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Q: Is there a way to mark as "not junk" mail?

I can define an email as junk... but cannot find an icon or anything under 'message' for marking as NOT junk. This option seems to have disappeared with Lion's arrival.

Mac Pro, Mac OS X (10.6.7)

Posted on Aug 6, 2011 1:48 PM

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Q: Is there a way to mark as "not junk" mail?

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  • by captfred,

    captfred captfred Aug 6, 2011 2:00 PM in response to STG
    Level 7 (26,329 points)
    iTunes
    Aug 6, 2011 2:00 PM in response to STG

    The thumbs down icon (mark as junk) should change to a thumbs up icon (mark as not junk) when you click on any mail in the junk mail folder that has already been marked as junk.

     

    Screen Shot 2011-08-06 at 4.58.08 PM.png

     

    Regards,

    Captfred

  • by Colin Robinson,

    Colin Robinson Colin Robinson Aug 6, 2011 2:18 PM in response to STG
    Level 6 (8,331 points)
    Aug 6, 2011 2:18 PM in response to STG

    I can see one in mine when I select the message in the Junk folder:

    Screen Shot 2011-08-06 at 22.17.44.png

     

    Regards,

    Colin R.

  • by captfred,

    captfred captfred Aug 6, 2011 2:24 PM in response to Colin Robinson
    Level 7 (26,329 points)
    iTunes
    Aug 6, 2011 2:24 PM in response to Colin Robinson

    Mail > view > show toolbar.

  • by Colin Robinson,

    Colin Robinson Colin Robinson Aug 6, 2011 2:30 PM in response to captfred
    Level 6 (8,331 points)
    Aug 6, 2011 2:30 PM in response to captfred

    Oh it's there as well on mine but I was going for the 'show the Not Junk button on the message' approach

     

    Tim Toady

    (perl: There Is More Than One Way To Do It)

  • by captfred,

    captfred captfred Aug 6, 2011 2:31 PM in response to Colin Robinson
    Level 7 (26,329 points)
    iTunes
    Aug 6, 2011 2:31 PM in response to Colin Robinson

    Ah, good point. 

  • by STG,

    STG STG Aug 7, 2011 11:40 AM in response to Colin Robinson
    Level 1 (0 points)
    Aug 7, 2011 11:40 AM in response to Colin Robinson

    The only way the 'not junk' button shows up then is if I have actually marked something in the Spam folder as Junk...and decide that it really isn't ??? 

  • by leroydouglas,Helpful

    leroydouglas leroydouglas Aug 7, 2011 12:04 PM in response to STG
    Level 7 (23,515 points)
    Notebooks
    Aug 7, 2011 12:04 PM in response to STG

    In Mail, the Spam folder and Junk folder are distinctly different.  Spam folder is in relation to 3rd party software for spam filtering which makes the junk folder obsolete and decommissioned.

     

    ex.  see SpamSieve for superior control and spam filtering.

     

    From the Mail Help menu:

     

    Mark messages as junk or not junk

     

    Mail can analyze the content of incoming messages and identify which ones are likely to be junk mail. It highlights these messages in color (by default, in brown) in your Inbox.

    If you receive messages that have been highlighted as junk, or messages that are junk but weren’t highlighted, you can mark the messages as not junk or junk. When you mark messages, Mail updates the junk mail database accordingly. Over time, Mail will identify junk mail more accurately.

     

    HideMark messages as junk

    To identify one or more messages in your Inbox as junk mail, select the messages and then choose Message > Mark > As Junk Mail, or click the Junk icon in the Mail toolbar.

     

    HideMark messages as not junk

    To correct one or more messages that have been misclassified as junk and moved to the Junk mailbox, select the messages and then choose Message > Mark > As Not Junk Mail, or click the Not Junk icon in the Mail toolbar.

     

  • by Jeffrey Lee,

    Jeffrey Lee Jeffrey Lee Sep 12, 2011 2:38 PM in response to leroydouglas
    Level 4 (2,514 points)
    Mac OS X
    Sep 12, 2011 2:38 PM in response to leroydouglas

    Ok soooooo

     

    I have mail that is in an INBOX marked as Spam. How do I change it's status to NOT SPAM?

  • by AdamKB,

    AdamKB AdamKB Sep 12, 2011 5:07 PM in response to Jeffrey Lee
    Level 2 (335 points)
    Sep 12, 2011 5:07 PM in response to Jeffrey Lee

    (deleted)

  • by earlymusic,

    earlymusic earlymusic Sep 13, 2011 6:56 PM in response to captfred
    Level 1 (4 points)
    Sep 13, 2011 6:56 PM in response to captfred

    This works on email that is NOT from the exchange server (ie it works in mail from me.com and it works with gmail) where I can also see the "not junk" button.

     

    However for email from the exchange server there is no "not junk" button and the "thumbs down" icon does NOT change to thumbs up.  There is also NO menu option "mark-not junk mail"  I've looked all over and I am stumped.  It's only a problem eith the exchange server.  Particularly important because this is work email.

     

    Plus it's marking a lot of legitimate email as "junk" so I really need to be able to unmark it or trun off junk email filtering (which I'd really rather not do).

     

    Any help MUCH appreciated

  • by cupotea1,

    cupotea1 cupotea1 Sep 15, 2011 9:01 AM in response to earlymusic
    Level 1 (0 points)
    Sep 15, 2011 9:01 AM in response to earlymusic

    Agreed! I am experiencing this with an exchange account as well. Please help!

  • by TheBigR,

    TheBigR TheBigR Sep 16, 2011 2:58 PM in response to STG
    Level 1 (0 points)
    Sep 16, 2011 2:58 PM in response to STG

    I agree also! No choices or actions to mark as "not junk".

  • by Csound1,

    Csound1 Csound1 Sep 16, 2011 3:00 PM in response to TheBigR
    Level 9 (50,417 points)
    Desktops
    Sep 16, 2011 3:00 PM in response to TheBigR

    Right click the message, choose 'Mark', then choose 'Not Junk', what is so difficult about that?

  • by earlymusic,

    earlymusic earlymusic Sep 16, 2011 3:43 PM in response to Csound1
    Level 1 (4 points)
    Sep 16, 2011 3:43 PM in response to Csound1

    What is so difficult is that in EXCHANGE emails (only in emails from the exchange server) there IS no "not junk" button or menu option to click when you choose "Mark"

     

    It is there for Google Mail, Apple Mail, and probably other servers but not in Exchange mail (which for many of us is our work email server)

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