Is anyone having problems with keynote after upgrading to Lion?

After upgrading my system to Lion, my keynote presentations are becoming a nightmare. They crash all the time, and are becoming significantly slower, not just due to the autosave but after making just a few movements the beach ball appears and takes forever for me to be able to edit the document again. When I try to put into presentation mode the computer stops, sometimes I even lost the images inside the saved prasentation, and when I tried to recover from the auto saved versions, they were corrupted also. I talked to the apple support here in Brazil and after running all kinds procedures to check and fix the disk and hardware even in the safe mode, it still remained with the same problem. Another suggestion was to reinstall the keynote, and I even bought a new version from the app store even though the old one was updated. Again, nothing changed. Does anyone have the same problem or knows what to do?

Keynote-OTHER, Mac OS X (10.7)

Posted on Jul 31, 2011 4:34 PM

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23 replies

Nov 13, 2011 8:39 AM in response to josefromtaubate

Just want to add my voice to this and similar posts. In my case, my only problem with Keynote is that new themes can no longer be properly created and used -- plus I had an issue with the time machine lock problem when sharing files between users.


Keynote (and iWork) desparately needs to be re-thought and brought in line with Lion etc.. As time passes you wonder if it is going the way of Claris applicaitons...

Nov 13, 2011 9:47 AM in response to Roy Larke1

My frustration got the best of me. I had fortunately saved the contents of my MBAir to an external hard drive before installing The Hungry Lion...found the USB Key which was in a little box from the MBAir and I was finally able to erase and automatically reinstall Leopard. Then it was a matter of reinstalling IWork, iLife, Photoshop, Office, my iPhoto Library, passwords from all the little programs I use, and reorganizing folders. My iTunes library needed iRip, thanks to a long ago Genius bar suggestion. That will be fun reconstructing all the playlists. I also had to reassemble every Keynote lecture which had touched the Lion software...not completely, but scrupulously, as many slides were corrupted. A complete waste of a weekend...still polishing it up. If anyone who hasn't yet installed Lion has the foresight to read this and the other discussions before taking the leap, first, I commend you, and second, I guess I don't have to warn you not to install it if you need Keynote!

Nov 16, 2011 12:00 AM in response to thomas mfromnew york

Unfortunately, my initial assumption that putting everything back the way it used to be (Leopard, downgraded Keynote) didn't have the desitred effect. Lion has corrupted my Keynote files. I have some 900-slide, complex build-video presentations which worked beautifully on the old system. Last night, after I saved one of them, and then reopened to check, Keynote stripped over half the builds, videos and text boxes from the presentation. I had backed it up mutiple times over three computers, but when I use pieces of these obsolete lectures to reassemble the stripped slides, the finished product still crashes or deletes data. I have lost unimaginable time and work, and am in the middle of a semester teaching. And my contemporaneous antivirus is not detecting anything, just as it had prior to the "upgrade" when all worked well.


Do any Apple executives ever read these blogs?


I thought friendliness and ease of use were the foundations of the company's philosophy. Very disappointed with this company.

Nov 20, 2011 5:41 AM in response to josefromtaubate

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WHAT IS THE PROBLEM?

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Once Lion is installed, Keynote becomes incredibly sluggish, showing the beach ball of doom frequently and for many minutes at a time. This happens during rehearsal and presentation, too. This seems to happen in presentations that contain video. For some users, even 1 slide with video on it seems to cause the problem.



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WHY IS IT HAPPENING?

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There seems to be a bug in Versioning which is handling videos in Keynote badly. Versioning does saving in the background, and somehow it seems to all the wrong things in presentations with video.



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IS THERE A FIX FOR THIS PROBLEM?

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There is no official fix from Apple for this problem. There is an unofficial fix, which fuzzydog first suggested, which is to DOWNGRADE Keynote from version 9.1 to version 9.0.5. The difference between version 9.0.5 of Keynote and the version 9.1 of Keynote is Versioning, and that's basically it. So downgrading will get rid of Versioning, and fix this problem. Instructions for this are below.



