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safari is locked how do I unlock it

I was surfing on the IPad last night and for some reason the screen locked. I can get into and change the address line, but everything below it is kind of grayed out. Can't click on anything. Can't bring up a new screen. Can't get into bookmarks....nothing. What happened and how do I fix it?

iPad, Windows XP Pro

Posted on Aug 9, 2011 1:47 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2017 7:04 AM

Yes, it's the same process to do a soft-reset/reboot

6 replies

Aug 9, 2011 1:49 AM in response to royfromlouisville

Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)


If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.


A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

safari is locked how do I unlock it

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