My macbook air keeps freezing

Freezing on mine seemed to be getting worse so I took it into the local Genius Bar. Lo and behold it froze when the tech opened the lid and starting moving on trackpad. Since I had bought at same store 2 days prior, he quickly processed a return/replacement and I got a new machine that has not had any problems. Tech said this was the first he'd seen (second he'd heard of) with this problem - likely bad logic board connection for keyboard/trackpad.

Worse part is this new MBA has Toshiba SSD, first one had the Samsung 😟

So, FWIW, if you're having random unexplained freezing, could be hardware issue on logic board, and no amount of OS tweaks are going to fix that.

It seems that SMC and PRAM reset did it for me. No freeze since 17.8

But I also disabled automatic TimeMachine backup. I do the backup manually every 2 or 3 days.

There is another thread, where a white MacBook owner has the same issue. So I think, it is Lion related?

Does anybody have the same issue with a different Mac than a MacBook Air?

would be great if you could keep us posted and update in a few days to let us know how things are going. it could be that the problem is still there but erratic.

http://support.apple.com/kb/TS3931?viewlocale=en_US

We have two MBA 2011 13in i7 256gb computers experiencing the same problem which manifests itself after the lid is closed (forcing sleep/hibernate) and then reopened 12 to 24 hours later. I have just reset the SMC and NVRAM. Hopefully this will cure the issue.

I also have freezes like once a day. It happened yesterday evening at 6:24 and today at 7:24. Funny, but I have really no idea what causes this. I already have reinstalled Lion twice as I thought a bad migration did this. Still no success. I already did reset SMC and PRAM, still did not help. I really think of calling apple on Monday and bring it to an Apple Service Provider, but as it only happens like once a day it will be hard to find for them. I have read of cases where they just gave those macbooks back with a note that no error has been found... Still hoping for a Solution as my Macbook is perfect besides this error.

I've been having the same issue... but if you want to know what the cause is when it happens run "console" to see the error messages prior to the issue happening.

Applications -> Utilities -> Console

My issue turned out to be "disk0s2: I/O Error"

Macbook air was freezing at random times (5-15+mins), repeatedly . Only problem is after I rebooted (held down the power button for about 10secs) The error messages were not logged (probably because it is a disk issue).

Ran SMC, PRAM reset, disk utility and repair (hard drive came up clean); but still had issues afterwards.

Any who, I finally gave up and went to the genius bar. I have to wait for the SSD hard drive to come in, drop it off, then wait 3-5 days for it to be fixed. It was that or leave the laptop there and wait for about 1 week.

My airbook is < 3 months old... This isn't really what I expected buying an apple product, but I guess this happens with SSD hard drives? Only wish they would swap out the laptops like they do with iphones.

Anyone else with this issue?

Well as you have mentioned, I have not Seen an error in the console :/ I now have in mind that it has something to do with my left usb port. I dont have random Freeses every 5-15 minutes, its more like once a day. I have given it to an apple service provider which Takes care of it now. Im just hoping that they can find the error and exchange my logicboard or ssd or what ever

just wanted to let you know that the left usb Port caused my Freezes. They exchanged some Small Part on the logic board which is responsible for the usb Ports and I can come and pick it up by 2 oclock.

Best regards

I have an 11inch 128gb Core i5 and a 13inch 256gb Core i7 and both freeze ALL the time. It's quite frustrating to experience complete system locks everyday. I've also tried the various SMC resets, etc. That is a temporary fix and then the freezes start back up again.

I use these for work and I've had them lock up in presentations and other times I've been depending on them. Meanwhile my el-cheapo Win7 machine will run for weeks without freezing. Ditto my last-generation Macbook Air.

Beyond that, Lion seems to really slow this thing down. I know the benchmarks are better on this generation Air, but it just feels slower than the last one.

Next stop, eBay.

Iammorbo,

Sounds like you have a bad SSD drive... schedule an appt with Genius bar to have it replaced.

will take a day or two...

Hello to all,

I have been getting constant freezes since I purchased my 2011 MBA this summer. I had been thinking that it was one of the programs in my Apps stack that I run but could not isolate it and after coming here I realized it might be my HW.

I had the tech team at the Genius bar in our local Apple store look at my MBA and within 5 minutes of running diagnostics they determined it was fautly RAM on the SSD and also a main logic board issue. After replacing these parts I have had zero issues.

thanks for sharing this. i could be having the same problem. did you have to go to the genius bar more than once or did they do it on the spot (i.e. parts in stock, easy parts replacement)? did you have to contact apple support by phone first?

thanks again.

My repair process took multiple trips -- first had them diagnose the problem & order parts, then had to drop MBA off for repair after parts came in, and finally return to pick it up. I didn't contact Apple support first via phone--I made Genius appt to kick this off.

I have an old Macbook Air 1.6ghz core 2 duo with 2gig of Ram. No SSD HD, and it freezes every 5 mins. No matter what I do, movies, web browsing...

I could tell using Chrome makes it worse, I'm back on FFox and the freezes wih beachball decreased a bit.

Because I don't have an SSD I assume it's something else.

I upgraded to Lion, but the problem remains.

I have no more warranty but I will take it to the genius bar. I hope it won't cost me an eye.