You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The server encountered an error processing registration. Please try again later

Issue on both MacBook Pro & Black MacBook after upgrade from 10.6.8

Facetime 1.0.2 was installed on both already, but now after upgrade Facetime 1.1 will not connect :


"The server encountered an error processing registration. Please try again later."


Have tried with 2 different Apple IDs.


Even trying to create a new user account does not work, and generates the same error.


Have posted already in Lion OS X 10.7 discussion boards.


Deleted Facetime 1.1 with Terminal and all relevant preference files, and reinstalled Lion but it has made no difference.

Still getting same error message.

MacBook Pro, Mac OS X (10.7), 4GB Ram - 500GB WD Scorpio Blue

Posted on Jul 23, 2011 2:17 AM

Reply
72 replies

Aug 3, 2011 10:57 AM in response to gaialive

I update to Lion yesterday and couldnt get my facetime to work. I tried editing my hosts file - there was nothing wrong with it. I also read that you can delete the com.apple.facetime.plist files (4 of them) in your library and that also didnt work...but I did find the solution.


Delete the Apple .Mac Certificate Authority .cer from your keychain. Spotlight>keychain access>login>certificates>copy the file to your desktop (just in case) and then delete it. Perform a reboot and presto.


The certicate I had was from 2009, which i suspect is the problem. I'm running an 24 inch iMac from 2007.


I hope this helps someone.

Aug 10, 2011 11:19 AM in response to gaialive

Hello Guys,


Well, I tried every single solution on this forum (and a few more too), but couldn't get Face Time to work.

So I scheduled an appointment to a Genius Bar and after all kinds of diagnosctics and fixes the Genius performed, we couldn't get it to work either.

One last thing he did was starting the Mac from an external drive, and all worked fine.

So we arrived to the conclusion that there had to be a software corruption problem and he recomended a full clean install of Lion.

Besides de headache it means to migrating all your stuff back again to the Mac, a full clean install corrected the problem (and a couple more too).


So, lucky you who could get Face Time to work without a clean install, but for those who couldn't, this seems to be the solution.


There are a bunch of posts regarding a clean install of Lion, how to download the install app again and burn a bootable installation disk.


Good Luck !

The server encountered an error processing registration. Please try again later

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.