RazorsEdge

Q: The document is on a volume that does not support permanent version storage.

"The document ___ is on a volume that does not support permanent version storage." It won't allow me to unlock an iWork Pages (v.4) doc. Help! I tried the manual (hovering over the title and clicking the triangle to change to unlock, but it won't do it).

Posted on Jul 22, 2011 12:32 PM

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Q: The document is on a volume that does not support permanent version storage.

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  • by igmackenzie,

    igmackenzie igmackenzie Jul 22, 2011 12:35 PM in response to RazorsEdge
    Level 4 (2,305 points)
    iTunes
    Jul 22, 2011 12:35 PM in response to RazorsEdge

    I presume you are trying to use Versions on a network drive or Cloud service like MobileMe or Dropbox.  Versions will not work over a network.

  • by RazorsEdge,

    RazorsEdge RazorsEdge Jul 22, 2011 12:36 PM in response to RazorsEdge
    Level 1 (0 points)
    Jul 22, 2011 12:36 PM in response to RazorsEdge

    no network or cloud- just my computer.

  • by igmackenzie,

    igmackenzie igmackenzie Jul 22, 2011 12:46 PM in response to RazorsEdge
    Level 4 (2,305 points)
    iTunes
    Jul 22, 2011 12:46 PM in response to RazorsEdge

    OK, I can't help then. Hopefully, someone else will chip in.

  • by Graham Perrin,

    Graham Perrin Graham Perrin Jul 25, 2011 12:55 PM in response to igmackenzie
    Level 2 (259 points)
    Mac OS X
    Jul 25, 2011 12:55 PM in response to igmackenzie

    Have you tested with AFP file service provided by Lion Server?

     

    Suggesting incompatibility with networked environments may be a little premature

  • by Graham Perrin,

    Graham Perrin Graham Perrin Jul 25, 2011 12:49 PM in response to RazorsEdge
    Level 2 (259 points)
    Mac OS X
    Jul 25, 2011 12:49 PM in response to RazorsEdge

    Were you working with files on a digital camera or USB flash drive?

     

    If so — and if the volume uses something like old MS-DOS — then the information presented by Lion is normal. 

     

    For additional information, please:

     

    • see my post and others in a recent topic, Where exactly are old versions of files stored on the harddisk?
    • expect Apple to publish relevant details, maybe aimed at developers, in due course.
  • by Mephist0,

    Mephist0 Mephist0 Aug 1, 2011 4:34 PM in response to RazorsEdge
    Level 1 (0 points)
    Aug 1, 2011 4:34 PM in response to RazorsEdge

    For what it's worth, it happened to me on a Numbers file that was open while I was converting from legacy FileVault to the new FileVault.  I suspect that the older versions of the document that were saved on the older encrypted volume don't jive with the new whole-disk FileVault encryption process. 

     

    Interestingly, it *did not* happen with two spreadsheets that were also open that I had originally created in Excel.  Wierd.

     

    I was not able to find a way to recover my earlier versions.

  • by jeffmitchell,

    jeffmitchell jeffmitchell Aug 3, 2011 6:28 PM in response to RazorsEdge
    Level 1 (0 points)
    Aug 3, 2011 6:28 PM in response to RazorsEdge

    I have found that with OS X Lion all of my network storage not a apple product is borken. Apparently they updated a version of netatalk with AFP protocol on the network and broke a large amount of NAS devices. Be aware of this if you upgrade to OS X Lion and you have Networked Attached Storage. I have a synology and a network path for my iTunes Library and Time machine backup, both were broken after updating to Lion. However synology released a DSM update (NAS software) to fix the issue. This does not however fix the versioning save in iWork when saving to a NAS.

  • by Scottish_Andy,

    Scottish_Andy Scottish_Andy Aug 25, 2011 5:43 AM in response to jeffmitchell
    Level 1 (0 points)
    Aug 25, 2011 5:43 AM in response to jeffmitchell

    Jeff,

     

    I can find lots of mention of Synology DS 3.2 'supporting Lion OS X'; but none of the specifics of Version storage working; I too would like to store versions on my DS.

     

    Worryingly it seems that the beta release is not being updated - still the same build available as when released - which historically looks like this build will be used as final release.

     

    I can't seem to get a reply or response on forums about the version storage issue working - everone is fixated on the TimeMachine issue which is assumed to be resolved.

     

    Have you seen anything from Synology around the version storage issue being resolved or at least acknowledged?

  • by Laura____,

    Laura____ Laura____ Sep 12, 2011 1:59 PM in response to igmackenzie
    Level 1 (0 points)
    Sep 12, 2011 1:59 PM in response to igmackenzie
    I presume you are trying to use Versions on a network drive or Cloud service like MobileMe or Dropbox.  Versions will not work over a network.

     

    How can I turn off Versions then? This is ridiculous! Apple is seriously working to actively fight people's use of Dropbox?

     

    I am unable to save most of my documents now to Dropbox because of this error. I don't understand, and OSX Help has no information. "Versions" yields zero entries.

     

    Anyone?

  • by Andrew Robulack,

    Andrew Robulack Andrew Robulack Sep 23, 2011 9:20 AM in response to Laura____
    Level 2 (266 points)
    iWork
    Sep 23, 2011 9:20 AM in response to Laura____

    Actually, Versions does work with Dropbox, but not with Lion Server share points.

  • by Troy Gourrier,

    Troy Gourrier Troy Gourrier Nov 27, 2011 7:59 PM in response to RazorsEdge
    Level 1 (0 points)
    Nov 27, 2011 7:59 PM in response to RazorsEdge

    I am having this error as well, except the destination is the hard drive of a different computer that is also running Lion. Any idea why I would get this error in this case?

  • by mulligans missus,

    mulligans missus mulligans missus Nov 27, 2011 8:32 PM in response to Troy Gourrier
    Level 2 (370 points)
    Nov 27, 2011 8:32 PM in response to Troy Gourrier

    Starting to confuse everyone with the Original Posters problem. Perhaps post your own topic before everone looses track what RazorsEdge has asked?

     

    Thanks

  • by Darren Hatch,

    Darren Hatch Darren Hatch Apr 5, 2012 2:01 PM in response to Troy Gourrier
    Level 1 (10 points)
    Apr 5, 2012 2:01 PM in response to Troy Gourrier

    My mini server is on 10.7.3 like my Pro. Yet the server (checked Make available for home directories over AFP) shared folder "...does not support permanent version storage." from Numbers. It does from TextEdit (Revert Document... works). So does our iDisk. So it seems more like a Numbers bug than an OS or network one.

     

    Also see first problem with saving edited files in Numbers at

    https://discussions.apple.com/message/18045234#18045234

     

     

     

     

    I am having this error as well, except the destination is the hard drive of a different computer that is also running Lion. Any idea why I would get this error in this case?

    iMac, Mac OS X (10.7)

     

     

    And yet

    http://support.apple.com/kb/TS4218

    Resolution

    The document versioning feature of Lion works with Mac OS Extended (HFS+) volumes that are directly connected.

    Network connections to volumes over AFP, SMB, or NFS do not preserve previous versions of a document.

    but TextEdit still does anyway.

     

    Message was edited by: Darren Hatch

  • by sf_damage,

    sf_damage sf_damage May 24, 2012 11:35 AM in response to Darren Hatch
    Level 1 (0 points)
    May 24, 2012 11:35 AM in response to Darren Hatch

    Is there a real solution to this though?

    I have a synology diskstation that I want to save pages documents too, I don't really care about versioning, can i disable it somehow so I can save to the NAS?

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