Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"File could not open because you do not have permission to view it."

Hey everyone,


I have a PDF document that is linked to another and so on (it's a school textbook)


I can open the document, but when I click on the hyperlink, which usually opens another window for a seperate PDF, it's says "The file could not open because you do not have permission to view it." and then instructs me "To view or change permissions, select the item in the Finder and choose File > Get Info."


I did this and all the permissions are Read and Write and the other option is Read Only.


Any ideas?


Thanks, M


MacBook, Mac OS X (10.7)

Posted on Jul 21, 2011 11:18 PM

Reply
36 replies

Jul 3, 2013 9:11 AM in response to Moomintroll

well, i figured out my problem, so maybe this will help some of you.


i have one PDF (main index) that has many links in it to to 12 other PDF files that are quite large. the initial problem was that none of the links would work. they would just say that i didn't have permission...blah blah blah.


so i opened each individual PDF of the 12 larger files. then clicked on the "NAME.PDF 1 of 218" on the top of preview window. it gives you several options, one being "lock". i clicked lock on each of my 12 PDF files and now every link in the main index actually works, sending me to the larger PDF files and the correct page. i'm hopeful it will continue to, but i'm pretty excited that this is working as of now.


hope this helps some of you...


jbass71

Nov 24, 2013 9:05 AM in response to Moomintroll

Back up all data. Quit Preview if it's running.


Hold down the option key and select Go Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:


  • Caches/com.apple.Preview
  • Containers/com.apple.Preview
  • Preferences/com.apple.Preview.LSSharedFileList.plist
  • Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
  • Saved Application State/com.apple.Preview.savedState

Launch the application and test.

Dec 5, 2013 7:22 AM in response to Moomintroll

Back up all data. Quit Preview if it's running.


Hold down the option key and select Go Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:


  • Caches/com.apple.Preview
  • Containers/com.apple.Preview
  • Preferences/com.apple.Preview.LSSharedFileList.plist
  • Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
  • Saved Application State/com.apple.Preview.savedState

Launch the application and test.

"File could not open because you do not have permission to view it."

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.