Can't sign into iTunes Store - endless loop. Help!!

I am running iTunes 10.4 under OS X 10.7. All of a sudden I can't sign into my iTunes Store account. I am entering the correct password, but it just keeps asking me for my Apple ID and password over and over again. I enter that information, and it keeps asking me again and again. This only just started happening - that was well after I upgraded to Lion, so I know that's not the reason.

Has this happened to anyone else? If so, what did you do about it? How can I fix this?

iMac Quad Core i5, Mac OS X (10.7)

Posted on Jul 21, 2011 7:36 PM

53 replies

Nov 27, 2011 8:48 AM in response to Lee Hord

nix message, sorry, best I can do in lieu of deleting, which I can't figure out how to do

Drc21

Level 1

0 points

Apr 24, 2012 3:13 PM in response to millicent10001

BUMP still having this issue months later- any solutions?

raroos

Level 1

0 points

May 2, 2012 2:45 AM in response to raroos

Solved my problem. I did a reset of my iPhone and configured it again. This solved the problem for me.

Settings|Reset|Reset All Settings.

Aug 10, 2013 1:22 AM in response to Babaganoosh

Same problem here! So frustrating. Changed my credit card and can't update my billing info. Can't even sign into iTunes. Too bad as I was trying to buy something. Guess I'll give my money elsewhere.

aviran.r

Level 1

12 points

Oct 29, 2016 4:31 AM in response to raroos

this did not solve anything for me.
i ereased the device, twice. then transferred to a new iphone7. still with the same problem.

Dec 10, 2016 5:01 PM in response to JohnSwed

I've been having this problem for ages. Who would think to change your Safari settings? Nice job. I turned on accept cookies in Safari, it worked! Thanks for the advice.

Jul 15, 2017 2:09 PM in response to Lanny

After spending 2 hours, I tried this and it worked for me too.

sasendme

Level 1

4 points

Aug 17, 2017 5:36 PM in response to Babaganoosh

I figured it out. I had to get rid of the two step verification process. That fixed it. Login to manage your apple id on the apple.com site and you can fix it on there.

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Can't sign into iTunes Store - endless loop. Help!!