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Level 9

78,103 points

Kernel panics on Macbook

Twice in two days - running AHT right now; but in the meantime, copying the last panic report in case someone has a clue:

Interval Since Last Panic Report: 15860 sec

Panics Since Last Report: 1

Anonymous UUID: B5EC379A-F445-40A6-86B9-0F81E25D3F68

Sat Jul 23 21:07:01 2011

panic(cpu 1 caller 0xffffff80002c268d): Kernel trap at 0xffffff7f814d392d, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x000000002eeb0676, CR3: 0x0000000000100000, CR4: 0x0000000000000660

RAX: 0x0000000000000001, RBX: 0xffffff800ce7e6c8, RCX: 0x000000000000000a, RDX: 0x0000000000000002

RSP: 0xffffff808e0e3c80, RBP: 0xffffff808e0e3cc0, RSI: 0x0000000000000a62, RDI: 0x0000000000000375

R8: 0x000000000000000d, R9: 0x0000000000000000, R10: 0x000000007e01d034, R11: 0x0000000000000064

R12: 0x0000000000000001, R13: 0x0000000000000001, R14: 0xffffff800ce7e6ec, R15: 0xffffff800ce7e600

RFL: 0x0000000000010206, RIP: 0xffffff7f814d392d, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x000000002eeb0676, Error code: 0x0000000000000002, Faulting CPU: 0x1

Backtrace (CPU 1), Frame : Return Address

0xffffff808e0e3940 : 0xffffff8000220702

0xffffff808e0e39c0 : 0xffffff80002c268d

0xffffff808e0e3b60 : 0xffffff80002d7a3d

0xffffff808e0e3b80 : 0xffffff7f814d392d

0xffffff808e0e3cc0 : 0xffffff7f814d55e0

0xffffff808e0e3d10 : 0xffffff7f814a9704

0xffffff808e0e3de0 : 0xffffff7f814fb9bf

0xffffff808e0e3e40 : 0xffffff7f814fff5f

0xffffff808e0e3ec0 : 0xffffff7f814784d8

0xffffff808e0e3ef0 : 0xffffff8000639536

0xffffff808e0e3f30 : 0xffffff80006382b0

0xffffff808e0e3f70 : 0xffffff8000638154

0xffffff808e0e3fb0 : 0xffffff8000820057

Kernel Extensions in backtrace:

com.apple.driver.AirPort.Brcm4331(500.20.6)[E735671D-DA91-3B74-92D1-339766E0D0C D]@0xffffff7f81468000->0xffffff7f81647fff

dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f8083e000

dependency: com.apple.iokit.IO80211Family(400.40)[78A58272-2170-3068-9C63-88301C99C406]@0xf fffff7f81430000

dependency: com.apple.iokit.IONetworkingFamily(2.0)[59A00F6B-3710-3E07-9921-70C45782FF8C]@0 xffffff7f80f8b000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

11A511

Kernel version:

Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64

Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78

System model name: MacBook5,2 (Mac-F22788AA)

System uptime in nanoseconds: 77749685704

last loaded kext at 13682925243: com.apple.driver.AppleHWSensor 1.9.4d0 (addr 0xffffff7f81d10000, size 28672)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.4d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMCCSControl 1.0.24

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.GeForce 7.0.2

com.apple.driver.AppleHDA 2.1.1f11

com.apple.driver.AGPM 100.12.40

com.apple.driver.AudioAUUC 1.59

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.0

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2

com.apple.driver.AppleLPC 1.5.1

com.apple.driver.AppleMuxControl 3.0.8

com.apple.driver.AppleBacklight 170.1.9

com.apple.driver.AppleUSBTrackpad 220.8

com.apple.driver.AppleUSBTCKeyEventDriver 220.8

com.apple.driver.AppleUSBTCKeyboard 220.8

com.apple.driver.AppleIRController 309

com.apple.driver.USBCameraFirmwareLoader 1.1.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 32

