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Memory Slot Utility Dialog On Every Boot?

Hi all,


So yesterday i upgraded my 2009 Mac Pro from 3GB of RAM (3x 1GB DIMMs) to 12GB (3x 4GB DIMMs), and everytime the computer boots I get a dialog from Memory Slot Utility saying "the memory modules are installed in the recommended slots".


Thus far i've tried:


* Resetting PRAM and NVRAM

* Shifting the DIMMs around in different slots to see if any were faulty but all appears well.

* Checking launchd and friends to ensure there are no wacky launch or login items

* Trawling the console for boot errors or messages; seems to be nothing that stands out.


I'm running as the administrator and the only user on this machine.


This is really bugging me and there appear to be no threads online that really say what the cause of this is. Any help greatly recived.


Cheers, Tim

Mac Pro 2009, 2.8 Quad, 12GB RAM-OTHER, Mac OS X (10.7)

Posted on Jul 23, 2011 3:53 AM

Reply
32 replies

Aug 9, 2011 1:56 AM in response to timperrett

I replaced two 2GB RAM modules with two 4GB modules.


After that I had the same problem: I kept getting a notification from Memory Slot Utility saying "the memory modules are installed in the recommended slots".


I can confirm that logging in as root user and clicking OK on the notification window the notification now has dissapeared.


Strange thing is that I didn't get this notification when I booted from my SSD or other Lion partition (for safety reasons I have a clean system on a partition on a different HD than the one I use for my work).

Oct 19, 2011 5:56 PM in response to X423424X

No, understood, I can see where people could confuse the two. I read through the thread and saw that you needed to log in as admin and enable root user so I followed the step by step instructions for loging in as admin and then inabling root user. I did this when I first booted up and the dialog box was up. Went through the steps to enable root user from the edit menu, clicked "ok" on the box to dismiss it and then disabled root user and restarted. When I did, it came back up again. So I did it again, but this time left root enabled, restarted and it still came back up.

Oct 19, 2011 6:23 PM in response to Matthew Shubert

So I did it again, but this time left root enabled, restarted and it still came back up.

And what about the reboot after that?


If you are still getting it then I don't know. If you do a google search for this (not just limited to discussions.apple.com) as GBA said earlier, your case is, I believe, unique.


Maybe there's something unique about that ram you bought. What brand and where did you get it. If you got it from OWC perhaps they could assist you.

Oct 20, 2011 7:22 AM in response to Matthew Shubert

Once you enable root, then log in as root, dismiss the message, and then whatever place that holds that information can be updated (it seems that only the root user can access it now).


Once you have dismissed the message while logged in as root, it should stop. When you know it has stopped, feel free to disable root user again.

Nov 6, 2011 7:02 PM in response to Nankhyokuguma

Yes, explictly executing Directory Utility without going through all the indirection is indeed much simpler.


This is not something one thinks about optimizing when posting a "fix" considering how often one adds memory to their machine.😉


By the way, the title to that article is a little misleading since it is equally valid for, say Snow Leopard, as well.

Nov 16, 2011 12:26 AM in response to timperrett

I had the same problem. Someone's reply was to log in as an Administrator and once the utility had shown it's message to the Administrator it would finally be haapy and go away. At first I though "but I am the Administrator". What you need to do is enable the "root" account. Log in once (after booting) as root. click OK on the memory utility message and log out. Log back in as yourself and "hey presto" no more annoying memory slot utility messages.

Do a search on how to enable the root account. It's a bit of a faf but worth it.

Feb 12, 2013 7:23 AM in response to timperrett

I just went through the same problem folks are describing - properly-installed 4GB memory modules, and a "Memory installed in recommended slots" warning at every log-in. I finally came across the process of logging in as "root." But, never having done it, I made the same mistakes a few others did here.


First, I am using Mountain Lion, OS 10.8.2. Setting up a root user is identical in 10.8 as it was in Lion as described at http://support.apple.com/kb/HT1528


I am the only user of my Mac, and am set up as an Administrator. But once I had enabled a "root" user and restarted, the log-in screen showed two users - one, my regular account; the other one was literally named "Other," with a generic "Users" icon (and when I checked after completing a log-in, it did not appear in the normal User Accounts listing in System Preferencees).


Using the "Other" user log-in screen, I was able to log in using my name and the password I had set up for the root user - but I was not able to make the Memory Slot Utility window go away after restart. As others have pointed out above, it was not until I logged in with the user name "root" and the root password I had set up, that I was able to dismiss the Memory Slot Utility dialog box for good. Logging back in as myself, it was gone, and has remained gone.

Then, because I obviously do not know enough about UNIX to be anything but dangerous with root privileges, I logged back in with my own Admin account and disabled the root user, following the instructions in the link.

Memory Slot Utility Dialog On Every Boot?

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