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Audio issue (headphone output no working)

Anyone else had this problem... after installing Lion today I cannot get audio out of the headphone socket, when I insert headphones (I've tried two pairs, both of which I know are working fine) the audio just continues to play via the built in speakers. Also, in the system prefs the headphone socket doesn't appear in the list as an output option, only Internal Speakers? It's as though the system doesn't recognise the headphone socket


any ideas greatly received


System

MacBook Pro 2.8 Ghz Intel Core 2 Duo, running 10.7 (Lion)

MacBook Pro, Mac OS X (10.7)

Posted on Jul 21, 2011 12:15 PM

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Posted on Jul 21, 2011 9:11 PM

I have the same problem. I upgraded to Lion last night and tried to use my headphone today but it no longer works. I also tried two different headphones which were both working fine previously, and got the same problem. Also, as you mentioned, System Preferences/Sound/Output does not show Headphones as an option, only Internal Speakers.

This appears to be a bug with Lion.

Could someone from Apple look into this?

76 replies

Jun 28, 2013 8:42 AM in response to uilhao

This guy gets it! Same thing here, occasionally my MBP won't recognize any headset. This is a pain as sometimes I need to talk via skype for work. It's really annoying to have to restart my computer, but I have recently noticed that putting it to sleep achieves the same fix. So for anyone that doesn't have Headphone Output as an option when the headphones are plugged in, just put it to sleep and wake it up. This IS a software issue and I first noticed it on 10.7 and it's still an issue for me on 10.8.


I should note this is not a red light issue that needs to be fixed with a toothpick, that is an entirely different issue.

Jul 10, 2013 3:20 AM in response to brendanmitchell

Everyone,


After installing last night "Amarra" advanced hi-end music player and "TechTool Pro 7" Mac technical utility, with which I went through permissions, surface scans, file structure rebuilding and whatnot on my macbook pro 2011 10.8.4, I today to my great shock and despari noticed that the headphone jack didn't work anymore just as I was about to start recording a new dj-mix with Traktor 2.6.2. To note is that I also last night installed a 2 meter extension cable on the headphone output to the 2.1 speaker set connected to them.


Solution was simply to restart. Headphone jack is working both as a simple output or as a module in my 4-way created aggregate device, needed to have a prelisten output for usb headphones.


Scary problem with a simple solution to a, for me, pretty complex setup.


Thanks all. Reboot and give your Mac a breather atleast after several installs and maintenance routines.

Oct 5, 2013 5:58 PM in response to brendanmitchell

ok guys so here's the deal.. you can do two things (first one didnt work for me but second one did..)


number 1:


go to system prefrences>sound>output on the bottom there you will see "Use audio port for" change that to SOUND OUTPUT and make sure the mute box next to it is not checked..


number 2:


go to Finder>Applications>Utilities>Audio MIDI Setup>Built-In Output in the drop down menu change from the default 2ch-24bit integer to format (say, 2ch-32bit float).

MAKE SURE ALL THE MUTE BOXES UNDER BUILT-IN OUTPUT AND BUILT-IN IMPUT ARE UNCHECKED...!!!


THESE TWO SHOULD SOLVE IT ALL.. hope it helps)) good luck!!

Nov 23, 2013 12:05 AM in response to brendanmitchell

I have a slightly different issue with my late 2011 Macbook Pro running 10.7.5. My internal speakers are fine, but my headphone jack seems to be having problems with the R line output. I don't have any speakers I can test at the moment, but I do have a pair of headphones which work normally in other computers and my iPod shuffle.


When I first plug them into the jack, R is very quiet (at least half the volume of L, probably less). If I try to change the volume at all with the F11 or F12 keys, I lose R altogether, while L continues to function normally. I have tried canned air and cleaning the jack with another 1/8" headphone plug to no avail. I have not tried any software fixes because this seems very much like a hardware problem I see with professional audio equipment and 1.4" speaker plugs sometimes, but in this case I could be wrong.


Any suggestions?

Dec 7, 2013 5:43 PM in response to brendanmitchell

Encountered this problem on my iMac a year ago and finally decided to look into it further.


I followed the advice of LT30000 above but to no avail. But just as I was about to give up, I per chance noticed the three MUTE boxes on the right of the window were all checked off. By simply unchecking the MUTE boxes, my external speakers came alive again



User uploaded file

Dec 8, 2013 7:53 AM in response to brendanmitchell

Running MacOS X 10.9 here and finding my headphones not working after upgrading from an early 2008 MP to an early 2009 MP. Apparent failure to recognize the headphones, the same ones that came and work fine with my 5g iPod touch. FWIW, none of these software solutions worked for me. The slightly newer MacPro works correctly with an old headphone but not with the newer one even though the connectors appear to be exactly alike.

A microscopic difference in these two plugs is the cause of it not appearing in the Sound prefs pane when inserted. What I discovered was that if I held the plug and pushed it fully into the headphone jack, "headphones" would appear in Sound. Releasing it resulted in its disappearance. In my case, it's a hardware problem that using another set of headphones works around. Perhaps with further use, it will loosen up to the point where any proper headphone will work.

Dec 13, 2013 3:45 PM in response to LT300000

Oh my gosh, this happened to me tonight when I got home, turned on my Itunes Radio, and the sound slowly went away. I found your conversation, performed the change you explained under applications and it worked. You are awesome. Thank you for posting help on here, without it I might have done something really stupid like buy another Logitech speaker set!

Audio issue (headphone output no working)

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