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Is there a way to mark as "not junk" mail?

I can define an email as junk... but cannot find an icon or anything under 'message' for marking as NOT junk. This option seems to have disappeared with Lion's arrival.

Mac Pro, Mac OS X (10.6.7)

Posted on Aug 6, 2011 1:48 PM

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61 replies

Sep 21, 2011 9:37 PM in response to STG

Ok, makes no sense:

I see the same thing on <some> junk mail folder items: a thumbs down but no thumbs up in the toolbar, and no "mark as not junk" in either the message header or any of the menu/two-finger-click items


Simple "twilight-zone" solution: Mark the msg as Junk! (ie, using the thumbs down which, for me, always DOES appear in the toolbar, msg items, etc.


Voila! All of a sudden all the "mark as not junk" options magically appear!

Sep 21, 2011 10:07 PM in response to brucefromcorvallis

Here was my solution.


-Open your junk mail folder.

-Select all mail - command A (optionally, you can select only the mail item you want marked as not junk)

-Click on Message in the toolbar and then click on Apply Rules (Option, Command, L)

-Once it completes, every item in your junk mail folder (or only the ones you selected) will give you an option to mark as not junk.


Hope this helps.


If you use imap, it is very possible that your mail server is already marking these as junk and putting them in the junk folder prior to you downloading it on your Mac. When this happens, the junk mail filter is not ran on mail that is already in the junk folder.

Oct 18, 2011 1:43 PM in response to STG

All of these fixes are terrific but let's not lose sight of the basic issue: this is a glaring bug in the Mail app! It's ridiculous that I have to take special steps to cajole the app to let me mark something as not junk. Is this what Apple means by making things easy?


How do we determine whether Apple has identified this as something to fix in their app?


TIA,

David

Is there a way to mark as "not junk" mail?

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