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Issue on both MacBook Pro & Black MacBook after upgrade from 10.6.8

Facetime 1.0.2 was installed on both already, but now after upgrade Facetime 1.1 will not connect :


"The server encountered an error processing registration. Please try again later."


Have tried with 2 different Apple IDs.


Even trying to create a new user account does not work, and generates the same error.


Have posted already in Lion OS X 10.7 discussion boards.


Deleted Facetime 1.1 with Terminal and all relevant preference files, and reinstalled Lion but it has made no difference.

Still getting same error message.

MacBook Pro, Mac OS X (10.7), 4GB Ram - 500GB WD Scorpio Blue

Posted on Jul 23, 2011 2:17 AM

Reply
72 replies

Jul 28, 2011 1:44 PM in response to gaialive

Editing hosts file revealed all the adobe stuff seen in some others hosts file. Removed all that and flushed cache as described, rebooted and PRESTO! Problem soved.

Replaced the entire hosts file with previous entries, rebooted again and everything works.

Additionally, this had the added benefit of giving me a startup chime on reboot, something I haven't heard in quite a long while and was never able to figure out.

Sweet! Thanks to everybody who worked on this.

Jul 30, 2011 4:25 AM in response to gaialive

If you understand unix you know that the /etc/hosts file has a purpose. Just deleting everything is NOT the solution.


What worked for me was just vi the /etc/hosts file and close it with a :wq! that's it.


For those who don't know what to do:


Open terminal app.

type:

sudo vi /etc/hosts

Then hit the esc key and type:

:wq!

And hit enter.

That's it.

Jul 30, 2011 5:45 AM in response to arthurfrombrisbane

I hope there not silly enough to think the file doesn't have a purpose but I'm afraid some are...😉


Just to make it clear the /etc/hosts is file is there to assist in network node addresses (connecting ip address to human friendly names). For example 127.0.0.1 localhost makes it possible to use the name localhost which then points to the ip address 127.0.0.1.


People sometimes use it to "fool the system" by adding lines like 127.0.0.1 activate.adobe.com. So when an application tries to connect to activate.adobe.com ends up on the local system where no one answers...skipping the activation.


In the above thread it is always possible that by coincidence someone added a line containing the url that facetime tries to connect to, thus ending up on there local system. Removing it would certainly help.


Mine did not contain any stuff related to facetime. It is full of lines like 192.168.0.100 macmini and 192.168.0.101 qnap. Making my life easier when I want to connect via ssh to the MacMini or my Qnap fileserver. That's why I stated that "just deleting everything" is not the answer.


What did help was a "reload" of the file by editing it (not changing anything) and saving the file.

I used "vi" to edit the file via the commandline. (http://en.wikipedia.org/wiki/Vi)

The :wq! is to Write (save) and Quit (leave the file). The ! is to force the action (all is explained on the wiki page).


I think in your case you "deleted everything" (except the localhost stuff) and saved the file reloading it in the proces.


Hopefully this makes my post clear...

Jul 30, 2011 5:02 PM in response to gaialive

Thank you BoinEU, that is very interesting! Your description of the /etc/ hosts file's purpose is really helpful, and it's very clear to me how it can be used to sidestep software activation. I now understand exactly what happened and why (more or less!). You are absolutely right that I deleted everything other then the localhost lines, then rebooted ('reloading' the file in the process). Once I had done that, I could reinsert the other dodgier lines (nuff said!) and all is roses. Awesome, thank you for the explanation - I feel just a little bit geekier, but a whole lot wiser! 😉 Now I just need to work out how to get my network HP printer to work again!

Jul 31, 2011 3:43 AM in response to MusicShine

That's correct MusicShine.

Quote from the wiki page:

"vi is a modal editor: it operates in either insert mode (where typed text becomes part of the document) or normal mode (where keystrokes are interpreted as commands that control the edit session). For example, typing i while in normal mode switches the editor to insert mode, but typing i again at this point places an "i" character in the document. From insert mode, pressing the escape key switches the editor back to normal mode."


So when you hit the esc key and after that type a : you will notice the cursor goes to the bottom of the screen. At that moment you can type wq! to save the file.


@arthurfrombrisbane, glad to be of asistance and good luck with the printer...

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