Previous 1 2 3 Next 36 Replies Latest reply: Dec 1, 2014 7:49 PM by fakoa30
Moomintroll Level 1 Level 1

Hey everyone,

 

I have a PDF document that is linked to another and so on (it's a school textbook)

 

I can open the document, but when I click on the hyperlink, which usually opens another window for a seperate PDF, it's says "The file could not open because you do not have permission to view it." and then instructs me "To view or change permissions, select the item in the Finder and choose File > Get Info."

 

I did this and all the permissions are Read and Write and the other option is Read Only.

 

Any ideas?

 

Thanks, M

 



MacBook, Mac OS X (10.7)
Solved by shobbhit on Nov 24, 2013 9:05 AM Solved
Back up all data. Quit Preview if it's running. Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, delete the following items, if they exist: Caches/com.apple.PreviewContainers/com.apple.PreviewPreferences/com.apple.Preview.LSSharedFileList.plistPreferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plistSaved Application State/com.apple.Preview.savedState Launch the application and test.
Reply by shobbhit on Dec 5, 2013 7:22 AM Helpful
Back up all data. Quit Preview if it's running. Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, delete the following items, if they exist: Caches/com.apple.PreviewContainers/com.apple.PreviewPreferences/com.apple.Preview.LSSharedFileList.plistPreferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plistSaved Application State/com.apple.Preview.savedStateLaunch the application and test.

All replies

  • shannonfrompetaluma Level 1 Level 1

    I am having the same problem with all of my pages and numbers documents! It gives me the "To view or change permissions, select the item in the Finder and choose File > Get Info." Dialog, no matter what I change the permissions to, it won't let me save the document anywhere. This is seriously screwing up my work day. I just got an Airbook running Lion, I suspect it has soemthing to do with that "fetching" permissions problem? Somebody help please!

  • iSagger Level 1 Level 1

    I cannot believe this hasn't been answered yet. I have the same problem. Lion won't let me edit many of my files. How do I ever not have permission when I am the sole user and administrator on my computer?

  • iwoj Level 1 Level 1

    I'm having exactly the same problem. My computer is useless for anything except web browsing. I can't save files anywhere, despite the fact that all my permissions are fine. I've run Disk Utilities permissions fixer.

     

    Note that I can write to files from terminal, just not through any app.

     

    Bizarre.

  • putnik Level 3 Level 3
    expertise.macosx
    Mac OS X

    iSagger wrote:

     

    I cannot believe this hasn't been answered yet.

     

    Like everybody here, I am a user and don't profess to be an expert. If you are in a hurry, contact Apple.

     

    Have you tried setting permissions for enclosed items in the document folder, in Finder>Get Info.  (You need to click on the tiny padlock to make changes).

     

    Screen Shot 2011-10-16 at 07.03.26.jpg

  • softwater Level 5 Level 5

    The files that you want to open from the link, have they ever been opened in Lion before? Try opening the linked-to file, then closing it. Close and reopen the file with the link in it. Try the link.

     

    Any joy?

  • iwoj Level 1 Level 1

    Rebooting seems to have fixed the problem.

  • Kevmorgan Level 1 Level 1

    Two things... why can't Apple answer these questions rather than any number of people who don't really know giving their SUGGESTION about what might solve the problem (caused by Apple)!? It seems better to me if people who actually know the answer or are responsible for the faulty code should reply.

     

    As for the problem of Permissions: I was looking at some photos via Preview, then suddenly it I couldn't open photos I looked at one minute before. This is an Apple softwate problem. Going into FIle > Get Info didn't help because the permissions were already correct. Then I came here to see suggestions. They didn't work. So I switched off then on again... that worked!

     

    Lots of stupid problems since I bought this MacBook Pro a few months ago. Much better than a PC... much better than a PC... the Apple girl said in the shop. Now I know the truth.

  • Alfleria Level 1 Level 1

    Oh God.. Can't believe that there are people with the same stupid problem like this. I did solve this problem last night but tonight i encounter the same problem again and can't solve it!!! The same trick won't work anymore.

    Tried changing the user, deleting staff and everyone, and etc etc. but still can't open it.

    ****! who's permission should i ask agai before i can opent this file?!

    Can anyone help me? I'm desperate already.. >,<

  • jbass71 Level 1 Level 1

    i'm having this problem! did anyone figure this out?!?!? i know this post is 2 years old....any help?

  • DavidLR Level 1 Level 1

    Me too.. I am trying to create hyperlinks to local files in PDFs using PDFPen (Preview will no longer create hyperlinks) and I am getting the same message when trying to open the file. I have checked and changed permissions for the file; I have rebooted.  I am getting the absolute reference to the file by dragging the file into Safari's address field (I would like to use a relative reference but that it isa different question..)

  • Mr Z. Zaini Level 1 Level 1
  • jbass71 Level 1 Level 1

    can you please be more specific?  what did you do to fix this problem?

  • Mr Z. Zaini Level 1 Level 1

    jz follow the instruction at the link above. my mbp started giving problem after i upgraded it from OS Leopard to OS Lion.

     

    Let my summarize what i've done to make it work

     

    1. Go to Disk Utility application. if u never knew bout this app jz find it in Spotlight

    2. Select your Mac OS X startup volume in the column on the left of the Disk Utility window. (

    3. Click the First Aid tab.

    4. Click the Repair Disk Permissions button.

     

    it may take few minutes to complete. it's working fine with my mbp

     

    disk utility.jpg

  • David Green4 Level 1 Level 1

    I was having the same problem while trying to copy over a Filemaker file to my iPad. The solution that worked for me was to simply unlock the iPad by entering the passcode on the lock/welcome screen!

     

    My iPad is passcode-locked, and I had plugged it in while it was locked. Apparently, it will sync this way, but you cannot add files to it. (I guess this makes sense, so that someone who is not supposed to use you iPad can't plug it in and put files on it!)

     

    Please let me know if this works for you.

     

    For more info, see: http://help.filemaker.com/app/answers/detail/a_id/11877/~/permissions-error-when -copying-files-to-or-from-filemaker-go-using-itunes

     

    Link added by: David Green4

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