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Gathering Genius information in iTunes 10.4 crashes iTunes in Windows 7.

I've uninstalled and reinstalled iTunes with no success. All other iTunes functions work. I can update Podcasts, purchase music and sync my iPod but I can't run/update Genuis without crashing iTunes. I get the message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" The progress bar gets to the "n" of "Gathering Information about your library" every time when it crashes. I have the latest iTunes and iPod software installed and this problem did not show up until after I updated to iTunes 10.4.

iTunes-OTHER, Windows 7

Posted on Jul 29, 2011 7:02 PM

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Gathering Genius information in iTunes 10.4 crashes iTunes in Windows 7.

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