You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mail stuck in outbox, general mail problems

I have multiple problems with Apple Mail.


1. Messages don't leave the outbox, or don't leave very quickly if they decide to leave at all. Connection doctor shows green lights all the way. I've waited 24 hours, and they are still stuck. I've waited 36 hours for messages to go, and while ocassionally they do, most of the time they don't.

2. In regards to above, there is no "outbox" that I can find - to make sure that I didn't mistype an email address or there isn't some other obvious problem with the message.

3. On rare ocassions, force quitting mail and starting it again will cause the messge to go. But this isn't something I can count on happening. I've quit and restarted mail 5 times, and less than 1 out of 5 times it just happened to go.

4. Mail quits randomly.


If anyone has any ideas on this, I would appreciate it.

mail.app-OTHER, Mac OS X (10.7)

Posted on Aug 1, 2011 6:54 AM

Reply
52 replies

Oct 5, 2015 5:46 AM in response to j4beck

I am quite surprised this problem still exists in Mail 9.0 under OS X 10.11.


At some point Apple needs to seriously address this issue with outgoing mails getting stuck, especially if they include attachments. These stucked mails don't only just get stuck, they also block the entire online connection on the Mac. Even Skype goes offline with these stucked mails.


I installed Little Snitch to see the current data traffic in the menu bar or in the Little Snitch Network Monitor - the Little Snitch Network Filter itself is turned off to make sure Little Snitch is not causing the mails to stuck. It's interesting to see that the stucked mails block the online connection for other applications while Little Snitch shows only very small amount of kB/s being transferred - you can also see this in the Activity Monitor app.


How can Mail eat up all online traffic with these stucked mails if there is actually almost no traffic? I close Mail and my other online connections operate normal again. I open Mail with its stucked mails in the pipe and all other apps go offline again while only a few kB/s are being up- and downloaded. This is 100% reproducible.


I understand that it would take a while to transfer attachments of a few megs when Sent Messages and Draft Messages need to get stored on the server (this is a setting in the account settings). In this case I should see high upload traffic in Activity Monitor or Little Snitch and as we know high upload traffic would affect other online activities such as surfing or even Skype. But why do other online connections get affected with only a few kB/s of traffic from stucked mails? Why does Mail block the entire online connection?

mail stuck in outbox, general mail problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.