OS X Lion freezes at login screen + App Store is slow

I installed OS X Lion in my Mac Book Pro (Mid 2010) and have two issues:


- Login screen freezes sometimes. "Colored rotating disc" appears, text cursor stops blinking and I can not do anything; I can not click anywere, I can not enter my user name/password... Only option is to hard-reboot the computer, which is not a pleasant thing to do.


- App Store is very slow. It takes about 30 seconds of "rotating colored disc thinking" every time a page has to be loaded!


I first installed OS X Lion via Mac App Store and login screen freezes happened about 50% or more of the times I turned on the computer! Also random freezes happened during computer work. Computer was almost unusable under these circumstances, so I reinstalled OS X Lion by doing a clean install (from DVD). After this clean install everithing seemed to run smoothly at first, but now login screen freezes happen again and Mac App Store is very slow as I explained.


I did not have any of these problems with Snow Leopard. I have checked permissions, and I have not installed too many apps yet.


Anybody with these same issues? Any idea of a solution? Somebody at Apple working to solve these problems?


Thanks!

MacBook Pro, Mac OS X (10.7)

Posted on Jul 25, 2011 3:47 AM

Reply
1,019 replies

Apr 16, 2012 12:02 PM in response to jmacbookpro

My current findings on iMac 21,5" mid 2010: Two users logged in. Woke up via mouse. Started my secondary display (on minidisplay port of course). Login attempt -> spinning beach ball... Turning OFF secondary display -> some how situation cleared and was able to continue password inserting. Now when logged on turning secondary display ON once again and tadaa, it works! Lessons learned: secondary display can also somehow "reserve" system.. Have to put this on my infamous cure list in case of future frustration while facing next time this cannot login symptom.

Apr 17, 2012 6:39 AM in response to jmacbookpro

I have one and only good new! I recieved the computer. The others news
aren't good, and i will star! not be afrad of!

I recieved the computer and it continues with the some problem! I
tested at home and the same issue, the some things! So I paid
64,00CHF, 44,00CHF for the technical work and 20,00CHF for a disk
cable. and yesterday when they contacted me they told me that was ok
and working properly.
So today i pick up, returned to the store and spoke to a Apple
Certified Technicien and the only person that told me that my problem
is the big problem from a lot of people inclusive him that have a 2011
Macbook Pro with the same issue, and told me that it isn't the logic
board and is an Lion issue and Apple don't have yet a solution for
that.

So I claimed what I paid for, but they told me that it's the price for
testing the computer even it doesn't have any problem, and the price
for the cable because they've change it. So I continue with the same
problem, i paid to know that my computer do not have solution, for
now, and i we didn't know when Apple will launch an update for that.

What can I say about this?
It's not a working way, and why customers have to be guilty for this,
and guilty because the warranty problems? Why? I bought an Apple
Portuguese computer, nor and Apple from Cuppertino! or am I wrong?

So,there are any solution to at least recieve my money back?




This is the last letter send it to Apple because the same issue that i have in my MacBook Pro!

Apr 17, 2012 7:03 AM in response to Neos76

The problem isn't the issues, because all computers have it, but the way how we are treated in ACC...


I paid to know that i do not have solution, and they can't give me back the money, because they tested the computer and changed a cable that didn't resolve me the problem!


I love the OS X System but continuin like this...i don't know...what i will do...problably less one custumer...


The customers should be good treated not giving abiguish words and the techcnical people should be more professionals in there work like the man that spoken to me! told me every thing!


Less the money...

Apr 19, 2012 7:54 AM in response to Neos76

Neos76, Exactly! Apple shoud give to all clients the same behaviour when a client spend money! Apple isn't a cheap product so comparing with others, the support should be a lot better that what we have today!


The warranty problem, clients shoud bother with, Apple shoud prepair them stores to work with diferents warranty without creationg problem for clients!


My problem is the same as others in this post, some tell that Apple know's but I paid to send the computer to one ACC in Zurich, Data Quest, and it comes exactly the same! with the same problem! and that isn't correct! the other thing is that it's not understandable that i send one computer to repair and recieve it exactly that i send, and withou an answear!


The tecnitian called for me and told me that the was fixed, and the problem was the hard disk cable...i stay happy, but when i recieved the computer the problem stills...


I'm in contact with Apple Ireland! Lets see what they do for me!


And my big problem is that I'm Portuguese, at this moment I'm in Switzerland and before October i'm not going to Portugal! So I will loose a 2000€ Macbookpro???


Apple must Help me or others clients with these issues! It's their duty! I bought an Apple computer not an Apple Portugal Computer...in the botom tells Apple from Cuppertino / California and it is the same in all Apple products, but I have a documento that tell's me that I have 2 year's Warranty!

Apr 25, 2012 12:01 PM in response to jmacbookpro

Hello,

same problem here.

I have 15" mbp bought at end of 2010 and since i installed Lion at september 2011 i had so many crash, mostly stuck at login screen.

