You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problems with SMB and file sharing in Lion

I have an HP OfficeJet 8500 Premier that is only 2 years old. One of the things I loved about it was the ability to scan documents to a folder on my Mac. Unfortunately, the only filesharing HP supports is SMB. In SnowLeopard, SMB worked great (as long as SMB was set up in "Sharing").


Now, however, I cannot connect my HP printer/scanner to my Mac via SMB. I have rebooted my Mac, rebooted my printer, turned on then off the SMB sharing, tried to re-setup the scan-to folder on my printer...all to no avail.


One other oddity--when I try to turn off my SMB account (my login account) in sharing, it won't let me. It asks for a password then unchecks the account briefly, then re-checks the account (leaving it on). I have the opposite problem on my MBP--when I try to turn on SMB sharing and select the account, it asks for a password and briefly checks the account box, then un-checks it.


Anyone have any solutions for getting an HP printer/scanner to Scan-to a Mac running 10.7?


Thanks,

T.

iMac, Mac OS X (10.7)

Posted on Jul 24, 2011 4:26 PM

Reply
124 replies

Jul 25, 2011 9:23 AM in response to Essayons

Just found out that SMB file sharing has been REMOVED in Mac OS 10.7 (Lion) - so your scanning will NOT work under Lion. Unless Apple decides to add back the SMB into their OS, your scanning will not be able to work like it did under Snow Leopard...


Same thing happened to me with my Multi function printer/scanner

Jul 25, 2011 3:53 PM in response to Chih

Dear Chih,


SMB file sharing has NOT been removed in 10.7. It has been implemented using a "hoome grown" Apple technology, rather than the open source "Samba" suite of tools.


There may be a few bugs in v1 of the new Apple tools, but the overall benefit is that Apple is significantly improving the file sharing compatibility with the latest versions of Windows (i.e Windows 2008 Server and Windows 7). I expect that - by 10.7.3 - Apple will have these problems completely licked.


Cheers,


Rodney

Jul 25, 2011 4:28 PM in response to Chih

SMB file sharing is available now (in 10.7.0), and it works reasonably well with Windows 7 and Windows 2008 Server.


BUT, there are issues with some clients (Samba based printers and servers especially), that cannot connect to the OS X file sharing.


I don't know the schedule of releases, but I am certain that Apple will fix bugs as they come to light, and will release fixes fairly quickly. This has been the pattern of OS X for more than 10 years.

Jul 25, 2011 4:43 PM in response to RodneyW

Ok, I see. Thanks.


I'm actually using a Xerox Multi-Function printer. I'm attaching the specification of the model below:


http://www.office.xerox.com/multifunction-printer/color-multifunction/phaser-618 0mfp/spec-enus.html

Could you please tell me if the printer will have trouble using wireless scanning under OS 10.7 - I actually had no problem with scanning while I was at OS 10.6.8, but after I upgraded to 10.7, the scan simply stop working.


I called Xerox Technical Support and the guy told me they had a few Mac users who called earlier reporting the same problem after upgrading to 10.7


Thanks again.

Aug 11, 2011 4:14 AM in response to Essayons

Hello guys,


we have a brand new Canon Advance iR C2380i that used to send scans via SMB to all of our posts. One of the new posts is running in Lion and, besides plenty of bugs and the need to get rid of Cs2 and some other apps, the SMB scan function is not working at all.


I activaded the file sharing and the SMB feature, we're all able to read and write on that folder and I actually can see the folders on the net, the scanner doesn´t though.


The paths are correct, the user left read and write open for all users but anyway we can't make it work.

Aug 17, 2011 11:48 PM in response to Chih

Chih,


I also have a Xerox 6180 MFP that stopped connecting to a Lion Server machine via SMB, but I was able to come up with a workaround using FTP:


Although Lion Server's GUI doesn't have a service switch for FTP, it still exists and can be turned on via command line.


This is the workflow: Everyone at my office shares the Xerox 6180 scanner, so I created individual scan bins in the Xerox Directory for every user. A user would select their scan bin on the Xerox 6180 (Scan > Server > Scan to... Richard's Scan Bin) and make their scan. The Xerox 6180 FTPs the file to a Mac Mini running Lion Server. The user goes back to their workstation, logs into the server via AFP, and grabs the file out of their private scan bin.


My workaround on OSX Lion Server:


1.) I already had a "xerox" user in a group called "scangroup" via the Server.app. This user is for the Xerox 6180.


2.) In Terminal.app, I created an ftp access group called "com.apple.access_ftp":

sudo dseditgroup -o create com.apple.access_ftp


3.) Then I added my "scangroup" group to "com.apple.access_ftp":

sudo dseditgroup -o edit -a scangroup -t group com.apple.access_ftp


4.) Next, I turned on FTP:

sudo launchctl load -w /System/Library/LaunchDaemons/ftp.plist


5.) In the "xerox" user's home folder, I created a directory called "Scans" and sharepoint subdirectories in it for each Shared User account (e.g. ~/Scans/Richard's Scan Bin)


6.) In Server.app, I gave each Shared User read/write permission to only their subdirectory (i.e. The shared user "Richard" has read/write permission for "Richard's Scan Bin" folder)


7.) In the Xerox Server Address Book Directory, I created entries for each user. i.e.:

Name: Richard's Scans

Server Type: FTP

Server Address: [Your server's address]

Port Number: 21

Login Name: xerox

Login PW: [your password]

Server Path: Scans/Richard's Scans


You can also tweak my workaround if you aren't using Lion Server.


Hope this helps!

Aug 29, 2011 7:20 PM in response to Essayons

Thanks all for your comments and suggestions. I found one possible work-around because I have a time capsule (which does still have working SMB): I had my OfficeJet scan to a network folder which I created on my Time Capsule and I created an alias to that folder on my mac in the same place where I used to recieve my scans. Not pretty but very functional.

Aug 29, 2011 10:30 PM in response to ve7tcc

I tried to compile samba but I was not successful — even though I could compile the samba3 binaries (I was not successful at all with samba4), they die abruptly with a non-recoverable runtime error on my system.


The homebrew package manager software has this issue open on the developers site.


If you could provide guidance as to how to build a functioning samba I would also be most grateful.


Cheers!

Problems with SMB and file sharing in Lion

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.