Remove attachments in Mail

"Remove attachments" in Mail (Lion) is disabled and I cant remove the files from the emails I have sent. it worked fine before I switched to Lion and kept my Mail folder in Libary small. Anybody else having this problem?

MacBook Pro, Mac OS X (10.7)

Posted on Jul 22, 2011 6:51 AM

89 replies

Mar 4, 2012 8:18 AM in response to Adam Nohejl

Hi Adam


'Save as' doesn't work for me either, but your tip works!


I wonder, do you also experience the following (less irritating) bug: removing attachments from received mail causes the mail itself also to disappear. After selecting another postbox and then reselecting received mail the message reappears (correctly without attachment). Maybe these problems are related.

Mar 4, 2012 11:04 AM in response to gvml

I get the disappearing problem as well, quite often, but not always. It's kind of unpredictable. You might find itm "less irritating", but I find it pretty serious myself. If you don't know that selecting another box and then the inbox again makes it reappear, you can find yourself looking at a list from which your message has disappeared altogether.


This crap is getting really tiring.

Mar 26, 2012 2:46 AM in response to Community User

I finally have found two workarounds that work for me.

I assume that you have the same setup as me:

- IMAP Accounts

- Attachments from SENT mails cannot be removed


Workaround #1

- Go to another computer. I could successully remove all attachments from the sent folder on my laptop (that I sent from my desktop) and vice versa: If I sent the message from the laptop, I could remove the attachment from the sent folder on my desktop.


Workaround #2

- Move the offending message from one IMAP account to another one. As soon as the "new" mail has been downloaded into Mail, the remove attachment menu item is enabled.

- It is crucial that it's another IMAP account and not only another folder within the same IMAP account. If you move it within a folder only, it may work or may not.



I think this is an issue if the mail does not leave the computer. As soon as the mail is processed in some way (e.g. on a mailserver), the issue disappears.


Hope this helps,

Regards,

Michael

Jun 18, 2012 3:00 PM in response to Community User

Meanwhile Apple found a decent solution to this, I use a practical solution. Everytime you will send a message containing a big attachment, include your email direction in the blind copy line. Then you will recieve a copy of your mail in the inbox and there will be posible to delete attachments. Then you can delete the mail in the sentbox and archive the copy received.


It´s work but the problem is how to remenber this all the time. There are some rule o function to make this automatically?


Regards to all of you.

Aug 7, 2013 12:30 AM in response to 750 H2C

It seems that the solution (#2) to move the message between mailboxes is a bit stochastic. Sometimes it's sufficient to move the message from my ordinary IMAP sent box to my iCloud sent box, but sometimes I have to keep moving the message around for a while to make the "Remove attachments" option become selectable, between different IMAP boxes and local boxes. Sometimes it's enough to wait for a while without moving the message around. I can't really see the general rule here. Very strange. Apple, wake up.

Nov 11, 2013 5:44 PM in response to ajayakv

The upgrade was a mixed bag for me, as far as being able to remove attachments from "Sent" messages. I found that quite a few of my Sent messages with attachments suddenly showed up with the Paper Clip in the Attachment column, and those I could select and choose "Remove Attachments." But other Sent messages, especially older messages, even those with multiple attachments, did not display the Paper Clip and for those messages, the menu option "Remove Attachments" was greyed out and I could not remove those attachments. I don't know why some messages could be separated from their attachments and others have some sort of attachment disorder, but it seems like maybe from here on, the problem may be solved.

Apr 28, 2014 11:35 PM in response to Community User

I'm still experiencing the problem now and then. Today I discovered something interesting.


I have two messages lying around in my Sent box, since their attachments cannot be removed. I just got an answer to one of them, and suddenly I could remove the attachment from the original sent message. The other message, still unanswered, cannot be relieved from its attachment. There seems to be some connection here - or was it just coincidence?


I know this is a user forum, but if Apple means anything with their usability image, someone should monitor this conversation (and others) for input to problem solving and product enhancement. Hey, Apple?

Apr 28, 2014 11:55 PM in response to 750 H2C

And the same thing just happened with the other message. I got a reply to that, too. When I, in turn, had sent my reply (so that there were two messages in a thread in my Sent box), I was free to remove the attachment from the original message.


So, one way to be sure (?) would be to send BCC to yourself, and then reply to that incoming message. That would probably "unlock" the Remove Attachments command. I'll try that the next time and see what happens.

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Remove attachments in Mail

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