Some users have suggested several fixes which work for them but DID NOT WORK FOR ME and have not worked for other users, as well. These include:



1) I tried unchecking the "Back up previous version" checkbox in Keynote Preferences. While some people reported that this worked for them, it made no difference for me.


2) I tried unchecking the "Lock documents 2 weeks after last edit" item in Time Machine Options. This also did not work for me.


3) I tried duplicating the file and then opening it in Keynote. This would seem to work at first, then deteriorate. Why? My thought is that when you duplicate a file you get rid of it's "version history" that Lion and Keynote are using instead of save, but once you start actually going through the presentation it starts a new version history and has problems again. In theory if you don't change anything in the presentation it shoudn't happen, but this only helps if your goal is just presentation. I need Keynote to work so I can edit, too.



4) I tried locking the file. This did work, and is fine for when you need to rehearse and present, but useless when editing a presentation. And Keynote is just unusable while editing, so I don't consider it a fix.



5) Go back to Snow Leopard. You can certainly do this and it will fix the problem but YOU DON'T NEED TO. All you need to do is to go back to an older version of Keynote.



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SO WHAT IS THE FIX?

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Downgrade to the previous version of Keynote and this problem WILL GO AWAY.



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WHAT ARE THE STEPS TO FIX THIS PROBLEM?

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1. Find your iWork 9 DVD. If you downloaded iWork from the App store and do not have a disk, then you will need to find a disk. I don't know of any way to download an older version of iWork from the App store. Try eBay, try a friend, try going to the Apple store.



If you really cannot get the iWork 9 DVD in your hands, then your best option is to go back to Snow Leopard.


2. Remove iWork 9.1 using the script supplied by Yvan Koenig. Just deleting iWork is NOT enough - you need to clean up all the iWork files or this won't work. The script found on this server:


https://public.me.com/koenigyvan


Look in the folder called "For_iWork", then "iWork '09" and then download the file called "uninstall iWork '09.zip". When that has downloaded and opened, click RUN. Wait several minutes while it gets rid of iWork. While it's working the button will say "Stop" and when it's done the "Run" button will reappear.


The script does not remove your personal templates stored in your user/library/application support/iworks folder, so you don't have to worry about losing those.


2. Reinstall iWork 9 from your disk.


3. Next you'll want to update iWork to version 5.05. You can get this here. http://support.apple.com/downloads/#iwork.


There are FOUR update packages: 9.0.1, 9.0.3, 9.0.4 and 9.0.5. Download and install them one at a time, in order. Yes, I know these are version 9.0.1+ and we're upgrading to 5.05 - who knows what's with that. Just roll with it.


4. The first time you open any iWork app (Numbers, Keynote or Pages) it will ask you to upgrade to 9.1. DO NOT DO THIS and check the box indicating NOT to be reminded again.


EVERY time in the future that you do a software update it will offer to update iWork for you. Make sure that each time you DO NOT UPDATE iWork to version 9.1.


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I DID WHAT YOU SAID AND IT DIDN'T WORK

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If it did not work, check the version number on Keynote (go to Keynote > About Keynote). If it says version 5.1 then you didn't properly uninstall the old iWork. If it says version 5.0.5, then it should be working.



If it's not, then this fix didn't work for you and you should definitely post a message to this forum because you would be the first person it didn't work for.


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WHY HASN'T APPLE RESPONDED TO THIS PROBLEM?

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There's a lot of posts expressing outrage over this problem and wondering why Apple hasn't resolved it. I have no idea. I do know that Apple DOES NOT READ these forums, so if you are having this problem you NEED to give Apple feedback.



Visit the Keynote feedback page and provide information here:


http://www.apple.com/feedback/keynote.html



Or go to the Apple store and show a genius this entire post and have him register the problem. Or call Apple, if you've the patience.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is anyone having problems with keynote after upgrading to Lion?

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