1 2 3 Previous Next 124 Replies Latest reply: Jan 29, 2014 2:23 PM by Radiohead67
hdrme Level 1 Level 1 (0 points)

I have a new mid-2011 13" MBA and have noticed the trackpad is noticeably less smooth when scrolling than the one on my 13" MBP.  Is this a unique problem with mine or one that others have seen?  Any suggestions?  I've tried repairing the permissions and resetting the PRAM/NVRAM with no change.


MacBook Air, Mac OS X (10.7)
  • 1. Re: Mid-2011 13" Macbook Air Trackpad problem.
    ribbitribbit Level 1 Level 1 (0 points)

    I am having tons of issues with it being hyper-sensitive.  I am constantly having issues with it moving items, highlighting when I don't want to, clicking links or submitting things I didn't intend to, etc.  Yet at other times it's completely unresponsive and I have to click something repeatedly.

  • 2. Re: Mid-2011 13" Macbook Air Trackpad problem.
    tsnubbs Level 1 Level 1 (0 points)

    I have not experienced any issues with my 13" 2011 MBA trackpad. May be a particular flaw with your system unfortunately.

  • 3. Re: Mid-2011 13" Macbook Air Trackpad problem.
    Lydster Level 1 Level 1 (0 points)

    My trackpad has stopped responding to gestures properly.  I've reset all the settings but it is still behaving intermittently.

     

    Sometimes scrolling works, sometimes it doesn't and I just get the context menu as if I had hit the secondary click on the mouse :-(

  • 4. Re: Mid-2011 13" Macbook Air Trackpad problem.
    seanfromlithia Level 1 Level 1 (0 points)

    I'm having the same issue. I use a mouse most of the time, but when I'm away, I use the touch pad. Some times it just will not respond to my finger movements. Last night, I noticed the cursor doing some irratic movement when I wasn't even touching the touchpad or using the mouse. I thought I had a virus/trojan and someone else was controlling it.

    When it works, it is amazing. But it fails far too often. A reboot helps.

     

    It's either Lion or the Touchpad. Or both.

  • 5. Re: Mid-2011 13" Macbook Air Trackpad problem.
    Tim Jones13 Level 1 Level 1 (15 points)

    What if you moisten your finger tips?  I live in Phoenix and the very low humidity here dries my hands out to the point that none of my touch surfaces work properly - iPad, MBP trackbad, MBA trackpad or Magic Trackpad.  Simply moistening my finger tips usually resolves the issue for a bit (until they dry out again...).  I bought one of these for my desk and briefcase:

     

    http://www.quill.com/sortkwik-fingertip-moistener/cbs/051704.html

     

    HTH,

    Tim

  • 6. Re: Mid-2011 13" Macbook Air Trackpad problem.
    jatorre Level 1 Level 1 (0 points)

    I am having also issues. I got my macbook air today. The trackpad is super over responsive, i am selecting continuosly things I dont want, moving them, it gets stacked moving an application around... the curious thing is that the first 3 hours it worked great and now is almost unusuable.

     

    Any idea if there is hardware issues with this?

  • 7. Re: Mid-2011 13" Macbook Air Trackpad problem.
    chiloo Level 1 Level 1 (0 points)

    Having similar issues with scrolling on new mid 2011 Macbook Air 11". The trackpad is very irresponsive when scrollings, often stops scrolling altogether. What to do?

  • 8. Re: Mid-2011 13" Macbook Air Trackpad problem.
    Lucky Chicago Level 1 Level 1 (0 points)

    I am using the Mid 2011 13" Air. Everything was working fine until yesterday. I am having the same issues of constantly clicking things. I barely need to touch the trackpad for it to register a click. This is extremely frustrating as this is a brand new machine. I already had to return/exchange my Mid 2011 MBA because of battery issues.

     

    I am planning on taking it to the Genius Bar to see what they can do to help.

  • 9. Re: Mid-2011 13" Macbook Air Trackpad problem.
    Lydster Level 1 Level 1 (0 points)

    Quick update on this.  I took my MBA back to the Apple Store where I bought it and they replaced it with a new one no questions asked.  By the time I got it back there, it was clicking all by itself and no gestures were working properly. 

     

    The guy in the store said that sometimes when the battery heats up, it can cause compression/heat that can affect the Trackpad...?  Not ideal but I have a new one now - let's see how this one works out.

     

    I can't help but think it is heat related, as when I first powered it on in the day, it was ok, but within half an hour, it started behaving erratically.

  • 10. Re: Mid-2011 13" Macbook Air Trackpad problem.
    mal5z Level 1 Level 1 (5 points)

    I had the hyper-sensitivity problem on a 2011 13" MBA. If I rested my thumb on the bottom of the trackpad while my index finger was on the center, I would get accidental clicks. This was true even with tap-to-click turned off. It finally drove me crazy enough that I took the machine to the Genius bar today. I showed the problem. The guy there pointed out that it took a little bit of pressure from my resting thumb to cause the accidental click, but he agreed that it wasn't enough pressure to actually depress the trackpad, and so the computer should not have been registering a click. He gave me a new MBA, right out of the box. I just reinstalled my stuff and test it for 15 minutes. Seems like I'm cured. Whether I have tap-to-click enabled or not, resting my thumb no longer causes an accidental or unintentional click.

  • 11. Re: Mid-2011 13" Macbook Air Trackpad problem.
    seanfromlithia Level 1 Level 1 (0 points)

    Took mine in and they swapped out the touchpad for a new one. Works fine so far.

    Those that got a whole new Air, were you within the 14 day return period? Curious why they didn't offer me a new one.

  • 12. Re: Mid-2011 13" Macbook Air Trackpad problem.
    mal5z Level 1 Level 1 (5 points)

    I had mine for 20 days. He just called up a new box, pulled out the MBA, and gave it to me in exchange for the defective one.

  • 13. Re: Mid-2011 13" Macbook Air Trackpad problem.
    JacksonRay Level 1 Level 1 (0 points)

    I'm having a similar issue to most of you guys where it seems like I'm always highlighting things, moving things, etc.

     

    Did the replacements work for you guys that had it exchanged? I'm still in my 14 day window.

  • 14. Re: Mid-2011 13" Macbook Air Trackpad problem.
    Lucky Chicago Level 1 Level 1 (0 points)

    I got a replacement and so far the issue has not returned.

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