This is DRIVING me crazy...! Every time I go to install an app from iTunes or update my apps I get a pop up window that says my account has been disabled. I have to go through the process of changing my password every single time I'm dealing with iTunes. Why is this happening and how can I fix it?
Mac OS X (10.5.8)
You will need to contact iTunes to enable your account in case it's really disabled:
Yeah... I've done that every single time. Whenver I open up iTunes it says I'm disabled. I re-enable it. Close iTunes try to download something and it's disabled again. I have to renable it again... going through all of that process.
See why I'm furstrated here? It happens to me every single time I open iTunes. It's getting old.
Can you post the exact text of the error message here?
It's a pop up box that appears that says that my account has been disabled for security reasons. Right now it's working. I tried to close it down then reopen it. I wonder if I need to restart my computer.
I'll try to screenshot it and post it here once I get that error again. I also realized I need to update to the most recent. So that may fix it too.
I see. Thanks for responding. I know why your account keeps getting disabled based on the error message. This error you mentioned pops out when you try logging in to your account with a wrong password. Mulitple invalid log in attempts trigger this error. Do you by any chance log in to your account on a computer or device that saves your password?
My password has been the same across all devices and I haven't been entering it wrong. I'm wondering if someone else is trying to get into my account?
The only devices I log into my iTunes acount is from my macbook and my iphone.
Yes, exactly what I have to do every time. But the only things that are touching my Apple ID is my iPhone and iTunes account. I dont' have mobile me and as far as I'm aware I am the only person who is entering my username and password, which up until recently has been correct 100% of the time.
Now, I might not have mentioned this, but this started happening right after I updated iTunes to version 10.3.1.
Have you reset your PW recently? Before you do, try signing out of iTunes from your iPhone first. Reset your PW using a computer.
Or you can also try installing the latest version of iTunes.
I have a possible fix. But, you won't like it. You can try changing your Apple ID and password. I'm not sure if you can revert it back to the original Apple ID, though.
Is it working now?
Yes the upgrade seems to have fixed this for now. If anything else comes up I'll let you know. Thank you for the assitance.
My iTunes Keeps Getting Disabled
