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Question: Is there a way to mark as "not junk" mail?

I can define an email as junk... but cannot find an icon or anything under 'message' for marking as NOT junk. This option seems to have disappeared with Lion's arrival.

Mac Pro, Mac OS X (10.6.7)

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Sep 21, 2011 9:37 PM in response to STG In response to STG

Ok, makes no sense:

I see the same thing on <some> junk mail folder items: a thumbs down but no thumbs up in the toolbar, and no "mark as not junk" in either the message header or any of the menu/two-finger-click items


Simple "twilight-zone" solution: Mark the msg as Junk! (ie, using the thumbs down which, for me, always DOES appear in the toolbar, msg items, etc.


Voila! All of a sudden all the "mark as not junk" options magically appear!

Sep 21, 2011 9:37 PM

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Sep 21, 2011 10:07 PM in response to brucefromcorvallis In response to brucefromcorvallis

Here was my solution.


-Open your junk mail folder.

-Select all mail - command A (optionally, you can select only the mail item you want marked as not junk)

-Click on Message in the toolbar and then click on Apply Rules (Option, Command, L)

-Once it completes, every item in your junk mail folder (or only the ones you selected) will give you an option to mark as not junk.


Hope this helps.


If you use imap, it is very possible that your mail server is already marking these as junk and putting them in the junk folder prior to you downloading it on your Mac. When this happens, the junk mail filter is not ran on mail that is already in the junk folder.

Sep 21, 2011 10:07 PM

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Oct 16, 2011 10:22 PM in response to Csound1 In response to Csound1

FYI, I'm using Mail to access my google mail account. I have mail in the Junk Mail folder. I have neither a button for identifying it as 'not junk' nor do I have Mark > as Not Junk Mail. In fact, the only choices I have the the Mark cascade menu are 'As Unread' and 'As Junk Mail'.


Any other ideas?


TIA,

David

Oct 16, 2011 10:22 PM

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Oct 18, 2011 1:43 PM in response to STG In response to STG

All of these fixes are terrific but let's not lose sight of the basic issue: this is a glaring bug in the Mail app! It's ridiculous that I have to take special steps to cajole the app to let me mark something as not junk. Is this what Apple means by making things easy?


How do we determine whether Apple has identified this as something to fix in their app?


TIA,

David

Oct 18, 2011 1:43 PM

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Oct 18, 2011 1:44 PM in response to drschwartz In response to drschwartz

BTW, on top of this silliness, I'm not even getting notified of all of your replies.


I had no idea that things would go downhill so fast with Steve's passing! :-)

Oct 18, 2011 1:44 PM

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Oct 19, 2011 12:34 PM in response to drschwartz In response to drschwartz

Just try it for yourself and you'll see.


For example, in my case, I had legitimate e-mail going to Spam folder in Google account. Therefore, it was automatically appearing in Spam folder in Mail app and there was no way to unmark it, or classify as not junk. After I moved it from that Spam folder to Inbox folder (yesterday), my next e-mail (from the same e-mail address) ended up as it should, in Inbox folder, today.

Oct 19, 2011 12:34 PM

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Feb 15, 2012 8:25 AM in response to Lyn Gilbert In response to Lyn Gilbert

I have a possibe solution. Right-click in the Toolbar area and choose Customize Toolbar. Choose Add Sender and drag it to the toolbar. Highlight the errant e-mail in your Spam folder and click Add Sender. I am guessing that if it's in your Addressbook, it will henceforth not land in your Spam folder...Sound reasonable??

Feb 15, 2012 8:25 AM

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Feb 15, 2012 9:46 AM in response to STG In response to STG

I've sussed it! Go to Mail Preferences, in the Junk section tick 'mark as junk mail and leave in my inbox'. This way it stays in your main inbox rather than going directly to a Junk Folder. It's highlighted in your inbox as junk and has a little rubbish sack next to the heading. Clicking on this enables you to mark accordingly, junk or not junk, which eventually gets learned. Simples!

Feb 15, 2012 9:46 AM

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Question: Is there a way to mark as "not junk" mail?