wake from sleep mode , crash when move the mouse , crash when do nothing and i was in toilet , etc)

-formatted the drive again via firewire in target disk mode and clean install Lion - problem solved ( no crashes )


I am shore that my MBP will crash if i will connect again the external display but for the sake of experimenting , i will do more tests( connect another display-Thompson , connect before updates , after updates.


Boot Rom version is : MBP71.0039.BOB

The victim is a Mid 2010 MBP 13'' , 4 gb ram , 2,66 intel core 2 duo , 320 hdd , Nvidia GeForce 320 m - wich i suspect to be the cause of all the problems.

Mar 2, 2012 1:20 PM in response to elio.dainese

Try instaling latest firmware if there is one. I don't know exactly your model..but my advice is to avoid connecting the monitor untl next update. Not doing so it may lead to more problems(as happened to me). Or maybe you can stop the computer to go in sleep mode from settings if that's ok with you...(if no sleep mode = no wake up = no crash) try like this until the update comes..

MBP & Lion with external monitor crashes!

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