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There was a problem installing Mac OS X

Hi there,


I have a problem with my macbook pro (2011 series).

I wanted to make a clean install of Lion so I burned the internal DMG of Lion (InstallESD.dmg) to a DVD (and to a pendrive, and to a partition).

Also, I check that the md5 sum of the file is correct (comparing with a friend)


Then I deleted all the partitions and I tried to install Lion, but didn't work.

There is an error in the instalation, before starting. "There was a problem installing Mac OS X. Try reinstalling".


In the install log there are two errors, but I think they are normal, because the instalation process want to find a partition with MacOS Server. The errors are:


Failed to locate volume with UUID AA438896-3641-B662-C0760B37587D

Couldn't find Mac OS X (Server) install data.


The HDD it's in good state (I passed the tests of the Disk Utility).


Now I have a very expensive stone :) without an OS, and I can't install anything on it, because the Lion Instalation DVD doesn't want to work and my DVD of Snow Leopard is 600 kilometers far away (not my lucky day ;) )


Any ideas?


Thank you!!

MacBook Pro, Mac OS X (10.7)

Posted on Jul 24, 2011 12:43 PM

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Posted on Jul 24, 2011 6:13 PM

Here's the crucial bit. I got myself into this boat. After wiping my entire drive, I wondered "HOW can it possibly be finding any remnants of Lion?" The answer is PRAM. You need to reset your PRAM.


Follow this article:


http://support.apple.com/kb/ht1379


After doing this, and restarting, I got a different error and a window displaying a log containing details of the failed installation. It doesn't matter. Just select a new startup disk, or do the "hold the Option key during boot" trick to select your USB install image, and when you restart, you'll get the normal "clean installer" options.


Brett

72 replies
Question marked as Best reply

Jul 24, 2011 6:13 PM in response to igalarzab

Here's the crucial bit. I got myself into this boat. After wiping my entire drive, I wondered "HOW can it possibly be finding any remnants of Lion?" The answer is PRAM. You need to reset your PRAM.


Follow this article:


http://support.apple.com/kb/ht1379


After doing this, and restarting, I got a different error and a window displaying a log containing details of the failed installation. It doesn't matter. Just select a new startup disk, or do the "hold the Option key during boot" trick to select your USB install image, and when you restart, you'll get the normal "clean installer" options.


Brett

Jul 24, 2011 6:22 PM in response to Csound1

I think you miss the point. Firstly, within a very short time, users will no longer be able to buy Snow Leopard. And buyers of new Macs don't have SL. Without this PRAM trick, there is no way to recover from a truly messed up Lion install.


EVEN re-installing SL WILL NOT fix it (I know, I did it). Because the Lion installer keeps information in PRAM. After you've installed Snow Leopard (which will work fine), when you run the Lion installer, and the Lion installer restarts the system, it will find the bad PRAM state and will not continue.

Jul 24, 2011 6:23 PM in response to austingaijin

austingaijin wrote:


I think you miss the point. Firstly, within a very short time, users will no longer be able to buy Snow Leopard. And buyers of new Macs don't have SL. Without this PRAM trick, there is no way to recover from a truly messed up Lion install.


EVEN re-installing SL WILL NOT fix it (I know, I did it). Because the Lion installer keeps information in PRAM. After you've installed Snow Leopard (which will work fine), when you run the Lion installer, and the Lion installer restarts the system, it will find the bad PRAM state and will not continue.

Reset Pram, Reinstall SL

Jul 26, 2011 10:33 AM in response to austingaijin

austingaijin wrote:


Clearly he was trying to upgrade to Lion, because he wants to use Lion. Just because you don't like Lion, doesn't mean others don't. Or are you saying there is some technical reason to install SL before Lion?


If you are not running 10.6.7 or 10.6.8 you can't connect to the App Store so you can't download 10.7 (Lion), or did you miss that part?

Jul 26, 2011 7:26 PM in response to Csound1

Csound1, you really just like to argue don't you? That is actually not true. I have two computers, on the first one I installed Lion via the App Store, then I burned a Lion DVD following Apple's instructions, then I performed a clean install of Lion on the second computer. It was the second computer that had this same problem. You can encounter this issue whether you are upgrading OR performing a clean install using Lion on a DVD or USB memory stick.


Regardless, it seems my advise has helped several people, and for that I am glad.

Jul 29, 2011 10:18 PM in response to austingaijin

I have the same problem, as I downloaded MAC OS X Lion from MAC APPSTORE, having 10 gigabyte freespace on my Macintosh HD, during installation the system halts and cannot go further after hours and when restarted cannot go for MAC and goes for my Bootcamp partition OS.

When I press OPTION, I could select from 3 partitions, MAC OS, MAC OS Recovery and Bootcamp.

The first one shows a not responding revolving icon.

In MAC OS Recovery the below error is shown and system restarts:


There was a problem installing "Mac OS X" Try reinstalling


BUT THE DIFFERENCE IS: I did it to Upgrade my Snow Leopard, not a clean install, and I don't want to all my data get wiped out, please help if this solution works for me.


Please Help

There was a problem installing Mac OS X

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