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Brand New battery holds only 2 hrs. MBP 5,1 15"

I've calibrated, I've taken out the battery and held down power, I've unplugged everything but the ethernet cord, turned keyboard lights all the way to 0, turned display to mid brightness, quit applications... basically made my computer useless and all I have is:

notice the time, this is basically with nothing running but the os. (checked in activity monitor before unplugging)

see how I only have 97% after battery is done calculating? and it only says 2:31hrs! again notice the time

and lastley this is what it looked like when I open up chrome and I'm on the login screen for apple support. looks like i've lost over an hour in 4 min!

Could it be because I have 8gb RAM? however I only have 2.17gb being used while performing the last part of the this test.

Battery Information:

Model Information:

Serial Number: 6N8450RZB13E

Manufacturer: SMP

Device Name: bq20z951

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 002a

Hardware Revision: 000a

Cell Revision: 100

Charge Information:

Charge Remaining (mAh): 4051

Fully Charged: No

Charging: Yes

Full Charge Capacity (mAh): 4268

Health Information:

Cycle Count: 14

Condition: Normal

Battery Installed: Yes

Amperage (mA): 410

Voltage (mV): 12494

System Power Settings:

AC Power:

System Sleep Timer (Minutes): 88

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 88

Automatic Restart on Power Loss: No

Wake on AC Change: No

Wake on Clamshell Open: Yes

Wake on LAN: Yes

Current Power Source: Yes

Display Sleep Uses Dim: Yes

GPUSwitch: 2

PrioritizeNetworkReachabilityOverSleep: 0

RestartAfterKernelPanic: 157680000

Battery Power:

System Sleep Timer (Minutes): 0

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 25

Wake on AC Change: No

Wake on Clamshell Open: Yes

Display Sleep Uses Dim: Yes

GPUSwitch: 2

Reduce Brightness: No

RestartAfterKernelPanic: 157680000

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: Yes

ID: 0x0100

Wattage (W): 85

Revision: 0x0000

Family: 0x00ba

Serial Number: 0x006a22b1

Charging: Yes

MacBook Pro, Mac OS X (10.7), 5,1 2.53gHz 8gb RAM 64 bit

Posted on Jul 28, 2011 12:15 AM

29 replies

AussieDJ

Level 4

1,445 points

Jul 28, 2011 5:23 AM in response to AussieDJ

Emails?

Jul 28, 2011 5:47 AM in response to AussieDJ

yeah I've already called them about all this.

what about emails?

AussieDJ

Level 4

1,445 points

Jul 28, 2011 5:50 AM in response to TheSmokeMonster

Emails to prove they undertook the replacement. Booking confirmations, etc. That is proof of purchase. Proof of purchase doesn't need to be a receipt.

Plus they admit they did the work / replaced the battery no?

Jul 28, 2011 5:50 AM in response to AussieDJ

yeah and I think I may have bought it with my card....

AussieDJ

Level 4

1,445 points

Jul 28, 2011 5:56 AM in response to AussieDJ

Nun, ich kann Ihnen sagen, ich bin definitiv nicht ein Apple Mitarbeiter. Dies ist ein Forum für Anwender, hilft dem Benutzer nur die. Die einzige von Apple Mitarbeiters sind Hosts, die nur moderate, um sicherzustellen, kein Missbrauch / Vereidigung statt. Aber sie sind eindeutig als Hosts / Apple Mitarbeiter identifiziert.
Anyway, ich habe zu viel Zeit zu diesem Thema verbracht. Es ist 75 € - 150 € zu reparieren. Wenn Sie mögen das nicht, werfen Sie die Macbook Pro in den Mülleimer und einen PC kaufen. Simple.

Jul 28, 2011 6:08 AM in response to AussieDJ

did I tap into your german side? Thank you for spending the time to try to trouble shoot this with me, I guess I'll just use this as a desktop computer and use my iOS device on the go. I've given you helpful points but since you weren't able to answer this aside from confirming this to be a little out of the ordinary, I can't give you a correct answer. but again, thank you for your time!

AussieDJ

Level 4

1,445 points

Jul 28, 2011 6:33 AM in response to TheSmokeMonster

Sorry, that was for another thread. I wondered where that went!!!

I had to repost it again and I was thinking, "where the **** did that go?"

Quite an irrational German he was too..

AussieDJ

Level 4

1,445 points

Jul 28, 2011 6:26 AM in response to TheSmokeMonster

Well yes, I can't physically fix a faulty battery, as I am on the internetz in another country. 😁

Jul 28, 2011 7:21 AM in response to AussieDJ

I have a simular issue...My new 2011 MBP 15inch has a horrible battery life! Its my first Apple product and i AM very disapoited in the battery life. I have seem many post online about this issue. Apple needs to investigate! I am contacting support today. If we cant use our computers like they should be used...then what is the point! Im not going to turn off stuff or watch what I run due to a faulty battery! Hour and half runtime *****.

AussieDJ

Level 4

1,445 points

Jul 28, 2011 7:31 AM in response to adamfromsaint petersburg

You need to Calibrate it once a month, not every time, but at least twice in a row on your first use, and then in a week then in 2 weeks, and then once a month after that.

As well as using it normally. It's ok to use it out on the deck and put it back on the charger at 85%.

http://support.apple.com/kb/ht1490

http://guides.macrumors.com/Laptop_Battery_Guide

Jul 28, 2011 7:43 AM in response to adamfromsaint petersburg

adam your mbp has a different kind of battery then mine (it is built in), you might do well with the SMC reset which you do when you reboot your computer.

AussieDJ

Level 4

1,445 points

Jul 28, 2011 7:45 AM in response to TheSmokeMonster

Start a new thread adamfromsaint petersburg .Can't hijack other peoples threads.

Sonicray

Level 5

4,555 points

Jul 28, 2011 8:01 AM in response to adamfromsaint petersburg

Hello Adam,

Just a small note, Apple is not the only one with the short battery time. If you go all out (AKA: play games, edit video, Audio, etc.) it uses both the AMD graphics (turns off the build in graphics) and the "turbo" CPU feature (overclocks the CPU up to 3.2Ghz). That's why you might only get 1.5hs of battery life.

As an example the brand new Alienware M14x also only gets about 1 hour of battery life when you play games. (Dell says you can get up to 6 hours of battery life)

Most systems that have the new i5 & i7 CPUs (no matter the manufacturer) don't really get the 7 to 10 hours of battery time. However, If you want to get the 7 to 10 hours of battery the following must be true: no internet, no movies, no games... in other words if you only use your PC for word processing, then you might get the 7 to 10 hours of battery life.

I also second AussieDJ please do start another post

Jul 28, 2011 8:06 AM in response to TheSmokeMonster

Are you using OS Lion? If you are, don't be too alarmed about a hardware problem. You are not alone. I just bought my MBP and I only have 19 cycles. I used to get 7 hrs before I installed Lion. Now, I barely get three in Lion. Please look at this similar thread:

https://discussions.apple.com/thread/3194235?answerId=15771883022#15771883022

Brand New battery holds only 2 hrs. MBP 5,1 15"