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My macbook air keeps freezing

Everytime I am using my air, it will freeze on me. No matter wether im watching a video or using the internet or microsoft office. It will freeze. It comes up with the "bech ball" loading symbol and then freeze completly. Sometimes it will freeze during startup.


I am aware it is a situation airs, and it maybe a fan issue. How can I find out what the issue is and how can I fix it. Please.

MacBook Air, Mac OS X (10.6.8)

Posted on Jul 31, 2011 2:11 PM

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Posted on Jul 31, 2011 3:06 PM

Really you need to post some more information. Which Air, how much ram and available drive space. What does activity monitor show going on? Have you tried a reboot, etc, etc etc.

79 replies

Nov 1, 2011 8:39 PM in response to jobyrne

I am SO frustrated. I bought a MacAir in September. Within a month, the audio didn't work and Apple gave me a new MBA. Cool. But now it's freezing up every day. It's incredible. I have no faith it will start or not lock up. You know how long I've had it? about 16 days. Am I really a two-time MBA lemonader? within two months?


I'm thinking I should bite the bullet and buy a MacPro. Believe the 13 inch MBP is about the same price as the 13-inch MBA. but was drawn to MBA because I travel and write and love how light weight the MBA is. The concept works for me, the constant freezing doesn't.


Any advice? Did I mention that I've been using a computer since 1980, and this is my first Mac?

Nov 6, 2011 1:35 PM in response to jobyrne

I have a 2011 13-inch MBA i7 with 256 GB SSD, and it freezes once or twice a day. From the above posts, it seems as if this is happening to lots of folks for lots of reasons (no single reason has emerged as the culprit). I guess the Genius Bar should be my next stop. Pretty frustrating.


Anyone care to speculate whether DiskWarrior could help with the freezing problem?

Dec 15, 2011 7:51 AM in response to jobyrne

I have 2011 13-inch i7, maximum memory and maximum SSD.


It freezes daily. I've made multiple trips to Genius bar, and have sent it in for repair twice. They have replaced the logic board, and they have replaced the SSD.


I have reinstalled all software, including Lion.


It still freezes daily. This is not a good user experience for such an expensive product.

Dec 19, 2011 11:35 AM in response to RonClevenger

A short update:


I've tried all the suggestions - reset PRAM, reset SMC, don't let the disk (SSD) go to sleep.


Nothing has worked - still freezes. I note that after a freeze, the next TimeMachine backup backs up 25+ GB, instead of the usual 2+ GB - I don't know what that means, but it doesn't inspire confidence.


All in all, I'm sorry I spent so much on what is a very thin and light paperweight.

Dec 27, 2011 5:55 PM in response to RonClevenger

OK, I think I'm ready to declare victory.


It's been a little over one week since I turned off TimeMachine. I've had one freeze that I'm willing to attribute to something unrelated.


Overall, I've had the computing experience I expected when I purchased this expensive thingy.


I should probably expect everything (including TimeMachine) to work properly, but I'm willing to accept this apparent victory.

Jan 2, 2012 8:03 AM in response to jobyrne

I have been experiencing similar freezing problem recently on my MBA 13" (2010, purchased early this year). It has been working smoothly for almost one year, and now the nightmare begins.

Originally the freeze happens frequently when I was watching flash videos (every 10 minutes). Now it happens when I am using other applications as well. I tried to reset SMC and PRAM, and it does not solve the problem.

I have both MacOS and Windows 7 installed with dual boots. Freeze happens in both OS.


I am still strugging on it, and may have to send it to Apple.

Feb 10, 2012 1:21 PM in response to jobyrne

I've been experiencing the same problem on my 256GB i7 Air. My machine freezes once every 2-3 days -- no beachball, no error message, just a sudden and total lack of responsiveness. I don't have anything plugged in besides power and I'm not using any bluetooth input devices.


Another potential data point that I haven't seen in here yet: I suspect it might be related to Google Chrome. I was using nothing but Safari for the first 2 months that I had this machine, and I never saw this problem. It only started occurring once I switched to Chrome. It seems that I always have Chrome in the forefront when the freeze occurs, but I do a lot of stuff in the browser, so that may not matter.


Is anyone who's seeing this problem *not* using Google Chrome at all?

My macbook air keeps freezing

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