com.apple.iokit.SCSITaskUserClient 3.0.0

com.apple.iokit.IOAHCIBlockStorage 2.0.0

com.apple.driver.AirPort.Brcm4331 500.20.6

com.apple.driver.AppleFWOHCI 4.8.6

com.apple.driver.AppleAHCIPort 2.1.8

com.apple.driver.AppleUSBHub 4.4.0

com.apple.nvenet 2.0.17

com.apple.driver.AppleUSBEHCI 4.4.0

com.apple.driver.AppleUSBOHCI 4.4.0

com.apple.driver.AppleEFINVRAM 1.5.0

com.apple.driver.AppleRTC 1.4

com.apple.driver.AppleHPET 1.6

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.4

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.4

com.apple.driver.AppleAPIC 1.5

com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0

com.apple.nke.applicationfirewall 3.0.30

com.apple.security.quarantine 1

com.apple.driver.AppleIntelCPUPowerManagement 166.0.0

com.apple.kext.triggers 1.0

com.apple.driver.AppleHDAHardwareConfigDriver 2.1.1f11

com.apple.driver.DspFuncLib 2.1.1f11

com.apple.nvidia.nv50hal 7.0.2

com.apple.NVDAResman 7.0.2

com.apple.iokit.IOFireWireIP 2.2.3

com.apple.iokit.IOSurface 80.0

com.apple.iokit.IOBluetoothSerialManager 2.5f17

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOAVBFamily 1.0.0d22

com.apple.iokit.IOEthernetAVBController 1.0.0d5

com.apple.iokit.IOAudioFamily 1.8.3fc11

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.1.1f11

com.apple.iokit.IOHDAFamily 2.1.1f11

com.apple.driver.AppleSMC 3.1.1d2

com.apple.driver.IOPlatformPluginFamily 4.7.0b2

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.0.8

com.apple.driver.AppleBacklightExpert 1.0.3

com.apple.iokit.IONDRVSupport 2.3

com.apple.iokit.IOGraphicsFamily 2.3

com.apple.driver.AppleUSBMergeNub 4.4.0

com.apple.driver.AppleFileSystemDriver 13

com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17

com.apple.driver.AppleUSBBluetoothHCIController 2.5f17

com.apple.iokit.IOBluetoothFamily 2.5f17

com.apple.iokit.IOUSBHIDDriver 4.4.0

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.7

com.apple.driver.XsanFilter 403

com.apple.iokit.IOAHCISerialATAPI 2.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0

com.apple.iokit.IO80211Family 400.40

com.apple.iokit.IOFireWireFamily 4.4.3

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOUSBUserClient 4.4.0

com.apple.iokit.IONetworkingFamily 2.0

com.apple.iokit.IOUSBFamily 4.4.0

com.apple.driver.NVSMU 2.2.9

com.apple.driver.AppleEFIRuntime 1.5.0

com.apple.iokit.IOHIDFamily 1.7.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 165

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 326

com.apple.iokit.IOStorageFamily 1.7

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.4

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.4

System Profile:

Model: MacBook5,2, BootROM MB52.0088.B05, 2 processors, Intel Core 2 Duo, 2 GHz, 4 GB, SMC 1.38f5

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F1600000000, 0x4E4C38323536343231323037462D4435334D

Memory Module: BANK 1/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F1600000000, 0x4E4C38323536343231323037462D4435334D

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.100.98.75.6)

Bluetooth: Version 2.5.0f17, 2 service, 12 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST95005620AS, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW GS22N

USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0x24400000 / 2

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0229, 0x04600000 / 3

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5

-------------------------------------

As requested: 10223/84299

MacBook, Mac OS X (10.6.7), early 2009 4 GB RAM

Posted on Jul 24, 2011 8:40 AM

18 replies

Jul 26, 2011 6:10 AM in response to babowa

Your responses to the three beeps are ideal. I too had badly seated memory in one of my laptops, can't recall whether it was this MacBookPro5,2 or an earlier (first generation) 17" MacBook Pro.

Also I have attended to at least one machine where reordering the modules (without straying from spec) did inexpclicably seem to work around the issue. Maybe the reordering simply coincided with best possible seating for imperfect hardware.

I'm not familiar with AppleCare in recent years, completely unfamiliar with procedures for reburbished units, but it's certainly possible that — with or without refurbishment — there's a hardware issue.

Good luck!

babowa Author

Level 9

78,103 points

Jul 26, 2011 9:04 AM in response to Graham Perrin

I've had several refurbs from Apple - they are actually sometimes better/more reliable machines because there was something wrong with them initially and they got diagnosed/worked on/repaired/replaced in CA and are then sold in the refurb section of the online Apple Store (the only place where you can buy them) at a substantial savings. And Applecare is your original hardware warranty extended to a full 3 years of telephone and hardware/software support/repair/repacement, including in-home service for desktop units if you live within 50 mi of an AASP. My previous 24" iMac needed a logic board (or rather a new USB port but since they're integrated, I got a new logic board) - replacement done in my home compliments of Applecare (approx cost a minimum of $800).

When I have time, I will a) call Applecare and see what that results in; if they want me to take it in, I will put the Apple RAM back in plus the original hard drive.

babowa Author

Level 9

78,103 points

Jul 26, 2011 5:55 PM in response to Graham Perrin

I made a decision today to call OWC and we decided that it was best that a) they replace the RAM, and b) because of the problem reports re. Seagate hybrid drives, I should return that as well. So, I've reinstalled the Apple RAM and OEM hard drive and will monitor the Macbook's behavior. When the replacement RAM arrive, I'll install them and keep monitoring. I thought this approach was the best idea for the moment - waiting to call Apple if the KP's or whatever other problems persist.

Thanks for the help - much appreciated!

Kernel panics on Macbook