bluetooth problem in Lion OSX

after installing Lion OS X, i'm facing a problem in my bluetooth mouse everytime i put my MBP into sleep mode, the only way to make it work again is to turn bluetooth off then on, is it a bug or just in my device 😟

Macbook Pro 13

Posted on Jul 22, 2011 3:14 AM

Reply
65 replies

Oct 15, 2011 2:21 PM in response to digitalrunner

Well it is for sure 10.7.2. made things WORSE..... From sleep - no mouse - the BT activation shows up somewhere behind all other open windows so that is USELESS. From reboot, not even anything showing up on the screen, after 10 minutes I have the mouse pair again with the iMac and am finally able to connect. No sooner is the system back to sleep or I will have to hard reboot it. Oh and of course I have removed the BT mouse completely, after adding it the same stuff starts all over again. So..... maybe time to restore a version of OS X that did work, like Leopard?

Oct 28, 2011 11:35 AM in response to rolf.hestetreet

Hello,


as posted in a different thread, the 10.7.2 Combo updater does NOT fix anything for a majority of users having the WiFi + Bluetooth interference bug !


Folks,


I had a 1hr appt at the Genius bar with this same issue, where if Bluetooth is on then WiFi becomes less stable, to the point of dropping packets or the entire connection to a WiFi access point at one of my offices.


my MacBook Air 11" was purchased the first week they became available, and has had the Bluetooth/Wifi bug problem since Lion 10.7.0. No amount of firmware updates, 10.7.2 combo installer or re-installer or resetting Prefs files has remedied my problem.


after 1hr at the Genuis bar (with a genius who actually has the same bug on his iMac !) and rumors of a "Logic Board replacement" fixing the problem for some user (different Apple Support forum) Apple gave me a brand new MacBook Air 11" off the shelf.


We compared EVERYTHING within the System Reports side by side-

there was no difference in the firmware, bluetooth chip versions, drivers, Wifi chips, etc.

Everything was the same.


I left the store with the brand new MBAir 11 to return to my work environment where the Bluetooth/WiFi issue occurs, restored no information from TimeMachine- and the WiFi signal degradation problem STILL happened.

Stock apple machine, OS X 10.7.2, no third party software in sight.


Apple Genius and Store have no further actions they can take. sigh.


So the obvious Bluetooth + WiFi conflict lives on, and until Apple provides some REAL driver updates or firmware for these new bluetooth/WiFi chips on modern MacBooks, we'll all just be stuck with:

Turn Off Bluetooth if you want to ensure accurate WiFi traffic and signal connections.


Wake Up and Fix This Apple!

Nov 11, 2011 4:44 PM in response to J. Exby

Yep this is totally unacceptable from Apple. Seems this problem has been ongoing for quite a few months now. Switching off bluetooth fixes the no wifi from sleep problem for me, but I use BT for a keyboard and trackpad.


My Macbook Air is my first Mac and to be honest I might go back to having Window 7 on it which worked absolutely perfectly. Just doesn't do the cool gestures stuff 😟

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

bluetooth problem in Lion OSX

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.