Level 1

7 points

Screen Sharing does not accept my password anymore

I have a headless Mac Mini Server running Snow Leopard Server 10.6.8 and a MacBook Pro running Snow Leopard 10.6.8. I detected this morning, that I'm not able to connect from the MacBook Pro to my Mac Mini over Screen Sharing. All other services, mail server, iCal server, Address Book server, file sharing over SMB or AFP even connecting over VNC do work.

- I select the Mac Mini symbol in Finder

- in column view, I select Share Screen...

- in the connection dialog, I add the password (username is already predefined)

- on connect, I get: Authentication failed to "servername". Please verify you have entered the correct name and password.

I use the same username and password with Server Admin, or logging in locally over VNC so I know this is correct.I'm sure I did not change any settings concerning screen sharing (I did some experiments with WebDAV recently)

I'm not sure, when I used Screen Sharing the last time, is there a log on the server for this? Could be, the problem was introduced with 10.6.8, but I'm not sure. From the logs I see, Screen Sharing did work on July, 16th. This would narrow it down to: iTunes 10.4 (not likely), Migration Assistant Update for Mac OS X SL 1.0, and Remote Desktop Client Update 3.5.1.

On the server, I found the following log entries: Jul 21 20:24:33 servername AppleVNCServer[1362]: no such user: user@LKDC:SHA1.xxxxxx: 2

Any help on this problem?

Screen Sharing Version 1.1.1-OTHER, Mac OS X (10.6.8)

Posted on Jul 21, 2011 9:37 PM

43 replies

Jan 24, 2012 9:16 AM in response to Hibernian56

Command K does not work.

Manual DHCP does not work.

Using the button in the browser does not work.

Using the Server Admin tool does not work. Actually the Server tools have started crashing and hanging like it's been drinking 40s on the stoop all afternoon.

Using the Screen Share Application directly does not work.

Notice the trend here?

Changing one of the letters to Caps in the user account just crashes Screen Share. This has never worked for me, not once.

Computers on the network that used to be able to log via Screen Share are no longer able to do so.

Trying the Long/Short name does not work.

No matter what I try to do, remote management(same LAN) has become 100% impossible. The server is working and on the network, I am able to connect in every other way, but access via the remote screen. I am able to communicate with the server in every other way, except administer it...

What is really infuriating is that the server is running only Apple software, yup, no third party applications, just vendor provided ware with all the updates. It's insulting really.

Jamy

Level 3

570 points

Feb 2, 2012 4:45 AM in response to andifor

Good stuff andifor!

Given your post above, I went ahead and installed ONLY the Remote Desktop Client Update 3.5.2 and it completely resolved the issue on all 4 of my Macs here including the webserver.

Resolved for me too!

All the best

rwspd

Level 1

4 points

Feb 3, 2017 9:49 AM in response to andifor

Same issue here, however, I have found that the VNC viewer on the Mac side doesn't like uppercase or special characters. I have set a generic password, all lower case and numbers not special characters and it will work.

andifor Author

Level 1

7 points

Jul 24, 2011 1:56 PM in response to andifor

Check https://discussions.apple.com/thread/3195092?answerId=15726376022#15726376022 for a possible solution.

Pelorus1

Level 1

35 points

Jul 27, 2011 6:29 PM in response to bvdog

I'm having similar problems here: https://discussions.apple.com/thread/3218006?tstart=0

Thanks for the hints, I'll try when I get home.

nchristi

Level 1

4 points

Jul 24, 2011 12:36 PM in response to Phil William

I am having the same problem.

Jul 25, 2011 2:12 AM in response to andifor

Sadly, it doesn't work for me.

kb17mx

Level 1

0 points

Jul 27, 2011 9:07 AM in response to th0mas_l

Great answer. That worked for me. Thanks

bvdog

Level 1

0 points

Jul 27, 2011 5:26 PM in response to andifor

Yep I feel your pain. The 10.6.8 update changed a lot of things, no Idea why I thought it just me. I have not seen any fixes yet.

tal-el

Level 1

0 points

Nov 21, 2011 6:48 PM in response to th0mas_l

Brilliant! I have been without Screen sharing for a few months now. Switching over to the Full user name instead of the unix name, got me running again.

Thanks.

wbtittle

Level 1

4 points

Jan 3, 2012 11:15 AM in response to andifor

I don't know if this will help anyone, but I had the same bloody problem.

th0mas_I hit the nail on the head. My short name got changed when I started up my MobileMe account...

andifor Author

Level 1

7 points

Feb 1, 2012 9:24 PM in response to andifor

Solved!

Either the recent Security Update 2012-001 or the Remote Desktop Client Update 3.5.2 solved my login problem. After 6 months of waiting, all is back to normal!

Mar 2, 2013 1:40 AM in response to th0mas_l

Hey - I've been having this problem for 3 years and just gave up on it.. Many thanks for that splendid answer...

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Screen Sharing does not accept my password anymore