You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New iPhone Configuration Utility coming for Lion?

After I installed Lion, I attempted to installed iPhoneConfigurationUtility 3.3 and got an message telling me to quit iTunes, which was not runnng. Rebooted, same results. Thoughts?

Posted on Jul 21, 2011 3:53 PM

Reply
5 replies

Jul 26, 2011 1:27 PM in response to _mk_

There is a much simpler solution to the problem than manually extracting the PKG file.


The problem is, that the installer checks for a running iTunes before it proceeds. This is done with the following command:


/bin/ps -e | /usr/bin/grep -v grep | /usr/bin/grep "/Applications/iTunes.app/Contents/MacOS/iTunes"


Unfortunately, this also matches to the iTunes Helper process which is running in background. So, to be able to install the iPhone configuration Utility on OS X Lion, one simply has to quit the iTunes Helper process using Activity Monitor.

New iPhone Configuration Utility coming for Lion?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.