OS X Lion freezes at login screen + App Store is slow

I installed OS X Lion in my Mac Book Pro (Mid 2010) and have two issues:


- Login screen freezes sometimes. "Colored rotating disc" appears, text cursor stops blinking and I can not do anything; I can not click anywere, I can not enter my user name/password... Only option is to hard-reboot the computer, which is not a pleasant thing to do.


- App Store is very slow. It takes about 30 seconds of "rotating colored disc thinking" every time a page has to be loaded!


I first installed OS X Lion via Mac App Store and login screen freezes happened about 50% or more of the times I turned on the computer! Also random freezes happened during computer work. Computer was almost unusable under these circumstances, so I reinstalled OS X Lion by doing a clean install (from DVD). After this clean install everithing seemed to run smoothly at first, but now login screen freezes happen again and Mac App Store is very slow as I explained.


I did not have any of these problems with Snow Leopard. I have checked permissions, and I have not installed too many apps yet.


Anybody with these same issues? Any idea of a solution? Somebody at Apple working to solve these problems?


Thanks!

MacBook Pro, Mac OS X (10.7)

Posted on Jul 25, 2011 3:47 AM

Reply
1,019 replies

May 3, 2012 11:45 AM in response to vea1083

My laptop is one of the very unlucky ones described in http://support.apple.com/kb/TS4088. After a long 4 months fight with apple I got it repaired for free back in early January this year. This issue completely went away (which was related to the Nvidia GPU). Three months later this issue, which is freezing on login screen, or very (extremely) rarely during using the computer strated happening. Tracking down the issue it appeared that the issue is related to the Intel GPU in the laptop.


I've completely disabled it using the "Don't Auto switch graphics switch" and it was gone. But I knew it is not a reliable solution, since I do count on the intel GPU to save battery when my Laptop is not plugged in.


10.7.4 has fixed the issue so far, for me. Will report otherwise if it happens. I do believe it is a software issue, unlike the Nvidia one, which was faulty logicboards.



Hope I helped.

May 3, 2012 2:07 PM in response to Nadeem97

Hi!

My Laptop for now freezes at login, is you take a little long to put the password it freezes, and some times, not always, it gives the Kernel panic and i need to shut it down. and restart again.


Another thing, i was i contact with apple, and they testes my computes in one Apple certified center, and after i send some logs that they asked me to do and send and they didn't find any thing. But i'm using the nvidia GT 330M and my computer was bought in october 2010 directly to the Apple website with some modifications, so it was build in October i guess!


The macbook sometimes freezes during the day, but once in month maybe.


What do you think that i must do? they don't find nothing, neither in the logs or in the ACC!


Thanks for the help!

May 5, 2012 8:25 AM in response to Andrew Tallon

>HOORAY!!! This solved the problem! Here are the steps I took:


>1. Edit the /System/Library/Extensions/AppleGraphicsPowerManagement.kext/Contents/Info.plis t file >according to the values for the 6,2 MacBookPro in the 10.6.8 version of the same file using TextWrangler (as in >image in my previous post).


>2. Move the extension file to the trash and reboot in safe mode (shift key down) to flush the extension cache.


>3. Move the extension file from the trash back to its original place (you'll need to authenticate)


>4. Reboot...and take AS LONG AS YOU LIKE to type your username/password.


I just want to say thank you. This immediately fixed my problem with Lion on the mid-2010 macbook pro.


I wanted a "clean" install of lion on a new SSD. What a mistake that was!

I should have done an upgrade and would have had no issues.

Lucky I hadn't reused the old 10.6.8 drive and I just copied the file from the old install to the lion install (while in safe mode) rebooted and BAM! instantly fixed it.


Look at page 47 of this thread for more details and orignal info on this fix.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

OS X Lion freezes at login screen + App Store is slow

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.