Red dot...green dot

Question

Level 1

70 points

Red dot...green dot

I have Apple Mail on my computer set up with one MobileMe account. For that, I have one smtp server.

I noticed that in the Mail Connection Doctor, there are two accounts. One is called MobileMe, and the other is my personal email account. The MobileMe account always shows a red dot. My personal mobileme account always has a green dot.

Why do I have two accounts listed with only one account set up in Apple Mail? Why is one always red, and the other green?

Thanks

Macbook Pro, Mac OS X (10.6.7), Running the new 10.7

Posted on Aug 8, 2011 8:10 PM

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Answer 1

Aug 8, 2011 8:39 PM in response to Paul Kirtley

Well, it does look like you have two entries for the same account. Just double-click the red one and delete the account settings there, but double check by doubleclicking the green dot to see if you do indeed have two accounts setup.

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Answer 2

Paul Kirtley Author

Level 1

70 points

Aug 8, 2011 9:26 PM in response to coocooforcocoapuffs

I double-clicked the red dot entry, and it shows one account: my MobileMe account

I double-clicked the greed dot entry, and it shows the same account: my MobileMe account

That said, I can't delete the red dot entry without deleting the green dot entry.

strange, indeed

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Answer 3

Aug 8, 2011 10:57 PM in response to Paul Kirtley

Do your settings look something like this, on all three panes:

with the whited out bits being your account name?

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Answer 4

Paul Kirtley Author

Level 1

70 points

Aug 9, 2011 8:16 PM in response to coocooforcocoapuffs

First, thanks for taking the time to help me with my MobileMe/Apple Mail settings.

Looking at your three panels...

Advanced Tab: You show Port 993...I show Port 25 (everything else on that tab is identical to yours)

Mailbox Behaviors: I've got Drafts checked, and Junk is not checked

Account Information: Everything same...in the smtp pop-up window, I show one account with server name (smtp.me.com). Description is my me.com address, server name is: smtp.me.com. I have the radio button selected for "Use default ports," Use Secure Sockets Layer box is checked, authentication is by password.

Hope that helps

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Answer 5

Aug 9, 2011 8:44 PM in response to Paul Kirtley

Try changing to port 993 (works here 🙂 that may get rid of the red dot. The other stuff probally does not apply...but these settings came from an apple chat I had with support in SL days...

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Answer 6

Paul Kirtley Author

Level 1

70 points

Aug 11, 2011 5:45 AM in response to coocooforcocoapuffs

Thanks for everyone's help. What eventually fixed this problem "for me" was dumping the Mail folder found in the Library and restarting my Mac. There was somethig in there, I suppose, from the previous OS that didn't sit well with Lion.

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