Lion and Keynote Problems

I live in iWorks and have a VERY large Keynote presentation with lots of movies (1.1Gb) that I work off of. It worked great in SL, but after upgrading to Lion, I continually get the rotating ball of death loading Keynote, random times working in Keynote, and saving the presentation. It will eventually, after minutes, clear the ball but this is ridiculous. Any ideas?

MacBook Pro, Mac OS X (10.7)

Posted on Jul 22, 2011 6:42 AM

Reply
398 replies

Oct 3, 2011 11:44 PM in response to MacEP

I have been having identical problems. I tried the fix by reverting to 5.05 but then Pages and Numbers crashed under Lion so not really a fix that helped but thanks to those who suggested - I'll try anything as using Kerynote is my lifeblood.


I am amazed that as a community we have known of this problem since July and Apple have done nothing to correct it in over 2.5 months.


Like others I have very large keynote files and as an ADE evangalise the use of Apple in Education. How can I do this if every edit of my slides is torture.


Surely just a fix to disable Autosave and Versions within system prefernces or the Application presenfences would do the trick, it can only be the setting and monitored of a prefernce file.

Oct 4, 2011 7:28 AM in response to Steve Molyneux

I agree that the Autosave and Versions features should be a switchable option. I've been working with iWork 9.1/OS 10.7 for a month now on the computer where I don't compose Keynote docs, and I find these features bothersome at times, especially when I'm interacting with a computer that is still running on OS 10.6. Given the problems with Keynote files, this seems to have been an "improvement" that is more of a bother than anything else.

Oct 4, 2011 8:17 AM in response to MacEP

Depend on Keynote for my work. So I am not amused with this:User uploaded file

Followed all possible suggestions, no success. Thought, well, let's go for the good old "verify your disk permissions" with Disk Utilities. Got some allocation errors, fixed them, and since then Keynote didn't crash..... for half an hour. Unfortunately, the problem came back after deleting some pictures in one slide..


Didn't downgrade to 5.05 yet.

Oct 4, 2011 9:17 AM in response to Voelspriet

Just do the downgrade as per the protocol above. It takes all of 20 minutes and will save you time and frustration. iWork 9.05 works beautifully on OS 10.7. I'm actually considering downgrading my work computer even though I don't do Keynote on that machine. There are many annoyances in the iWork suite on OS 10.7. Keynote is, in my experience, the worst of it.


Just downgrade and be happy again.

Oct 5, 2011 8:00 AM in response to MacEP

I have the beachball problem frequently while working with Keynote on Lion. It seems to be associated with making changes in the document and then switching to another app and then back. Seems like a versions issue. Anyway, when I turned of Sophos antivirus on-access scanning, the problem went away. Turn it back on, the problem returns.


I doubt this explains everyone's issues, but are others running Sophos on-access scanning?

Oct 6, 2011 9:00 AM in response to JStyres

According to a prerelease notice, there is a forthcoming OS 10.7 update currently in beta that addresses this problem specifically.


I know some of us who are justifiably frustrated with this problem (this is a piece of productivity software, after all!) might be a bit cynical regarding Apple's responsiveness or lack thereof. I suggest that people make ample use of Apple's feedback forms and leave detailed feedback regarding the performance of their products.


The one for Keynote is here: http://www.apple.com/feedback/keynote.html


My only gripe with Apple in this particular situation is that it didn't simply put out a tech sheet and a packaged temporary downgrade to iWork 9.0.5 for any user experiencing difficulties on OS 10.7. It's far better for users when a company acknowledges a problem and provides a solution, even temporary, rather than make it "go away" quietly with the next update. At the very least, this would acknowledge the inconvenience experienced by users who rely on this software for their work. Shareholders and investors might feel differently, unfortunately.

Oct 7, 2011 7:45 AM in response to William C.

Amen. Why not just tell us there was a screw-up and they are fixing it?


It definitely helps to get the file under 1 gig, but of course that's one of the reasons we switched to Keynote in the first place: Because it could handle giant film clips and multimedia files.


Oh, well. Will await the OS update. Thanks for letting us know that it's coming. I couldn't find information about that anywhere.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lion and Keynote Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.