Hallo v66jack!
HA, but You know, I bought MacBook Pro, 13`3 in February as well and I gave it back after two weeks !!! The screen resolution is a JOKE!! 1280x800 I had in my white Macbook from 2007 !!!!!!!!!
I was waiting for retina in Macbooks Pro!!!! Why did they not make it?!!! I would even pay 2000 eur.
Thats why I bought Air .. resolution is better and screen is better...and now? I dont know what to do. The problem is that I am professional musician, who likes to hear some music all the time. I know MBA is not a professional audio player , but it should not make this strange noise as we said!!!! Not this class device! It is so embarrassing!!!!!! The problem appears even if I speak with friends on Skype!!!
It is a real scandal, I thought they are pioneers but now I see apple is getting down slowly...
I will go to the shop and tell them. But what can they do?? NOTHING. This is the letter I wrote and the answer I received :
Dear Letec Friends,
My name is Daniel Brylewski. After 5 years I just bought a second Mac, new MacBook Air 13,3 128 gb, on 26 th of July at your Store.
After two weeks, I see, that there is a problem with sound.
The thing is more complicated, because as I have made an analysis, the spakers are ok, but BECAUSE OF VIBRATION OF THE KEYBOARD , there is a terrible buzzing ( little addictional noise ) , which makes me really nervous and unhappy.
What shall I do now? Have You heard about some of this problems already?
When I put my hand on the keyboard , I can even feel , how it vibrates.When I press a little bit, it stops.
Problem appears even at volume about 70 % !!!
I am professional musician and I always hear some music at my macbook. Of course I know it is not professional audio device to play music on , but.. I think it is not right to have such a problem with computer that costs 1300 francs?!
What can You advise me? Because I can not imagine having this problem all the time.
I send You an example, Bartok Piano Concerto nr 2, part I.
Could You please hear it at your MacBook Air 13` from the shop and tell me how it reacts??
the problem appears here from 0:07 and later ( from 2:54)
all the best
Daniel
Answer:
Dear Mr Brylewski
Thank you for your mail and for your analysis. But for us, it is not possible to solve the problem unless we have your device here in our store.
So you have to leave you're MacBook Air for two or three workdays in our store. In this time, we search the reason of the addictional noise and solve the problem.
Best regards
So, it looks like they even dont know about problem that exists sionce years!!!
It is really tragic!
Dan