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Vacation Autoresponders in Lion Server

Hi everyone.


Has anyone else had any luck setting up autoresponders in 10.7 Lion?

It was advertised as one of the 'new' features, but I dont see it anywhere.


In SL, it was located on the user's wiki pages.


I have server side rules enabled in Server Admin 10.7


Cheers!

Alan.

Mac OS X (10.7), 10.7 Server

Posted on Jul 24, 2011 12:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2011 1:54 AM

1. "Enable Webmail" in the Server application under the Mail service and make sure Mail Server is on.


2. Goto http://localhost/webmail in your browser and log in


3. In the top right hand corner, click on Settings


4. Select the Filters tab


5. Add a new filter to match All incoming messages and select "Reply with message".



I have not played with this a lot yet, however, it looks like you can create groups of filters and can be enabled and disabled.


Simon.

35 replies

Nov 23, 2011 6:52 AM in response to JeroenPotters(Macpot.nl)

Hi Jeroen,


Thank you for offering to help, it will be great if i can get it up before the holiday season !!

I checked my main.cnf file and the greylist is turned off. I created a new filter set set to "reply to all messages"

and then activated the filter set. I don't see any auto-reply though.

Please let me know if I am missing something.


Thanks again!!

Dec 28, 2011 3:53 PM in response to pilbaraecho

I got mine to work, just by adding the filter, but it only seems to respond once to each email address that it receives emails from. let's say I send three emails from the same address throughout the day. The autoresponse is only sent for the first email and not the other two. I can send an email from a different email account and I get an autoresponse, but I send another from that same account and there is no response.


I guess this is fine, but I would like to have the option.


My question is how can I get an autoresponse to every incoming email, even if the emails are from the same account?


My filter:


All Messages

Reply With Message

Mar 7, 2012 5:08 AM in response to pilbaraecho

I have noticed in mailaccess.log when a mail arrives to a user with an autoanswer filter active and configured, the part of the system that is responsible for delivering to the user's mailbox folder, which i think is called DOVECOT, puts a log saying


"discarding vacation response for implicitly delivered message; no known (envelope) recipient address found in message headers (recipient=<user@hostname>, and additional `:addresses' are specified)"


and that gave me a hint.


The problem is that DOVECOT does not uses the user's mail address.


After looking a way to correct this I found a line in master.cf, wich is located in /etc/postfix, that says


dovecot unix - n n - 25 pipe

flags=DRhu user=_dovecot:mail argv=/usr/libexec/dovecot/dovecot-lda -d ${user}

# Use these settings to enable +addressing (user+mailbox@example.com)

# flags=DRhu user=_dovecot:mail argv=/usr/libexec/dovecot/dovecot-lda -d ${user} -a ${recipient} -m ${extension}


I've added at the end of the flags line what is suggested


-a ${recipient} -m ${extension}


and reloaded postfix master.cf


After that, vacation messages started to be sent.


Hope this helps.

Apr 3, 2012 1:35 AM in response to pilbaraecho

I found another approach to set up autoresponder that requires less technical expertise:


- Log on to Lion Server with the account you want to set up an autoreponder for

- Setup Mail using 'localhost' for IMAP and SMTP servers

- Setup a rule in Mail to reply to all incoming messages of type "email"


Please be aware that Mail needs to run for this to work. Please also be aware that this is not the way to do - it should be done server-side as previously described, not "client-side on the server". I also wouldn't go this way if you're using POP instead of IMAP.

Apr 6, 2012 5:45 AM in response to pilbaraecho

Wow! That's the least intuitive thing I've seen Apple do in years.


Yes, apparently to get Roundcube's "Reply with Message" filter to work you must enter the email address of the user who is trying to run the filter (i.e. the person on vacation) into the "Additional list of recipient e-mails (comma separated):" field. Once I did this the auto-reply started working. Go figure.

Vacation Autoresponders in Lion Server

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