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Elmedia Player Crashes Lion

Elmedia Player crashes Lion even though the app is not open. When viewing video (in Chrome, Safari or Quicktime) an Elmedia Player process triggers a crash. If you've ever installed Elmedia Player then you need to remove it from your system in a few places in order to prevent system crashes on Mac OS 10.7. I originally thought this was a bug in Google Chrome because the crashes seemed to occur while using Chrome. Thanks to the crash logs (viewable in Console under /Library/Logs/DiagnosticReports) I was able to see a pattern of repeat offenders, primarily the following failure:


Kernel Extensions in backtrace:

com.eltima.ElmediaPlayer.kext

BSD process name corresponding to current thread: kernel_task



Steps to resolve:


1) Browse to your applications folder - Delete Elmedia Player

2) Browse to the following location and delete this file - System/Library/Extensions/ElmediaPlayer.kext

3) Browse to the following location and delete this file - username/Library/LaunchAgents/com.eltima.ElmediaPlayer.plist


Hope this helps someone else. Cheers!

MacBook Pro, Mac OS X (10.7)

Posted on Jul 22, 2011 6:15 PM

Reply
34 replies

Aug 31, 2011 5:34 AM in response to Raytonium

No version of Elmedia Player was ever installed on my Mac (by me, and I am the only user).


Obviously someone installed it. If you let other people have that kind of access to your Mac, you're going to have big problems, maybe even worse than having garbage software installed without your knowledge. Never allow anyone else to touch your Mac when it's logged into your account. Enable guest logins and Fast User Switching, and if anyone wants to use the machine, log in as Guest.


Mac OS X 10.6 Help: Creating a guest user account

Mac OS X 10.6 Help: Quickly switching between accounts

Sep 2, 2011 8:45 AM in response to Eltima Software team

If your point is that "Elmedia" is not the only possible cause of kernel panics, then you're right: it isn't. But it is a cause of kernel panics; it caused the panic under discussion this topic; and it's caused many others in other topics on this site. It's also a rootkit whose purpose is completely unknown, from a source that I consider completely untrustworthy.

Oct 1, 2011 10:37 AM in response to maysundays

I'm having the same kernal panic problem, see here:


https://discussions.apple.com/thread/3356528


Thanks to this thread, I checked and noticed that elmedia is a common element in all my kernel panic logs:


grep ElmediaPlayer /Library/Logs/DiagnosticReports/*


I used the Elmedia uninstaller (they don't make it easy, you have to download their product again, open the image, click on an HTML file, then click on the uninstaller link JUST to download the uninstaller app!) and then afterword ran:


sudo find / | grep -i elmedia


...and it found all sorts of junk that was not removed by elmedia, including the .kext file, its cache, preferences, etc. So I manually removed them via the console and rebooted. If this fixes the kernel panic problem then I'll post here after a few days of smooth sailing (I hope).

Jan 14, 2012 10:12 AM in response to maysundays

I have an older MacBook Pro (2008). I just installed Snow Leopard and then Lion so that I can take advantage of things like iCloud. Immediately after installing Lion, my system started to crash. Kernel panics galore. After a visit to the Genius bar -- my Genius didn't have any suggestions. He ran a diagnostic and found nothing wrong. But he DID mention the elmedia player showing up in my panic reports. Upon returning home, I experienced MORE crashes and was seriously about to purchase a new laptop... on a lark I looked up elmedia and crashes and found this thread. I followed aarnop808's instructions - running the sudo query from my console and got rid of all traces of elmedia.


Problem solved. Not one crash since.


I know - long story for no real reason other than to report another occurance of elmedia being the sole cause of kernel crashes with Lion.


And, no, I have no recollection of installing elmedia. Very odd.

Elmedia Player Crashes Lion

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