Is there a way to mark as "not junk" mail?
I can define an email as junk... but cannot find an icon or anything under 'message' for marking as NOT junk. This option seems to have disappeared with Lion's arrival.
Mac Pro, Mac OS X (10.6.7)
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I can define an email as junk... but cannot find an icon or anything under 'message' for marking as NOT junk. This option seems to have disappeared with Lion's arrival.
Mac Pro, Mac OS X (10.6.7)
I wouldn't think so but anything's possible. How would the app discriminate between identifying something as 'not junk' and the user simply correcting an inadvertent categorization error? Sounds dangerous to me...
Just try it for yourself and you'll see.
For example, in my case, I had legitimate e-mail going to Spam folder in Google account. Therefore, it was automatically appearing in Spam folder in Mail app and there was no way to unmark it, or classify as not junk. After I moved it from that Spam folder to Inbox folder (yesterday), my next e-mail (from the same e-mail address) ended up as it should, in Inbox folder, today.
I am also unable to locate anything relating to 'not junk' and it's really irritating. Haven't they got a fix yet?
I have a possibe solution. Right-click in the Toolbar area and choose Customize Toolbar. Choose Add Sender and drag it to the toolbar. Highlight the errant e-mail in your Spam folder and click Add Sender. I am guessing that if it's in your Addressbook, it will henceforth not land in your Spam folder...Sound reasonable??
I've sussed it! Go to Mail Preferences, in the Junk section tick 'mark as junk mail and leave in my inbox'. This way it stays in your main inbox rather than going directly to a Junk Folder. It's highlighted in your inbox as junk and has a little rubbish sack next to the heading. Clicking on this enables you to mark accordingly, junk or not junk, which eventually gets learned. Simples!
To get the UNJUNK button back
The way I fixed this (well better half found answer)
Go to Mail, preferences, click on JUNK MAIL
change settings to
ENABLE JUNK MAIL setttings
PERFORM CUSTOM SETTINGS
click on ADVANCED to perform
These are exempt from Filtering
the other 3 boxes below this are clicked on.
Under advanced I set a few "if they are not in my address book" Sender is not a previous recipitent that kind of thing.
Then when you have done this you should get the click box on the Email itself to UNJUNK
the button magically comes back
Excellet it really works!!!
Entourage has a 3rd option in messages that it flags as possible junk: to "always treat messages from this sender as 'not junk' " — a much more to-the-point and user-centric approach, I think.
No this doesn't work. I've moved emails from the same company (with whom I have corresponded many times), back into my inbox and the new ones keep showing up in the spam folder! Major bug.
I use an imap server at work. To mark as Not Junk, I first highlight the message in the Junk folder, then push the Junk Icon which prompts the question, then push the Not Junk icon to mark as Not Junk. Weird.
The "corrected" email is then dragged into my regular Inbox. I don't know if this trains the filter or not, but it gets the email into the right Inbox without the brown highlight.
I have mail access my google account and it irregularly marks some email as junk and some as not junk - from the same email address. I have the address in my google contacts and is marked as important.
I feel Apple is just ignoring the problem.
There is a much easier way on individual messages accidentally or mistakenly marked as junk.
Go to the junk folder where the mail item is select it so it is highlighted. Hit cmd/Shift/j a little button will pop up at the top of the message saying "you have marked this message as junk" ther eis a button next to it that says "not junk" , click it
THANK YOU!!! I am using Mac Mail with Office 365; this worked!!
Same problem. I don't think many users distinguish between 'junk' and 'spam'. To us they are different names for mail we don't wish to receive. But when mail that we do want arrives in a 'spam' folder, we want an easy way to correct the algorithm that sent to that folder and have similar mail arrive in our Inbox. Every month the notice that my electronic payment has been made goes into Spam. How can I correct this?
Marking it as 'not junk' and having my wish understood would seem logical to me.
Yeah, this is a major problem for me as well. My daughter uses an iPad for school and her emails from school are going directly to spam, which renders them unreadable. I'm trying to mark as not spam but can find no way to do it -- and the above fixes seem impossible on an iPad.
Is there a way to mark as "not junk" mail?