Today i found the time to do a clean install of Lion, but nothing changed.


I will contact another time Genius bar but i have no idea what to do...

It's been a "long" time ago, since Lion was released, i cant believe that Apple didnt found a fix to this COMMON problem.


I lost hope

Apr 25, 2012 12:52 PM in response to Mattia A.

Hi Mattia A - and others. There is finally some trade-press "support" for what we all know on this discussion. Apple has "dropped the ball" as far as OS X is concerned. Here is what Aussie newsletter, The Age, has to say.


One reason - and I admit I am guessing here - is because Apple is obviously trying to make the Mac GUI look as much like the IOS 5 GUI as possible. The problem with this is that IOS5 and OSX, under the skin, have some fundamental differences. Memory-management - reference-counting vs. ARC - has been one of the differences.


Interestingly, so far, we cannot develop Apps for iPhone-iPad on the iPad itself. For that we still need a Mac and XCode. On the one hand, it would be neat if OS X and IOS were identical under-the-skin. It might simplify development of IOS Apps. We might not need a "simulator" to test the Apps.


Another side of the story was Steve Jobs' vision of "iCloud replacing our computers as the connection-hub" of our lives. This is a great example of the famed "reality-distortion-field" at work. Jobs hads occasionally been wrong before, and I think this will turn out to be his biggest mistake.


It's still not too late to fix the problems with i-Cloud and OSX and IOS. But the gun is smoking and the clock is ticking.

Apr 29, 2012 7:39 PM in response to Max Likely

Does anyone know if this log in screen issue with OS X Lion is still in OS X Mountain Lion? I mean by now I would expect that Apple would have released a patch already. Actually, graphics issue is what made me go back to SL, I have to admit that Lion did grow on me to some extent after getting used to it, however... SL is still my favorite Mac OS X release overall, and I have used the platform since OS X 10.4 Tiger.


I do hope they get the graphics issues sorted out by the time OS X 10.7.4 comes out, if not I am afraid that this will be the first and last MacBook Pro that I'll ever buy.

Apr 30, 2012 8:39 PM in response to jmacbookpro

I'm really disappointed in Apple. The fact that 2010 Macbook Pros are freezing merely because of a new Lion installation is unacceptable. With all the people responding to this thread, it should be obvious to Apple that this is a problem. But nothing is being done. Is Apple just hoping this goes away on its own? That we'll just buy new laptops? A two year old $2000 laptop should not be turned into a brick because of an OS update. FIX THIS APPLE.


And by the way, the solution SHOULD NOT BE disabling graphics switching. Ridiculous!

May 1, 2012 7:28 PM in response to jmacbookpro

I have a late 2008 MBPro and with software I've spent well over $3500.00 on it, not to mention all of the other Apple products we own. (I don't even want to add it up!) Since installing Lion and switching to iCloud my MBPro has been a mess!!!


It started the with the same symptoms other people have complained of. Certificates marked untrusted started showing up. Then the iCloud keys started multiplying. Then I couldn't wake my MBPro from sleep. If I dared close the top, it took a long time for the spinning wheel to stop and the MBPro to start, until pretty rapidly, it wouldn't start at all. I had to cold boot it to get it to work whether I was starting up from sleep or having turned it off altogether.


I reformatted and reinstalled Lion, set iCloud back up from scratch. Quickly the first symptoms started showing, and this time around I suddenly was not allowed to save my own documents and had to input the admin password for every change I made. Then it still didn't want to let me save so I had to keep making duplicates to save! After that, websites I have accounts for started rejecting my entire MBPro, completely. Not all of them, but increasingly numbers of them. Finally, the entire machine went belly up and I couldn't even start it from the original operating system disk to reformat it again!


Finally one command did work so I could reformat, but it wouldn't let me install anything but Lion. (I wanted to go back to Snow Leopard). The only choice it gave me was Lion and it was that or a blank screen, so I went with it, again. Now it is working, but sure enough, the problems are already creeping in, and now my spouse's MBPro, purchased a few weeks after mine, is starting to have the same problems. (He installed Lion later than I did. Note: I waited a few months before I made the switch to Lion in order to avoid unnecessary bug hassles.)


I'd been planning on buying a new MBPro with a larger screen and the top specifications, which will run me about $3600.00, and I would have done so by now if it were not for all of these problems. The entire reason for switching from Microsoft/Windows in the first place was that I was so sick and tired of spending inordinate amounts of time fixing problems and having to reformat three times a year. I don't know whether it is only Lion or Lion and iCloud, only now I am back to life as I knew it with Windows, but I've paid a Heck of A Lot More for the agony. I am a Very unhappy customer.


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I forgot to add that some programs, especially Aperture, have become a pain to use too. Slow, choppy, freezing, and crashing.


Message was edited by: barbs11

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OS X Lion freezes at login screen + App Store is slow

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