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Level 1

10 points

Can't enable bluetooth macbook pro

From the menu bar at the top of OS I can't enable the bluetooth to interact with my bluetooth track pad.

The Bluetooth won't enable under system preferences > Apple wireless trackpad > I can see the wireless device on left but it will not turn on.

Under advance,

The following is ticked

open bluetooth setup assistant when no input is present

Allow bluetooth devices to wake computer

Prompt for incoming audio requests

(Share my internet connection with other devices is not ticked)

Serial ports that devices use to connect to this computer Bluetooth-PDA-Sync type Modem.

Nothing else is listed.

Mac Book Pro

2.53 GHz Intel Core 2 Duo

4Gb 1067 Mhz

Apple Bluetooth Software Version: 2.4.5f3

Hardware Settings:

Address: 00-25-00-60-59-4E

Manufacturer: Broadcom

Firmware Version: v180 c368

Bluetooth Power: Off

Discoverable: Yes

Vendor ID: 0x5ac

Product ID: 0x8213

HCI Version: 4 (0x4)

HCI Revision: 368 (0x170)

LMP Version: 4 (0x4)

LMP Subversion: 8628 (0x21b4)

Requires Authentication: No

Services:

Bluetooth File Transfer:

Folder other devices can browse: ~/Public/Drop Box

Requires Authentication: Yes

State: Enabled

Bluetooth File Exchange:

Folder for accepted items: ~/Downloads

Requires Authentication: No

When other items are accepted: Ask

When PIM items are accepted: Ask

When receiving items: Prompt for each file

State: Enabled

Devices (Paired, Favorites, etc):

Device:

Name: iPhone

Address: 04-1e-64-bc-ae-1a

Type: Smartphone

Services:

Paired: No

Favorite: Yes

Connected: No

Manufacturer: Cambridge Silicon Radio (0x4, 0x12e9)

Device:

Name: AppleWirelessTrackpad

Address: d8-a2-5e-fb-2b-5a

Type: Trackpad

Firmware Version: 0x160

Services: Apple Wireless Trackpad

Paired: Yes

Favorite: No

Connected: No

Manufacturer: Apple (0x3, 0x31c)

Vendor ID: 0x5ac

Product ID: 0x30e

Device:

Name: gavanbright’s mouse

Address: 00-14-51-c1-fe-ba

Type: Mouse

Firmware Version: 0x200

Services: Mighty Mouse

Paired: Yes

Favorite: No

Connected: No

Manufacturer: Broadcom (0x2, 0x314)

Vendor ID: 0x5ac

Product ID: 0x30c

Incoming Serial Ports:

Serial Port 1:

Name: Bluetooth-PDA-Sync

RFCOMM Channel: 3

Requires Authentication: Yes

Outgoing Serial Ports:

Serial Port 1:

Address:

Name: Bluetooth-Modem

RFCOMM Channel: 0

Requires Authentication: No

Regards

Gav

Posted on Aug 8, 2011 11:33 PM

22 replies

Sep 7, 2015 11:09 AM in response to roarers

helpful Worked to simply re boot!

Sep 14, 2015 12:38 AM in response to cat1017

I'm really stupid when it comes to these things, how do I "Force Quit"?

LKHill

Level 1

25 points

Oct 6, 2015 12:05 PM in response to zupe'

Update to thread:

I lost connection to a Magic Mouse, couldn't get my mbp to recognize it again, decided to turn Bluetooth on and off, but when after I turned it off, all the "On" options in preferences were grayed out.

In Mac OS Yosemite, there is no bluetooth.plist in Library/Preferences any more: there IS a file called bluetoothaudio.plist, which I suspect is different.

I deleted the bluetoothaudio.plist anyway, since a note in the thread above said don't worry - they're generated at startup anyway.

THEN I shut down completely (vs. "Restart", per another note in the thread) and restarted, and the "Turn Bluetooth On" options all reappeared, and my Magic Mouse reconnected automatically.

J. R.

Level 1

9 points

Jan 6, 2016 9:06 PM in response to LKHill

This is exactly what's happening to my bluetooth connection running Yosemite on Macbook Pro. It happens only after I've closed my mac to put it to sleep. A few hours later, when waking up my laptop, bluetooth cannot find my mouse. I turn off bluetooth and attempt to turn it back on but "on" is grayed out.

Did your work around permanently correct the problem? The problem corrects itself after a reboot on my system, but reoccurs after I close my mac and reopen a few hours later. From many of the posts I've been seeing, this appears to be a problem (to varying degrees) with Yosemite.

May 18, 2016 10:45 AM in response to gayrad

LKHIll already noted this, but the solution for me was to shut down and boot up again, rather than doing a "restart." Of the three solutions in this thread, that is the only one that worked for me.

Nov 4, 2016 7:08 AM in response to zupe'

Nikk -- thank you SO MUCH! You're suggestion was the only one that worked for me. I tried deleting the {com.apple.Bluetooth.plist} thing from my library, then rebooting, and it didn't work; my mac automatically created a new identical file. Someone suggested resetting my SMC, but I was afraid to do so, not knowing the side-effects. Someone said "remove the device from the list", and I was like, "What device? What list?" When I typed "blue" from Activity Monitor, nothing happened. Most of the time when I read instructions, they're vague and I don't know what they're talking about. 98% of the time, when I google a problem and read solutions, it doesn't work for me, which is so very frustrating. I'm not young anymore and so I don't speak 'fluent computer.' I kept rebooting by restarting, and I had the same problem, a gray bluetooth that wouldn't activate. But when I actually SHUT-DOWN, my bluetooth finally connected. Phew! Now I can use my wireless Magic Mouse.

Krynn

Level 1

4 points

Apr 1, 2017 2:20 AM in response to gusgrave

Thanks. Worked perfectly.

Can't enable bluetooth macbook pro